我最近将我的 ASUS ROG G551JW 升级到 Windows 10，并且出现了随机蓝屏死机的情况。游戏运行速度也没有达到应有的速度，而且我的内存似乎比实际的要少（16 GB RAM）。这些崩溃非常令人沮丧，因为这是一台相对较新的计算机，我不想重新安装 Windows 或购买另一台笔记本电脑。我认为这可能是由 Nvidia 驱动程序引起的，但我确保我的所有驱动程序都是最新的，以避免任何可能的错误。以下是最新崩溃的转储文件的内容：
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Dump File : 120115-29593-01.dmp
Crash Time : 12/1/2015 8:33:19 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffe001`78bfb060
Parameter 3 : ffffd000`d592ace0
Parameter 4 : ffffe001`79619c60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14f4d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.10240.16590 (th1_st1.151104-1714)
Processor : x64
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120115-29593-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 1,176,416
Dump File Time : 12/1/2015 8:35:13 PM
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答案1
经过分析转储我发现崩溃是由 nVIDIA GPU 驱动程序引起的nvlddmkm.sys：
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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001e655f060, Physical Device Object of the stack
Arg3: ffffd000345aace0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001e724c730, The blocked IRP
Debugging Details:
------------------
Implicit thread is now ffffe001`e44ab040
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10586.17.amd64fre.th2_release.151121-2308
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: G551JW
SYSTEM_SKU: ASUS-NotebookSKU
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: G551JW.202
BIOS_DATE: 01/16/2015
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: G551JW
BASEBOARD_VERSION: 1.0
DRVPOWERSTATE_SUBCODE: 3
FAULTING_THREAD: e44ab040
CPU_COUNT: 8
CPU_MHZ: a22
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 1E'00000000 (cache) 1E'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: SearchUI.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
DPC_STACK_BASE: FFFFD000345AAFB0
LAST_CONTROL_TRANSFER: from fffff8032a0c7dca to fffff8032a1bd1f6
STACK_TEXT:
00 nt!KiSwapContext
01 nt!KiSwapThread
02 nt!KiCommitThreadWait
03 nt!KeWaitForSingleObject
04 dxgkrnl!DpiFdoHandleDevicePower
05 dxgkrnl!DpiDispatchPower
06 nvlddmkm
07 0x0
08 0x0
09 0x0
0a 0x0
5: kd> !podev ffffe001e655f060
Device object is for:
DriverObject e6561720
Current Irp 00000000 RefCount 0 Type 00000023 AttachedDev ffffe001e6560210 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe001e655f7b0:
PowerFlags: 00000040 =>SystemState=0 DeviceState=4
Dope: 00000000:
5: kd> !devstack ffffe001e6560210
!DevObj !DrvObj !DevExt ObjectName
ffffe001e4448140 \Driver\nvlddmkm ffffe001e4448290 InfoMask field not found for _OBJECT_HEADER at ffffe001e4448110
> ffffe001e6560210 \Driver\ACPI ffffe001e6498470 InfoMask field not found for _OBJECT_HEADER at ffffe001e65601e0
ffffe001e655f060 \Driver\pci ffffe001e655f1b0 Cannot read info offset from nt!ObpInfoMaskToOffset
!DevNode ffffe001e655e010 :
DeviceInst is "PCI\VEN_10DE&DEV_139B&SUBSYS_185D1043&REV_A2\4&819bc9d&0&0008"
ServiceName is "nvlddmkm"
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Nov 14 06:44:20 2015
NVIDIA GeForce GTX 960M这是您的( )的驱动程序PCI\VEN_10DE&DEV_139B。在 Windows 省电选项中禁用 PCIe 省电。还可以尝试最新的nVIDIA 驱动程序。也许驱动程序还能修复您的 960M 崩溃问题。因为我看到 SearchUI.exe 是一个进程，所以打开 nVIDIA 控制面板并选择 SearchUI.exe 在 Intel HD 显卡上运行，而不是在 nvidia 卡上运行。