我在客户的 hp probook 笔记本电脑上安装了 Ubuntu 18.04。未找到 WiFi 适配器。请帮助隔离无法检测到 wifi 卡的情况。
臭名昭著的网络信息脚本产生以下内容：
########## wireless info START ##########
Report from: 08 Jul 2018 17:04 EAT +0300
Booted last: 08 Jul 2018 00:00 EAT +0300
Script from: 10 Jan 2018 20:04 UTC +0000
##### release ###########################
Distributor ID: Ubuntu
Description: Ubuntu 18.04 LTS
Release: 18.04
Codename: bionic
##### kernel ############################
Linux 4.15.0-23-generic #25-Ubuntu SMP Wed May 23 18:02:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, quiet, splash, vt.handoff=1
##### desktop ###########################
Ubuntu
##### lspci #############################
43:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 03)
Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:1413]
Kernel driver in use: r8169
##### lsusb #############################
Bus 002 Device 004: ID 148f:1000 Ralink Technology, Corp. Motorola BC4 Bluetooth 3.0+HS Adapter
Bus 002 Device 003: ID 04ca:0061 Lite-On Technology Corp.
Bus 002 Device 005: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Flash Drive
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0461:4db6 Primax Electronics, Ltd
Bus 001 Device 003: ID 138a:0007 Validity Sensors, Inc. VFS451 Fingerprint Reader
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
2: hp-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
##### lsmod #############################
hp_wmi 16384 0
sparse_keymap 16384 1 hp_wmi
wmi_bmof 16384 0
wmi 24576 2 wmi_bmof,hp_wmi
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback <MAC address> brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: ens5: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
link/ether <MAC 'ens5' [IF1]> brd <MAC address>
inet 192.168.1.5/24 brd 192.168.1.255 scope global dynamic noprefixroute ens5
valid_lft 82317sec preferred_lft 82317sec
inet6 fe80::ff50:7758:bb00:df89/64 scope link noprefixroute
valid_lft forever preferred_lft forever
##### iwconfig ##########################
lo no wireless extensions.
ens5 no wireless extensions.
##### route #############################
default via 192.168.1.1 dev ens5 proto dhcp metric 100
169.254.0.0/16 dev ens5 scope link metric 1000
192.168.1.0/24 dev ens5 proto kernel scope link src 192.168.1.5 metric 100
##### resolv.conf #######################
nameserver 127.0.0.53
##### network managers ##################
Installed:
NetworkManager
Running:
root 703 1 0 15:50 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon
##### NetworkManager info ###############
GENERAL.DEVICE: ens5
GENERAL.TYPE: ethernet
GENERAL.NM-TYPE: NMDeviceEthernet
GENERAL.VENDOR: Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
GENERAL.DRIVER: r8169
GENERAL.DRIVER-VERSION: 2.3LK-NAPI
GENERAL.FIRMWARE-VERSION: --
GENERAL.HWADDR: <MAC 'ens5' [IF1]>
GENERAL.MTU: 1500
GENERAL.STATE: 100 (connected)
GENERAL.REASON: 0 (No reason given)
GENERAL.UDI: /sys/devices/pci0000:00/0000:00:1c.5/0000:43:00.0/net/ens5
GENERAL.IP-IFACE: ens5
GENERAL.IS-SOFTWARE: no
GENERAL.NM-MANAGED: yes
GENERAL.AUTOCONNECT: yes
GENERAL.FIRMWARE-MISSING: no
GENERAL.NM-PLUGIN-MISSING: no
GENERAL.PHYS-PORT-ID: --
GENERAL.CONNECTION: Wired connection 1
GENERAL.CON-UUID: 10f7b15a-49d5-3bb5-a8ca-46527f6cbcc3
GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/1
GENERAL.METERED: no (guessed)
CAPABILITIES.CARRIER-DETECT: yes
CAPABILITIES.SPEED: 100 Mb/s
CAPABILITIES.IS-SOFTWARE: no
CAPABILITIES.SRIOV: no
WIRED-PROPERTIES.CARRIER: on
IP4.ADDRESS[1]: 192.168.1.5/24
IP4.GATEWAY: 192.168.1.1
IP4.ROUTE[1]: dst = 0.0.0.0/0, nh = 192.168.1.1, mt = 100
IP4.ROUTE[2]: dst = 192.168.1.0/24, nh = 0.0.0.0, mt = 100
IP4.ROUTE[3]: dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]: 192.168.1.1
DHCP4.OPTION[1]: requested_host_name = 1
DHCP4.OPTION[2]: requested_domain_search = 1
DHCP4.OPTION[3]: requested_broadcast_address = 1
DHCP4.OPTION[4]: requested_domain_name = 1
DHCP4.OPTION[5]: requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[6]: requested_time_offset = 1
DHCP4.OPTION[7]: broadcast_address = 192.168.1.255
DHCP4.OPTION[8]: expiry = 1531140966
DHCP4.OPTION[9]: requested_netbios_scope = 1
DHCP4.OPTION[10]: routers = 192.168.1.1
DHCP4.OPTION[11]: next_server = 0.0.0.0
DHCP4.OPTION[12]: dhcp_message_type = 5
DHCP4.OPTION[13]: requested_interface_mtu = 1
DHCP4.OPTION[14]: dhcp_lease_time = 86400
DHCP4.OPTION[15]: ip_address = 192.168.1.5
DHCP4.OPTION[16]: requested_subnet_mask = 1
DHCP4.OPTION[17]: subnet_mask = 255.255.255.0
DHCP4.OPTION[18]: requested_static_routes = 1
DHCP4.OPTION[19]: dhcp_renewal_time = 43200
DHCP4.OPTION[20]: requested_domain_name_servers = 1
DHCP4.OPTION[21]: requested_wpad = 1
DHCP4.OPTION[22]: requested_ntp_servers = 1
DHCP4.OPTION[23]: dhcp_rebinding_time = 75600
DHCP4.OPTION[24]: requested_netbios_name_servers = 1
DHCP4.OPTION[25]: requested_ms_classless_static_routes = 1
DHCP4.OPTION[26]: requested_routers = 1
DHCP4.OPTION[27]: network_number = 192.168.1.0
DHCP4.OPTION[28]: dhcp_server_identifier = 192.168.1.1
DHCP4.OPTION[29]: domain_name_servers = 192.168.1.1 192.168.1.1
IP6.ADDRESS[1]: fe80::ff50:7758:bb00:df89/64
IP6.GATEWAY: --
IP6.ROUTE[1]: dst = ff00::/8, nh = ::, mt = 256, table=255
IP6.ROUTE[2]: dst = fe80::/64, nh = ::, mt = 256
IP6.ROUTE[3]: dst = fe80::/64, nh = ::, mt = 100
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{2}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 10f7b15a-49d5-3bb5-a8ca-46527f6cbcc3 | Wired connection 1
##### NetworkManager.state ##############
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
##### NetworkManager.conf ###############
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no
##### NetworkManager profiles ###########
[[/etc/NetworkManager/system-connections/Frere]] (600 root)
[connection] id=Frere | type=wifi | permissions=
[wifi] mac-address=<MAC address> | mac-address-blacklist= | ssid=Frere
[ipv4] method=auto
[ipv6] method=auto
##### Netplan config ####################
[/etc/netplan/01-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager
##### iw reg get ########################
Region: Africa/Kampala (based on set time zone)
global
country 00: DFS-UNSET
(2402 - 2472 @ 40), (6, 20), (N/A)
(2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
(5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
(57240 - 63720 @ 2160), (N/A, 0), (N/A)
##### iwlist channels ###################
lo no frequency information.
ens5 no frequency information.
##### iwlist scan #######################
lo Interface doesn't support scanning.
ens5 Interface doesn't support scanning.
##### module infos ######################
##### module parameters #################
##### /etc/modules ######################
##### modprobe options ##################
[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci
[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off
[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211
[/etc/modprobe.d/rt2800pci.conf]
options rt2800pci nohwcrypt=1
##### rc.local ##########################
grep: /etc/rc.local: No such file or directory
##### pm-utils ##########################
##### udev rules ########################
##### dmesg #############################
[ 27.198176] IPv6: ADDRCONF(NETDEV_UP): ens5: link is not ready
[ 27.305495] r8169 0000:43:00.0 ens5: link down
[ 27.305590] IPv6: ADDRCONF(NETDEV_UP): ens5: link is not ready
[ 364.393043] r8169 0000:43:00.0 ens5: link up
[ 364.393061] IPv6: ADDRCONF(NETDEV_CHANGE): ens5: link becomes ready
########## wireless info END ############
我将非常感激任何能帮助我解决该问题的帮助。
附录：
lspci 详细输出
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation HM57 Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
43:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 03)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
总线设备详细输出：
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 2
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=04.15
S: Manufacturer=Linux 4.15.0-23-generic ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:1a.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 6
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=8087 ProdID=0020 Rev=00.00
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=01 Lev=02 Prnt=02 Port=02 Cnt=01 Dev#= 3 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=ff(vend.) Sub=13 Prot=ff MxPS= 8 #Cfgs= 1
P: Vendor=138a ProdID=0007 Rev=00.72
S: SerialNumber=00a02cc1f985
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
T: Bus=01 Lev=02 Prnt=02 Port=04 Cnt=02 Dev#= 4 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=0461 ProdID=4db6 Rev=00.04
S: Manufacturer=Primax Electronics Ltd.
S: Product=Villem
S: SerialNumber=PMX01
C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 2
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=04.15
S: Manufacturer=Linux 4.15.0-23-generic ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:1d.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 8
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=8087 ProdID=0020 Rev=00.00
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=02 Lev=02 Prnt=02 Port=01 Cnt=01 Dev#= 3 Spd=1.5 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=04ca ProdID=0061 Rev=02.00
S: Product=USB Optical Mouse
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=98mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=02 Driver=usbhid
T: Bus=02 Lev=02 Prnt=02 Port=05 Cnt=02 Dev#= 4 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=148f ProdID=1000 Rev=52.76
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb