我目前在使用 Windows 资源管理器时遇到了问题。当我浏览网络驱动器时,它总是崩溃。
多台计算机都出现了这种情况。
我已经获得了崩溃转储文件,但它没有说明太多内容:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\LocalDumps\explorer.exe.3964.dmp]
User Mini Dump File with Full Memory: Only application data is available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Mon Oct 21 11:21:30.000 2013 (UTC - 4:00)
System Uptime: 0 days 0:06:20.449
Process Uptime: 0 days 0:05:54.000
................................................................
................................................................
....
Loading unloaded module list
.............
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(f7c.fe4): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=07a3f080 ecx=00000400 edx=00000000 esi=00000002 edi=00000000
eip=76e170f4 esp=07a3f030 ebp=07a3f0cc iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ntdll!KiFastSystemCallRet:
76e170f4 c3 ret
我已经尝试删除某些上下文菜单项。我禁用了所有不必要的启动项。运行 memtest86,结果看起来不错。
当我浏览本地磁盘时也会发生这种情况。
有人可以看看这个吗?
谢谢!