我正在尝试将运行 win 8 的 hp dv6-6156sl 更新为 win 8.1。当我尝试更新操作系统时,保留所有配置设备(大约 55%),我得到了一个 bsod,驱动程序 irql 不小于或等于错误,并且 windows 恢复到我之前的 windows 8,最后显示 0x101 0x2000c 错误。所以我尝试了一个全新安装,看看我是否可以修复它,但我仍然得到相同的驱动程序 irql 不小于或等于错误(在 ntoskrnl.exe 上)
我尝试编辑 BIOS 设置以查看是否有东西可以禁用,但像几乎所有的 HP 笔记本电脑一样,它被锁定了,所以我只能启用虚拟化,选择启动顺序并在固定或动态之间更改 GPU(这些都不起作用)
我找到了包含更新错误的dmp文件:
https://dl.dropboxusercontent.com/u/2219086/setupmem.dmp
我怎样才能解决这个问题?
答案1
转储显示您的 Wifi 驱动程序(netr28x.sys)导致了该问题:
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* *
* Bugcheck Analysis *
* *
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8012a756316, address which referenced memory
Debugging Details:
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LOCK_ADDRESS: fffff8012a93f360 -- (!locks fffff8012a93f360)
Resource @ nt!PiEngineLock (0xfffff8012a93f360) Available
WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.
WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.
1 total locks
PNP_TRIAGE:
Lock address : 0xfffff8012a93f360
Thread Count : 0
Thread address: 0x0000000000000000
Thread wait : 0x0
STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!KeReleaseSpinLock
netr28x!PostBBPInitialization
netr28x!RTMPInitialize
ndis!ndisMInvokeInitialize
ndis!ndisMInitializeAdapter
ndis!ndisInitializeAdapter
ndis!ndisPnPStartDevice
ndis!ndisStartDeviceSynchronous
ndis!ndisPnPIrpStartDevice
ndis!ndisPnPDispatch
Wdf01000!FxPkgFdo::PnpSendStartDeviceDownTheStackOverload
Wdf01000!FxPkgPnp::PnpEventInitStarting
Wdf01000!FxPkgPnp::PnpEnterNewState
Wdf01000!FxPkgPnp::PnpProcessEventInner
Wdf01000!FxPkgPnp::PnpProcessEvent
Wdf01000!FxPkgPnp::_PnpStartDevice
Wdf01000!FxPkgPnp::Dispatch
Wdf01000!FxDevice::DispatchWithLock
nt!PnpAsynchronousCall
nt!PnpStartDevice
nt!PnpStartDeviceNode
nt!PipProcessStartPhase1
nt!PipProcessDevNodeTree
nt!PiRestartDevice
nt!PnpDeviceActionWorker
nt!ExpWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread
IMAGE_NAME: netr28x.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51de7a8d
BUCKET_ID_FUNC_OFFSET: 341ce
FAILURE_BUCKET_ID: AV_netr28x!PostBBPInitialization
BUCKET_ID: AV_netr28x!PostBBPInitialization
Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
Image name: netr28x.sys
Timestamp: Thu Jul 11 11:27:41 2013
在安装过程中禁用 wifi 设备或将最新的驱动程序集成到 DVD 中。