![Bsod,irq_not_equal,可以启动进入安全模式](https://linux22.com/image/1401389/Bsod%EF%BC%8Cirq_not_equal%EF%BC%8C%E5%8F%AF%E4%BB%A5%E5%90%AF%E5%8A%A8%E8%BF%9B%E5%85%A5%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F.png)
Windows 7 64 位崩溃,出现 bsod、irq_not_equal。我可以启动到安全模式,但无法卸载程序。
Windows 安装光盘上修复计算机时出错:
Root cause found:
Unspecified changes to system configuration might have caused a problem.
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 1170757 ms
答案1
根据转储,崩溃可能是由 Norton/Symantec 工具 (SYMNETS.sys) 引起的
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* *
* Bugcheck Analysis *
* *
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003a93c3f, address which referenced memory
Debugging Details:
------------------
OVERLAPPED_MODULE: Address regions for 'pgeffect' and 'RtsUStor.sys' overlap
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003cc2100
GetUlongFromAddress: unable to read from fffff80003cc21c0
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
nt!KeAcquireInStackQueuedSpinLockAtDpcLevel+4f
fffff800`03a93c3f 488713 xchg rdx,qword ptr [rbx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!KeAcquireInStackQueuedSpinLockAtDpcLevel
NETIO!WfpExpireEntryLru
tcpip!WfpAleCloseRemoteEndpointConnection
tcpip! ?? ::FNODOBFM::`string'
tcpip!WfpAleHandleSendCompletion
tcpip!WfpAlepAuthorizeSendCompletion
tcpip!WfpAleCompleteOperation
fwpkclnt!FwpsCompleteOperation0
SYMNETS
FAILURE_BUCKET_ID: X64_0xA_NETIO!WfpExpireEntryLru+17
FAILURE_ID_HASH_STRING: km:x64_0xa_netio!wfpexpireentrylru+17
Loaded symbol image file: SYMNETS.SYS
Image path: \SystemRoot\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS
Image name: SYMNETS.SYS
Timestamp: Tue Sep 24 04:41:10 2013
使用安全MSI在安全模式下启用 Windows Installer 并删除该工具。