我在 Ubuntu 20.04 上遇到了操作系统随机冻结的情况。我在网上查了一下，有很多人报告了同样的问题。然而，这些解决方案都对我不起作用。我唯一能重新开始使用笔记本电脑的方法是按下电源按钮强制关机。Ctrl+Alt+F1不起作用。
我有以下配置
操作系统：Ubuntu 20.04
内核版本：5.10.0-1049-oem
外接显示器：超宽显示器三星 S34J552（我认为这也可能是外接显示器的问题，因为我过去在使用 ubuntu 18.04 和外接显示器时遇到过问题，导致操作系统冻结）
在此先感谢所有愿意提供帮助的人。
作为参考，以下是与我的问题最相似的问题：
（他们都没有帮助我解决问题）
有关我的系统的更多详细信息
cat /proc/cpuinfo | grep 'name'| uniq
model name : Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz
uname -r
5.10.0-1049-oem
free -h
total used free shared buff/cache available
Mem: 31Gi 2.6Gi 26Gi 332Mi 1.7Gi 27Gi
Swap: 2.0Gi 0B 2.0Gi
grep -i swap /etc/fstab
/swapfile none swap sw 0 0
sysctl vm.swappiness
vm.swappiness = 60
lshw -c video
WARNING: you should run this program as super-user.
*-display
description: VGA compatible controller
product: NVIDIA Corporation
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=nouveau latency=0
resources: irq:185 memory:e3000000-e3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:e4080000-e40fffff
lshw
WARNING: you should run this program as super-user.
astroteo-hp-zbook-create-g7-notebook-pc
description: Computer
width: 64 bits
capabilities: smp vsyscall32
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 32GiB
*-cpu
product: Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 2703MHz
capacity: 5300MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp pku ospke md_clear flush_l1d arch_capabilities cpufreq
*-pci
description: Host bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 02
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
*-pci:0
description: PCI bridge
product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16)
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:121 ioport:4000(size=4096) memory:e3000000-e40fffff ioport:a0000000(size=303038464)
*-display
description: VGA compatible controller
product: NVIDIA Corporation
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=nouveau latency=0
resources: irq:185 memory:e3000000-e3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:e4080000-e40fffff
*-multimedia
description: Audio device
product: TU104 HD Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:e4000000-e4003fff
*-usb
description: USB controller
product: TU104 USB 3.1 Host Controller
vendor: NVIDIA Corporation
physical id: 0.2
bus info: pci@0000:01:00.2
version: a1
width: 64 bits
clock: 33MHz
capabilities: xhci cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:149 memory:b2000000-b203ffff memory:b2040000-b204ffff
*-serial
description: Serial bus controller
product: TU104 USB Type-C UCSI Controller
vendor: NVIDIA Corporation
physical id: 0.3
bus info: pci@0000:01:00.3
version: a1
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=nvidia-gpu latency=0
resources: irq:129 memory:e4004000-e4004fff
*-generic:0
description: Signal processing controller
product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: driver=proc_thermal latency=0
resources: iomemory:400-3ff irq:16 memory:404e100000-404e107fff
*-generic:1
description: Signal processing controller
product: Comet Lake PCH Thermal Controller
vendor: Intel Corporation
physical id: 12
bus info: pci@0000:00:12.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: driver=intel_pch_thermal latency=0
resources: iomemory:400-3ff irq:16 memory:404e111000-404e111fff
*-usb
description: USB controller
product: Comet Lake USB 3.1 xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:130 memory:e8200000-e820ffff
*-memory UNCLAIMED
description: RAM memory
product: Comet Lake PCH Shared SRAM
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 00
width: 64 bits
clock: 33MHz (30.3ns)
capabilities: cap_list
configuration: latency=0
resources: iomemory:400-3ff memory:e8214000-e8215fff memory:404e110000-404e110fff
*-network
description: Wireless interface
product: Wi-Fi 6 AX201
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
logical name: wlp0s20f3
version: 00
serial: a4:42:3b:75:32:53
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.10.0-1049-oem firmware=59.601f3a66.0 QuZ-a0-hr-b0-59.u ip=192.168.1.20 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:16 memory:e8210000-e8213fff
*-serial:0
description: Serial bus controller
product: Comet Lake PCH Serial IO I2C Controller #0
vendor: Intel Corporation
physical id: 15
bus info: pci@0000:00:15.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:16 memory:404e10e000-404e10efff
*-serial:1
description: Serial bus controller
product: Comet Lake PCH Serial IO I2C Controller #1
vendor: Intel Corporation
physical id: 15.1
bus info: pci@0000:00:15.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:17 memory:404e10f000-404e10ffff
*-communication:0
description: Communication controller
product: Comet Lake HECI Controller
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=mei_me latency=0
resources: iomemory:400-3ff irq:168 memory:404e10d000-404e10dfff
*-communication:1
description: Serial controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 16.3
bus info: pci@0000:00:16.3
version: 00
width: 32 bits
clock: 66MHz
capabilities: 16550 cap_list
configuration: driver=serial latency=0
resources: irq:19 ioport:5020(size=8) memory:e8217000-e8217fff
*-pci:1
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:122 ioport:3000(size=4096) memory:e4200000-e81fffff ioport:404a000000(size=67108864)
*-generic
description: Unassigned class
product: RTS525A PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:131 memory:e4200000-e4200fff
*-pci:2
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1c.4
bus info: pci@0000:00:1c.4
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:123 ioport:6000(size=12288) memory:b4000000-e20fffff ioport:4000000000(size=1241513984)
*-pci
description: PCI bridge
product: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 06
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:16 ioport:6000(size=8192) memory:b4000000-e1ffffff ioport:4000000000(size=1241513984)
*-pci:0
description: PCI bridge
product: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: iomemory:1f10-1f0f irq:125 memory:e1f00000-e1ffffff
*-generic
description: System peripheral
product: JHL7540 Thunderbolt 3 NHI [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:05:00.0
version: 06
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=thunderbolt latency=0
resources: irq:16 memory:e1f00000-e1f3ffff memory:e1f40000-e1f40fff
*-pci:1
description: PCI bridge
product: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:04:01.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: iomemory:61610-6160f irq:126 ioport:6000(size=4096) memory:cb000000-e1efffff ioport:4025000000(size=620756992)
*-pci:2
description: PCI bridge
product: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:04:02.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: iomemory:1f10-1f0f irq:127 memory:caf00000-caffffff
*-usb
description: USB controller
product: JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:39:00.0
version: 06
width: 32 bits
clock: 33MHz
capabilities: xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:150 memory:caf00000-caf0ffff
*-pci:3
description: PCI bridge
product: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:04:04.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: iomemory:71710-7170f irq:128 ioport:7000(size=4096) memory:b4000000-caefffff ioport:4000000000(size=620756992)
*-pci:3
description: PCI bridge
product: Comet Lake PCI Express Root Port #9
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:124 memory:e4100000-e41fffff
*-storage
description: Non-Volatile memory controller
product: Micron Technology Inc
vendor: Micron Technology Inc
physical id: 0
bus info: pci@0000:6d:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: storage nvm_express bus_master cap_list
configuration: driver=nvme latency=0
resources: irq:16 memory:e4100000-e4103fff
*-nvme0
description: NVMe device
product: MTFDHBA1T0TDV-1AZ1AABHA
physical id: 0
logical name: /dev/nvme0
version: HPS0032
serial: UJUNE01ZRELNXK
configuration: nqn=nqn.2014-08.org.nvmexpress:1344134420502BF0A376 MTFDHBA1T0TDV-1AZ1AABHA state=live
*-namespace
description: NVMe namespace
physical id: 1
logical name: /dev/nvme0n1
*-isa
description: ISA bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-multimedia
description: Multimedia audio controller
product: Comet Lake PCH cAVS
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=sof-audio-pci latency=64
resources: iomemory:400-3ff iomemory:400-3ff irq:186 memory:404e108000-404e10bfff memory:404e000000-404e0fffff
*-serial:2
description: SMBus
product: Comet Lake PCH SMBus Controller
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 00
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: iomemory:400-3ff irq:16 memory:404e10c000-404e10c0ff ioport:efa0(size=32)
*-serial:3 UNCLAIMED
description: Serial bus controller
product: Comet Lake PCH SPI Controller
vendor: Intel Corporation
physical id: 1f.5
bus info: pci@0000:00:1f.5
version: 00
width: 32 bits
clock: 33MHz
configuration: latency=0
resources: memory:fe010000-fe010fff
*-pnp00:00
product: PnP device PNP0c02
physical id: 2
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0c02
physical id: 3
capabilities: pnp
configuration: driver=system
*-pnp00:02
product: PnP device PNP0c02
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:03
product: PnP device PNP0b00
physical id: 5
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:04
product: PnP device INT3f0d
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:05
product: PnP device HPQ8002
physical id: 7
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:06
product: PnP device PNP0c02
physical id: 8
capabilities: pnp
configuration: driver=system
*-pnp00:07
product: PnP device PNP0c02
physical id: 9
capabilities: pnp
configuration: driver=system
*-pnp00:08
product: PnP device PNP0c02
physical id: a
capabilities: pnp
configuration: driver=system
*-network
description: Ethernet interface
physical id: 1
bus info: usb@6:1.4
logical name: enxb0227af8d7ca
serial: b0:22:7a:f8:d7:ca
size: 10Mbit/s
capacity: 1Gbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.11.11 duplex=half firmware=rtl8153a-3 v2 02/07/20 link=no multicast=yes port=MII speed=10Mbit/s
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.