Windows 7 出现多个 BSOD

Windows 7 出现多个 BSOD

我正在使用 Windows 7,在使用 Chrome 浏览或观看视频时出现多个 BSOD 错误。

我更新了集成显卡驱动程序,但问题并未解决。我运行了 Memtest86+(12 次)——一切正常,我还测试了硬盘——也没有问题。

我已经禁用

GPU accelerated compositing
GPU Accelerated Canvas 2D
Web page Prerendering
在 Chrome 中,但昨天我又遇到了一次 BSOD。

你能帮我诊断一下问题吗?

以下是崩溃转储:

更新: 我尝试了 Anthony Lee 的建议,重启了 Chrome,在 YouTube 上播放了高清视频,结果又出现了 BSOD。之后,我尝试在 Firefox 中观看同一个视频,桌面窗口管理器崩溃了,不久之后又出现了 BSOD。

这是崩溃转储

==================================================
Dump File         : 081113-24585-01.dmp
Crash Time        : 11.8.2013 г. 16:08:45 ч.
Bug Check String  : DRIVER_CORRUPTED_EXPOOL
Bug Check Code    : 0x000000c5
Parameter 1       : 0x00000003
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x83f657ff
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+29b29
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16569 (win7_gdr.100408-1504)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+45cab
Stack Address 1   : ntkrnlpa.exe+1227ff
Stack Address 2   : ntkrnlpa.exe+1218aa
Stack Address 3   : NETIO.SYS+5424
Computer Name     : 
Full Path         : C:\Windows\Minidump\081113-24585-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
Dump File Time    : 11.8.2013 г. 16:09:45 ч.
==================================================

更新2: 新错误,在 Chrome 中观看 YouTube 上的同一高清视频。第一个是在更换内存插槽后。我运行了 Prime95 并得到了

FATAL ERROR:Rounding was 0.5, expected less than 0.4.

==================================================
Dump File         : 081113-20607-01.dmp
Crash Time        : 11.8.2013 г. 18:07:15 ч.
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00005003
Parameter 2       : 0xc0802000
Parameter 3       : 0x00002f34
Parameter 4       : 0x03055c68
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+df61c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+df61c
Stack Address 1   : ntkrnlpa.exe+68b6f
Stack Address 2   : ntkrnlpa.exe+8a4f5
Stack Address 3   : ntkrnlpa.exe+45ab8
Computer Name     : 
Full Path         : C:\Windows\Minidump\081113-20607-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 154 624
Dump File Time    : 11.8.2013 г. 18:08:18 ч.
==================================================

==================================================
Dump File         : 081113-22136-01.dmp
Crash Time        : 11.8.2013 г. 17:28:33 ч.
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x82bd91ef
Parameter 3       : 0x90de0c38
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+b91ef
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Crash Address     : win32k.sys+b91ef
Stack Address 1   : win32k.sys+843c
Stack Address 2   : win32k.sys+8586
Stack Address 3   : win32k.sys+cc2c0
Computer Name     : 
Full Path         : C:\Windows\Minidump\081113-22136-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
Dump File Time    : 11.8.2013 г. 17:37:47 ч.
==================================================

更新 3 按照@magicandre1981的建议更新 NOD32 后,我运行了 ESET SysInspector,结果又出现了 BSOD。我上传了新的 .dmp 文件。

==================================================
Dump File         : 081213-21715-01.dmp
Crash Time        : 12.8.2013 г. 11:29:12 ч.
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00041201
Parameter 2       : 0xc0019128
Parameter 3       : 0x4a408847
Parameter 4       : 0x8822e2f0
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+af10d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+af10d
Stack Address 1   : ntkrnlpa.exe+b0971
Stack Address 2   : ntkrnlpa.exe+a8658
Stack Address 3   : ntkrnlpa.exe+27c3a8
Computer Name     : 
Full Path         : C:\Windows\Minidump\081213-21715-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 156 992
Dump File Time    : 12.8.2013 г. 11:30:47 ч.
==================================================

.dmp 文件

粘贴箱

==================================================
Dump File         : 081013-20670-01.dmp
Crash Time        : 10.8.2013 г. 23:17:00 ч.
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x98b8cbb1
Parameter 3       : 0x8f1db9e8
Parameter 4       : 0x8f1db5c0
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description  : DirectX Graphics MMS
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor         : 32-bit
Crash Address     : dxgmms1.sys+16bb1
Stack Address 1   : dxgmms1.sys+1a20c
Stack Address 2   : dxgmms1.sys+31850
Stack Address 3   : dxgmms1.sys+32141
Computer Name     : 
Full Path         : C:\Windows\Minidump\081013-20670-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 135 248
==================================================

==================================================
Dump File         : 080313-16816-01.dmp
Crash Time        : 3.8.2013 г. 13:29:58 ч.
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x9456bbb1
Parameter 3       : 0x8bf5f9e8
Parameter 4       : 0x8bf5f5c0
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description  : DirectX Graphics MMS
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor         : 32-bit
Crash Address     : dxgmms1.sys+16bb1
Stack Address 1   : dxgmms1.sys+1a20c
Stack Address 2   : dxgmms1.sys+31850
Stack Address 3   : dxgmms1.sys+32141
Computer Name     : 
Full Path         : C:\Windows\Minidump\080313-16816-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 135 248
==================================================

==================================================
Dump File         : 072813-21278-01.dmp
Crash Time        : 28.7.2013 г. 17:23:26 ч.
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 0x00032349
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x94853dbb
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+2fdbb
File Description  : NVIDIA Windows Kernel Mode Driver, Version 307.83
Product Name      : NVIDIA Windows Kernel Mode Driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 9.18.13.0783
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+45cab
Stack Address 1   : nvlddmkm.sys+2fdbb
Stack Address 2   : nvlddmkm.sys+108c95
Stack Address 3   : dxgkrnl.sys+1e50
Computer Name     : 
Full Path         : C:\Windows\Minidump\072813-21278-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 072813-24804-01.dmp
Crash Time        : 28.7.2013 г. 16:22:45 ч.
Bug Check String  : BAD_POOL_CALLER
Bug Check Code    : 0x000000c2
Parameter 1       : 0x00000007
Parameter 2       : 0x00001097
Parameter 3       : 0x0000ab20
Parameter 4       : 0x88b648f0
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1211b6
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+1211b6
Stack Address 1   : ntkrnlpa.exe+8f1b5
Stack Address 2   : ntkrnlpa.exe+b95aa
Stack Address 3   : ntkrnlpa.exe+2412a0
Computer Name     : 
Full Path         : C:\Windows\Minidump\072813-24804-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 072713-26660-01.dmp
Crash Time        : 27.7.2013 г. 21:21:26 ч.
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x840522cb
Parameter 3       : 0xabe17c2c
Parameter 4       : 0x00000000
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+2482cb
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+2482cb
Stack Address 1   : ntkrnlpa.exe+249caa
Stack Address 2   : ntkrnlpa.exe+249e22
Stack Address 3   : ntkrnlpa.exe+428ca
Computer Name     : 
Full Path         : C:\Windows\Minidump\072713-26660-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 151 136
==================================================

==================================================
Dump File         : 071613-17877-01.dmp
Crash Time        : 16.7.2013 г. 15:26:15 ч.
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0xedb12e5a
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x83eccfa8
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+45cab
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+45cab
Stack Address 1   : ntkrnlpa.exe+7dfa8
Stack Address 2   : ntkrnlpa.exe+8191e
Stack Address 3   : ntkrnlpa.exe+7e399
Computer Name     : 
Full Path         : C:\Windows\Minidump\071613-17877-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 062913-21996-01.dmp
Crash Time        : 29.6.2013 г. 18:32:43 ч.
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 0x00000020
Parameter 2       : 0x883b8108
Parameter 3       : 0x883b82e0
Parameter 4       : 0x083b8104
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1211b6
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+1211b6
Stack Address 1   : ntkrnlpa.exe+224428
Stack Address 2   : ntkrnlpa.exe+2241cd
Stack Address 3   : ntkrnlpa.exe+7d320
Computer Name     : 
Full Path         : C:\Windows\Minidump\062913-21996-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 062813-24819-01.dmp
Crash Time        : 28.6.2013 г. 18:04:41 ч.
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 0x0000000d
Parameter 2       : 0x00000000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+45b89
File Description  : NVIDIA Windows Kernel Mode Driver, Version 307.83
Product Name      : NVIDIA Windows Kernel Mode Driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 9.18.13.0783
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+463eb
Stack Address 1   : nvlddmkm.sys+45b89
Stack Address 2   : nvlddmkm.sys+499ea
Stack Address 3   : nvlddmkm.sys+854019
Computer Name     : 
Full Path         : C:\Windows\Minidump\062813-24819-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 062813-22885-01.dmp
Crash Time        : 28.6.2013 г. 13:18:51 ч.
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00005001
Parameter 2       : 0xc0802000
Parameter 3       : 0x00004556
Parameter 4       : 0x0a9f1409
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+df61c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+df61c
Stack Address 1   : ntkrnlpa.exe+68b6f
Stack Address 2   : ntkrnlpa.exe+8a4f5
Stack Address 3   : ntkrnlpa.exe+45ab8
Computer Name     : 
Full Path         : C:\Windows\Minidump\062813-22885-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 062513-18220-01.dmp
Crash Time        : 25.6.2013 г. 14:25:56 ч.
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0x1bf242f2
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x83ed0fa8
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+45cab
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+45cab
Stack Address 1   : ntkrnlpa.exe+7dfa8
Stack Address 2   : ntkrnlpa.exe+8191e
Stack Address 3   : ntkrnlpa.exe+7e399
Computer Name     : 
Full Path         : C:\Windows\Minidump\062513-18220-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 131 072
==================================================

==================================================
Dump File         : 061913-25350-01.dmp
Crash Time        : 19.6.2013 г. 19:30:02 ч.
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x95367bb1
Parameter 3       : 0x8f1dc9e8
Parameter 4       : 0x8f1dc5c0
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description  : DirectX Graphics MMS
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor         : 32-bit
Crash Address     : dxgmms1.sys+16bb1
Stack Address 1   : dxgmms1.sys+1a20c
Stack Address 2   : dxgmms1.sys+31850
Stack Address 3   : dxgmms1.sys+32141
Computer Name     : 
Full Path         : C:\Windows\Minidump\061913-25350-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 160 392
==================================================

==================================================
Dump File         : 052213-22042-01.dmp
Crash Time        : 22.5.2013 г. 08:59:03 ч.
Bug Check String  : QUOTA_UNDERFLOW
Bug Check Code    : 0x00000021
Parameter 1       : 0x868ebc78
Parameter 2       : 0x00000001
Parameter 3       : 0xfffff030
Parameter 4       : 0xff1cd6a2
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85d69
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+85d69
Stack Address 1   : ntkrnlpa.exe+c18ae
Stack Address 2   : ntkrnlpa.exe+26d6ff
Stack Address 3   : ntkrnlpa.exe+a7daa
Computer Name     : 
Full Path         : C:\Windows\Minidump\052213-22042-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 160 216
==================================================

答案1

好的,RAM 时序正常。所以这不是 RAM 问题。从转储中,我可以看到您从 2012 年 6 月开始使用补丁级别的 Windows 7 RTM。2013 年 4 月,MS 停止发布 Win7 RTM 更新。所以安装 Windows 7 Sp1获取更新的更新并修复错误。

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