我正在使用 Windows 7。我的资源管理器大约每小时崩溃一次，并出现以下错误数据：
Signature issue:
Problem Event Name: BEX
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Time stamp of the application: 4ce796f3
The fault module name: StackHash_0a9e
Fault module version: 0.0.0.0
Time stamp of the fault module: 00000000
Shift deviation: 05d9f930
Exception code: c0000005
Deviation data: 00,000,008
OS Version: 6.1.7601.2.1.0.256.1
Area ID: 1037
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
我该怎么做才能进一步调查导致此次崩溃的原因？