"This device is not working" message in "Additional Drivers" in Asus zenbook Ubuntu 18.04

"This device is not working" message in "Additional Drivers" in Asus zenbook Ubuntu 18.04

The title is self explanatory, basically, when I go to a freshly installed Ubuntu 18.04's Additional Drivers I'm seeing this:

打印屏幕

I have been searching online and tried two things:

  • Disable "fast startup" on my windows (installed as dualboot)
  • Downloaded and copied to /lib/firmware/ the "Intel® Dual Band Wireless-AC 7265" drivers in this link

However, the issue persists. My internet seems to work fine so far, although sometimes after hibernation, it does not connect to very specific networks and I need to restart my laptop. I think I have everything updated as my kernel (as seen in the output of uname -a) is 5.3.0-28-generic.

Any ideas of what else I can do? I admit I don't have much practice with dealing with drivers in linux.

答案1

A launchpad bug was submitted to for this issue with software-properties-gtk (Software & Updates GUI). https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1859308

If you login to Launchpad.net, and claim the bug affects you, you can raise the bug heat. The higher the bug heat, the more attention the bug receives. https://blog.launchpad.net/bug-tracking/bug-heat

I have this issue on two separate computers, Dell Precession 7520 running clean 19.10 and OnLogic Karbon 300 running 18.04. Both computers WiFi and Bluetooth are working perfectly fine.

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