Windows 7 64 位,最近安装,添加了 Office 2010。
当我创建一些框并打开快捷菜单时,它会崩溃(或者在窗口中停止响应,然后发送错误报告)。
- 我已经从安装程序运行了“修复”,但没有帮助。
- Windows 更新中没有任何内容
- 我已经在 Google 上搜索过,也搜索过微软的网站,但是
还有其他想法吗?
(这与这个 ppt 崩溃问题因为这涉及 PPT 2007。
事件日志中的错误:
Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf2
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0
Exception code: 0xe0000003
Fault offset: 0x000000000000aa7d
Faulting process id: 0xee8
Faulting application start time: 0x01cb9dc710fd76d8
Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 58766562-09ba-11e0-90d1-00215a139192
和:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: POWERPNT.EXE
P2: 14.0.4754.1000
P3: 4b967cf2
P4: KERNELBASE.dll
P5: 6.1.7600.16385
P6: 4a5bdfe0
P7: e0000003
P8: 000000000000aa7d
P9:
P10:
Attached files:
C:\Users\marcusl\AppData\Local\Temp\CVR86DD.tmp.cvr
C:\Users\marcusl\AppData\Local\Temp\WERC765.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\marcusl\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_POWERPNT.EXE_d45f313d77f7e52cc8682b2b64cc3898127c2c_1106e3ac
Analysis symbol:
Rechecking for solution: 0
Report Id: 58766562-09ba-11e0-90d1-00215a139192
Report Status: 1