安装问题错误

安装问题错误

我无法加载 Windows 8.1,它显示“发生磁盘读取错误”消息,并且刷新不起作用,因此尝试通过 Ubuntu 14.04 恢复我的文件。我尝试访问硬盘,但收到以下错误消息。我无法加载 Windows 以关闭快速启动,那么有没有其他解决方案可以用来通过 Ubuntu 访问 Windows 中的文件?

  Error mounting /dev/sda5 at /media/itsfoss/01BC76G7Z2628FB0: 
  Command-line `mount -t “ntfs” - 
  “uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177″
  “/dev/sda5″ “/media/itsfoss/01BC76G7Z2628FB0″‘ exited with non-zero 
  exit status 14: The disk contains an unclean file system (0, 0).

  Metadata kept in Windows cache, refused to mount.
  Failed to mount ‘/dev/sda5′: Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the ‘ro’ mount option.

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