我的 Lotus Notes 7 客户端在启动画面出现时崩溃了。这非常令人沮丧，因为没有显示任何错误消息，我在事件查看器中看不到任何内容，我查看了几个 console.log 文件，也没有任何东西。我只是不知道为什么会发生这种情况。
更新
是的，这是在一个商业网络上，由我工作的公司拥有。这里没有人愿意帮助我，因为他们仍在等待 Windows 7。
Windows 7 并未正式支持 Lotus Notes 7，但在我开始更新 Windows 之前，它一直在这台机器上运行。安装 Java JDK 会是原因吗？
兼容模式只会让它以慢动作做同样的事情。
更新2
每次运行调试日志时，它都不会更新。我不确定是什么原因导致它更新。这是最新版本包含的内容……抱歉，似乎不多，但我不知道，也许这就是问题所在……
Host Name : 2000097W7
User Name : TheDude
Date : Mon Jan 12 09:04:43 2015
Windows Dir : C:\Windows
Arguments : "C:\Users\AdminDude\Desktop\Backup\Copy\Portable\lotus\notes\nsd.exe"
NSD Version : 7.0.1.2209 (Release 7.0.1)
OS Version : Windows Vista 6.1 (Build 7601), PlatID=2, Service Pack 1 (4 Processors)
Build time : Wed Jan 18 06:26:31 2006
Latest file mod : Thu Nov 10 15:50:18 2005
ERROR (0): No notes processes seem to be running
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: Notes Process Summary (Time 09:04:44)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
<@@ Notes Process Summary -> Instance #1 (current) (Time 09:04:44) @@>
Ini File : C:\Users\AdminDude\Desktop\Backup\Copy\Portable\lotus\notes\notes.ini
Data Dir : H:\lotus\notes\data
ERROR (0): nothing to report: no active processes found for this instance
Started at: Mon Jan 12 09:04:43 2015
Ended at: Mon Jan 12 09:04:44 2015
Generated Messages:
WARNING (0): NSD is unable to obtain privileges for some debugging operations. If you are running as a limited or restricted user then NSD will be unable to obtain some of the information it is attempting to collect. NSD will also produce error messages when privileged operations fail. However, useful data such as Notes/Domino callstacks will still be collected.
ERROR (0): AdjustTokenPrivileges failed - (1300) Not all privileges or groups referenced are assigned to the caller.
ERROR (4): can't attach to process [ System: 4] - (5) Access is denied.
ERROR (4): can't attach to process [ smss: 256] - (5) Access is denied.
ERROR (4): can't attach to process [ csrss: 352] - (5) Access is denied.
ERROR (4): can't attach to process [ wininit: 596] - (5) Access is denied.
ERROR (4): can't attach to process [services: 652] - (5) Access is denied.
ERROR (4): can't attach to process [ lsass: 668] - (5) Access is denied.
ERROR (4): can't attach to process [ lsm: 676] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 820] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 900] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 996] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 360] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 384] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 412] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 884] - (5) Access is denied.
ERROR (4): can't attach to process [ spoolsv: 1088] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 1128] - (5) Access is denied.
ERROR (4): can't attach to process [ armsvc: 1220] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 1256] - (5) Access is denied.
ERROR (4): can't attach to process [HeciServer: 1292] - (5) Access is denied.
ERROR (4): can't attach to process [MsDepSvc: 1360] - (5) Access is denied.
ERROR (4): can't attach to process [sqlservr: 1428] - (5) Access is denied.
ERROR (4): can't attach to process [ SASrv: 1484] - (5) Access is denied.
ERROR (4): can't attach to process [sqlwriter: 1576] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 1616] - (5) Access is denied.
ERROR (4): can't attach to process [ICCProxy: 2748] - (5) Access is denied.
ERROR (4): can't attach to process [SearchIndexer: 2268] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost: 3392] - (5) Access is denied.
ERROR (4): can't attach to process [DeliveryService: 1948] - (5) Access is denied.
ERROR (4): can't attach to process [Jhi_service: 1476] - (5) Access is denied.
ERROR (4): can't attach to process [ LMS: 3436] - (5) Access is denied.
Please send the following files:
NSD Log : H:\LOTUS\NOTES\DATA\IBM_TECHNICAL_SUPPORT\nsd_W32I_2000097W7_2015_01_12@09_04_43.log
答案1
在支持 Notes 时，通常会进行大量基本故障排除。通常，您会从公司的帮助台开始，他们会完成所有这些工作，最终卸载（并手动删除遗留的内容），然后重新安装 Notes。
如果您还没有这样做，我会尝试删除任何自动重新生成的 .nsf 文件，比如当我支持 notes 7 时的 cache.ndk 和 bookmark.nsf，重新启动然后删除 cache.ndk 和 bookmark.nsf 修复了一堆损坏的安装。
您可以备份工作区，然后将其删除，然后注释将创建一个新的空白工作区。
您也可以尝试备份您的 names.nsf，然后通过复制 pernames.ntf 并将副本重命名为 names.nsf 来创建一个新的。
如果您知道所有设置，您可以通过删除 directory= 行之后的所有行来“刷新” notes.ini，然后在末尾留下一个额外的空白行。