BSOD 的 Minidump 读取帮助

BSOD 的 Minidump 读取帮助

过去几天我一直遇到 BSOD。除了常规更新外,没有特意安装任何程序。

BSOD 似乎与 wifi/网络/蓝牙活动有关。当笔记本电脑上的蓝牙鼠标停止工作时,开始发生这种情况,在 PC 和设备/蓝牙中进行配对,并在尝试打开蓝牙配对对话框时出现 BSOD,并显示以下消息:

PAGE_FAULT_IN_NON_PAGED_AREA (vuhub.sys)

下一次鼠标停止工作时我没有尝试配对,大约 3-7 分钟后它就自行 BSOD。

因此去了戴尔支持,下载了最新的 wifi/bt 驱动程序并安装,但出现了同样的 BSOD 结果。

尝试删除所有 BT 和网络设备,重新启动并重新安装网络和 wifi/BT 驱动程序,但仍然得到相同的结果。

使用转储查看器查看了 minidump(将 minidump 分析结果粘贴在消息下方),但对我来说没什么意义。表明问题出在

如果有人能阅读转储来帮助找出冲突发生的位置,我将不胜感激。

还注意到,使用 wifi 时,wifi 速度测试的上传和下载速度下降了 75%,但硬连​​线到路由器时速度没有下降。在连接到同一路由器的另一台 Win8.1 PC 上测试了 wifi 速度,wifi 速度达到最大值。因此路由器似乎没有问题,尽管我还是重新启动了它 - 但我的 wifi 速度没有任何变化。

系统:Dell Laptop XPS 15 操作系统:Win 8.1 网络驱动程序:Killer Wireless BT/Wifi:Atheros

OSROnline 分析结果

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
Machine Name:
Kernel base = 0xfffff801`8d803000 PsLoadedModuleList = 0xfffff801`8dacd2d0
Debug session time: Thu Apr 17 03:48:51.838 2014 (UTC - 4:00)
System Uptime: 0 days 1:16:47.690
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffe00108674ff8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8016369c0ab, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

READ_ADDRESS: fffff8018dabace0: Unable to get special pool info
fffff8018dabace0: Unable to get special pool info
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffe00108674ff8 

FAULTING_IP: 
vuhub+80ab
fffff801`6369c0ab 4c8b140a        mov     r10,qword ptr [rdx+rcx]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  UsbService64.e

CURRENT_IRQL:  0

TRAP_FRAME:  ffffd0017fca25d0 -- (.trap 0xffffd0017fca25d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=6853695602ae0000 rbx=0000000000000000 rcx=ffffe00108c2da10
rdx=ffffffffffa475e8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8016369c0ab rsp=ffffd0017fca2768 rbp=0000000000000000
 r8=000000000000b430  r9=0000000000000351 r10=1a421bcfc82056cd
r11=ffffe00108c27000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
vuhub+0x80ab:
fffff801`6369c0ab 4c8b140a        mov     r10,qword ptr [rdx+rcx] ds:ffffe001`08674ff8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8018d9880e7 to fffff8018d956fa0

STACK_TEXT:  
ffffd001`7fca23e8 fffff801`8d9880e7 : 00000000`00000050 ffffe001`08674ff8 00000000`00000000 ffffd001`7fca25d0 : nt!KeBugCheckEx
ffffd001`7fca23f0 fffff801`8d86a9c9 : 00000000`00000000 ffffe001`02157880 ffffd001`7fca25d0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x20c37
ffffd001`7fca2490 fffff801`8d96122f : 00000000`00000000 ffffe001`03288e78 ffffe000`f4c6ab00 ffffd001`7fca25d0 : nt!MmAccessFault+0x7a9
ffffd001`7fca25d0 fffff801`6369c0ab : fffff801`6369af74 ffffd001`7fca2819 fffff801`630ad7f5 00000000`00000002 : nt!KiPageFault+0x12f
ffffd001`7fca2768 fffff801`6369af74 : ffffd001`7fca2819 fffff801`630ad7f5 00000000`00000002 00000000`00000000 : vuhub+0x80ab
ffffd001`7fca2770 ffffd001`7fca2819 : fffff801`630ad7f5 00000000`00000002 00000000`00000000 ffffe001`02157880 : vuhub+0x6f74
ffffd001`7fca2778 fffff801`630ad7f5 : 00000000`00000002 00000000`00000000 ffffe001`02157880 fffff801`8d959e36 : 0xffffd001`7fca2819
ffffd001`7fca2780 fffff801`8dbff8f2 : 00000000`00000000 ffffd001`7fca2b80 ffffe001`01efde10 00000000`00000001 : afd!AfdPoll64+0x66b
ffffd001`7fca2880 fffff801`8dc001c6 : 00000000`00000000 0000000c`001f0003 00000000`00000000 00000000`013dfd00 : nt!IopXxxControlFile+0x8d2
ffffd001`7fca2a20 fffff801`8d9627b3 : 00000000`00000000 ffffd001`7fca2ad8 00000000`00000000 fffff801`00000001 : nt!NtDeviceIoControlFile+0x56
ffffd001`7fca2a90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13


STACK_COMMAND:  kb

FOLLOWUP_IP: 
vuhub+80ab
fffff801`6369c0ab 4c8b140a        mov     r10,qword ptr [rdx+rcx]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  vuhub+80ab

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vuhub

IMAGE_NAME:  vuhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  473db7c1

FAILURE_BUCKET_ID:  X64_AV_vuhub+80ab

BUCKET_ID:  X64_AV_vuhub+80ab

Followup: MachineOwner
---------

蓝屏查看器输出

Dump File         : 041714-16937-01.dmp
Crash Time        : 17/04/2014 08:48:51
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : ffffe001`08674ff8
Parameter 2       : 00000000`00000000
Parameter 3       : fffff801`6369c0ab
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153fa0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.17041 (winblue_gdr.140305-1710)
Processor         : x64
Crash Address     : ntoskrnl.exe+153fa0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\041714-16937-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 323,856
Dump File Time    : 17/04/2014 08:50:17
==================================================

答案1

根据此链接,vuhub.sys 是Eltima Software USB to Ethernet Connector Driver。尝试更新驱动程序/软件

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