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Outlook 2013 Redraw Issue

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Outlook 2013 Redraw Issue

When I open Outlook 2013 from a minimized state, large portions of the screen do not seem to redraw. Instead, I can see straight through the window, to my desktop background. If I move or resize the window in any way, the 'blank' areas will finish drawing, and the window looks normal.

Here is a screenshot of the issue. Those clouds are my desktop background. enter image description here

Does anyone know if this is a bug with Outlook 2013 specifically? Is there some driver issue that may be at play?

I am running Windows 8.1 64-bit. My graphics card is an nVidia NVS3100M with the latest drivers from the nVidia website.

答案1

Try turning off Outlook 2013's hardware acceleration.

To disable hardware acceleration, follow these steps:

  1. Start any Office 2013 program.
  2. On the File tab, click Options.
  3. In the Options dialog box, click Advanced.
  4. In the list of available options, click to select the Disable hardware graphics acceleration check box.

enter image description here

Instruction source/More Info over at Microsoft: KB2768684 - "Visual features or video quality may differ from one computer to another in Office 2013"

答案2

I have the same problem with Outlook 2013 on Win8.1 x64. But I'm using Parallels Desktop 9 on a Mac via Parallels' own display driver and Intel GPU, so this isn't an nVidia issue. And I also have GPU acceleration disabled. Can't offer any help, though. I'm strongly considering downgrading back to Office 2010; Office 2013 has been nothing but disappointments.

答案3

I have an NVIDIA graphics adapter as well. I typically had to wait for 20 seconds until Outlook painted its windows. Here is how I resolved it after months of pain:

  1. Navigate to OUTLOOK.EXE in the Explorer. My Outlook 2016 was installed under C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE. For Outlook 2013, the folder should be called Office15 instead. You might have the 64 bit version, in which case the path won't have the  (x86).
  2. Right-click on the file, and picking "Run with graphics processor" from the menu.
  3. Pick the NVIDIA.

If you don't have the menu item, or to make this choice permanent, follow the steps here: https://www.addictivetips.com/windows-tips/force-app-to-use-dedicated-gpu-windows/

Disabling hardware acceleration did not help for me.

答案4

In File > Options > General change the office theme to white.

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