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如何在运行 ubuntu 20.4 的 dell inspiron 5520 上安装 dell 命令和配置工具？

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如何在运行 ubuntu 20.4 的 dell inspiron 5520 上安装 dell 命令和配置工具？

我正在尝试在运行 ubuntu 20.04 操作系统的 dell inspiron 5520 上安装 dell 命令并配置。我正在关注此指令。

当我执行时

sudo dpkg -i srvadmin-hapi_9.5.0_amd64.deb

我收到以下错误：

(Reading database ... 654921 files and directories currently installed.)
Preparing to unpack srvadmin-hapi_9.5.0_amd64.deb ...
Unpacking srvadmin-hapi (9.5.0) over (9.5.0) ...
Setting up srvadmin-hapi (9.5.0) ...
Job for instsvcdrv.service failed because the control process exited with error code.
See "systemctl status instsvcdrv.service" and "journalctl -xe" for details.
dpkg: error processing package srvadmin-hapi (--install):
 installed srvadmin-hapi package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.31-0ubuntu9.2) ...
Errors were encountered while processing:
 srvadmin-hapi

我执行了

systemctl status instsvcdrv.service

输出：

instsvcdrv.service - Systems Management Device Drivers
     Loaded: loaded (/etc/systemd/system/instsvcdrv.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Tue 2021-08-24 13:23:14 IST; 3min 14s ago
    Process: 762908 ExecStart=/usr/libexec/instsvcdrv-helper start (code=exited, status=155)
    
Aug 24 13:23:14 xxxx systemd[1]: Starting Systems Management Device Drivers...
Aug 24 13:23:14 xxxx systemd[1]: instsvcdrv.service: Control process exited, code=exited, status=155/n/a
Aug 24 13:23:14 xxxx systemd[1]: instsvcdrv.service: Failed with result 'exit-code'.
Aug 24 13:23:14 xxxx systemd[1]: Failed to start Systems Management Device Drivers.

我执行了

journalctl -xe

输出：

-- Subject: A start job for unit [email protected] has begun execution
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- A start job for unit [email protected] has begun execution.
-- 
-- The job identifier is 2641966.
Aug 24 13:31:48 xxxx ovpn-server[764772]: Options error: --ca fails with 'ca.crt': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: Options error: --cert fails with 'server.crt': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: WARNING: cannot stat file 'server.key': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: Options error: --key fails with 'server.key': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: WARNING: cannot stat file 'ta.key': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: Options error: --tls-auth fails with 'ta.key': No such file or directory (errno=2)
Aug 24 13:31:48 xxxx ovpn-server[764772]: Options error: Please correct these errors.
Aug 24 13:31:48 xxxx ovpn-server[764772]: Use --help for more information.
Aug 24 13:31:48 xxxx systemd[1]: [email protected]: Main process exited, code=exited, status=1/FAILURE
-- Subject: Unit process exited
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- An ExecStart= process belonging to unit [email protected] has exited.
-- 
-- The process' exit code is 'exited' and its exit status is 1.
Aug 24 13:31:48 xxxx systemd[1]: [email protected]: Failed with result 'exit-code'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- The unit [email protected] has entered the 'failed' state with result 'exit-code'.
Aug 24 13:31:48 xxxx systemd[1]: Failed to start OpenVPN connection to server.
-- Subject: A start job for unit [email protected] has failed
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- A start job for unit [email protected] has finished with a failure.
-- 
-- The job identifier is 2641966 and the job result is failed.

BIOS 信息

Vendor: Dell Inc.
Version: A11
Release Date: 10/03/2012
Address: 0xE0000
Runtime Size: 128 kB
ROM Size: 4608 kB
Characteristics:
    PCI is supported
    PNP is supported
    BIOS is upgradeable
    BIOS shadowing is allowed
    Boot from CD is supported
    Selectable boot is supported
    EDD is supported
    Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
    Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
    5.25"/360 kB floppy services are supported (int 13h)
    5.25"/1.2 MB floppy services are supported (int 13h)
    3.5"/720 kB floppy services are supported (int 13h)
    3.5"/2.88 MB floppy services are supported (int 13h)
    Print screen service is supported (int 5h)
    8042 keyboard services are supported (int 9h)
    Serial services are supported (int 14h)
    Printer services are supported (int 17h)
    CGA/mono video services are supported (int 10h)
    ACPI is supported
    USB legacy is supported
    Smart battery is supported
    BIOS boot specification is supported
    Function key-initiated network boot is supported
    Targeted content distribution is supported
    UEFI is supported
Firmware Revision: 1.1

系统信息

Manufacturer: Dell Inc.
Product Name: Inspiron 5520
Version: A11
Serial Number: XXXXXXX
UUID: X-X-X-X-X
Wake-up Type: Power Switch
SKU Number: xxx123x#ABA
Family: 103C_5335KV

我该如何解决这些问题并成功安装该工具？

答案1

戴尔喜欢给人们制造麻烦。您需要使用srvadmin-hapi.postinst一些小技巧创建一个文件，然后尝试再次安装。

就是这样：

  1. 在以下位置创建安装后文件/var/lib/dpkg/info： 
    sudo vi /var/lib/dpkg/info/srvadmin-hapi.postinst
    笔记：使用你喜欢的任何文本编辑器。这里的使用vi更多的是肌肉记忆而不是认可。
  2. 将以下内容粘贴到文件中： 
    #!/bin/bash
/bin/true
  3. 再次运行安装： 
    sudo dpkg --configure -a
sudo apt install srvadmin-hapi

如果安装再次失败，则有一个错误记录/var/lib/dpkg/status需要编辑：

  1. 编辑状态文件： 
    sudo vi /var/lib/dpkg/status
  2. 找到srvadmin-hapi并删除该行（及其描述）
  3. 再次进行安装： 
    sudo dpkg --configure -a
sudo apt install srvadmin-hapi

这应该能满足你的需求。

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