Windows 7 和现在的 Windows 8 BSOD Internal_power_error

Windows 7 和现在的 Windows 8 BSOD Internal_power_error

最近我购买了 Asrock 990fx Extreme9 和 FX-3970,这两个部件都是二手的,但我确信它们运转正常。

我已经花了 3 天时间解决这些部件的问题,现在已经从 Windows 7 升级到 Windows 8,以查看驱动程序版本等方面是否有任何差异,但现在我收到了一个新的 BSOD,错误为 Internal_Power_Error。

有转储文件经验的人能否看一下我的文件并告诉我他们认为是什么原因造成的,转储文件中有两样东西“ntoskrnl.exe”和“storport.sys”,它们排在转储的最后,但其他人说这些通常不是导致 BSOD 的原因,所以我不确定可能是什么原因。

任何帮助都将非常感谢,因为我已经花了好几天的时间在这上面但感觉毫无进展。

Dropbox 链接到 4 个 dmp 文件

答案1

转储显示 AMD AHCI 驱动程序导致了该问题:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 0000000000000613, A driver has attempted to complete a request when no such
    outstanding request is pending.
Arg2: fffffa8007bb5c60, POP_FX_DEVICE device
Arg3: 0000000000000000, Component index
Arg4: 0000000000000001, Report device powered on

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for amdxata.sys

SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:  To Be Filled By O.E.M.

BIOS_DATE:  06/04/2014

BASEBOARD_PRODUCT:  990FX Extreme9

BASEBOARD_VERSION:                        

BUGCHECK_P1: 613

BUGCHECK_P2: fffffa8007bb5c60

BUGCHECK_P3: 0

BUGCHECK_P4: 1

CPU_COUNT: 8

CPU_MHZ: 1127

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xA0

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 10.0.10041.3 amd64fre

LAST_CONTROL_TRANSFER:  from fffff803fcf9a73c to fffff803fce84040

STACK_TEXT:  
00 nt!KeBugCheckEx
01 nt!PopFxBugCheck
02 nt! ?? ::FNODOBFM::`string'
03 nt! ?? ::FNODOBFM::`string'
04 storport!StorPortUnitPoFxD0Completion
05 storport!RaidUnitProcessSetDevicePowerIrpComplete
06 storport!RaidUnitProcessSetDevicePowerIrp
07 storport!RaidUnitSetDevicePowerIrp
08 storport!RaidUnitSetPowerIrp
09 storport!RaUnitPowerIrp
0a storport!RaDriverPowerIrp
0b amdxata!FilterSCSI
0c 0x0
0d 0x0
0e 0x0
0f 0x0
10 0x0
11 0x0
12 CLASSPNP!ClasspPowerUpCompletion
13 nt!IopfCompleteRequest
14 storport!RaidCompleteRequestEx
15 storport!RaUnitScsiIrp
16 storport!RaDriverScsiIrp
17 amdxata!_GSHandlerCheckCommon
18 0x0
19 0x0
1a 0x0
1b 0x0


IMAGE_NAME:  amdxata.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4accf643

BUCKET_ID_FUNC_OFFSET:  9f

FAILURE_BUCKET_ID:  0xA0_amdxata!FilterSCSI

BUCKET_ID:  0xA0_amdxata!FilterSCSI

PRIMARY_PROBLEM_CLASS:  0xA0_amdxata!FilterSCSI

FAILURE_ID_HASH_STRING:  km:0xa0_amdxata!filterscsi


fffff880`0154f000 fffff880`0155a000   amdxata  M (pdb symbols)          d:\sym\blue9600\amdxata.pdb\C1973DADED5A407F9EE44887872773D31\amdxata.pdb
    Loaded symbol image file: amdxata.sys
    Image path: \SystemRoot\System32\drivers\amdxata.sys
    Image name: amdxata.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Oct 07 22:12:51 2009 (4ACCF643)

该驱动程序是 2009 年的。将驱动程序更新为 AMD 的最新版本

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