未知的 explorer.exe 崩溃

未知的 explorer.exe 崩溃

在过去的一周里,我开始遇到 explorer.exe 崩溃的情况,但至今无法确定原因。我在事件日志中看到 explorer.exe 崩溃,错误模块是 ntdll.dll。我真的想找出发生这种情况的原因并修复它,而不是重新安装 Windows。这个安装只有一个月左右的时间。我想看看有没有人有想法?以下是从 windbg 查看的事件日志报告和崩溃转储。欢迎任何反馈。

事件日志数据:

Faulting application name: explorer.exe, version: 6.3.9600.17284, time stamp: 0x53f816dc
Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
Exception code: 0xc0000374
Fault offset: 0x00000000000f0d6c
Faulting process id: 0x1438
Faulting application start time: 0x01d01bb4f08e7948
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 84603404-87b2-11e4-825c-f8b156bf91ae
Faulting package full name: 
Faulting package-relative application ID: 

在 WinDBG 中查看的崩溃转储:

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1438.1254): Unknown exception - code c0000374 (first/second chance not available)
ntdll!NtWaitForMultipleObjects+0xa:
00007ffb`b0ff1c2a c3              ret
0:081> .ecxr
rax=000000000587e0b8 rbx=00000000c0000374 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=00007ffbb1089c60
rip=00007ffbb1050d6c rsp=000000000587e550 rbp=0000000000000000
 r8=0000000000000003  r9=00007ffb92659138 r10=00007ffbb0fb2653
r11=000000000000000c r12=0000000000000000 r13=0000000000000000
r14=0000000000000003 r15=0000000000000002
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
ntdll!RtlReportCriticalFailure+0x8c:
00007ffb`b1050d6c eb00            jmp     ntdll!RtlReportCriticalFailure+0x8e (00007ffb`b1050d6e)

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