☰

Windows 10（11 月更新）文件资源管理器崩溃

tag-icon • tag-icon windows-10 windows-explorer crash
Windows 10（11 月更新）文件资源管理器崩溃

进行完整环境扫描时，文件资源管理器崩溃。堆栈跟踪仅显示 Microsoft 库（见下文）。我做的最后一件事是连接我的 Android 手机并将图片复制到这台电脑。

>   msvcrt.dll!memcpy()    Unknown
SHCore.dll!`anonymous namespace'::_TryActionOnPageBackedDataWithExceptionHandling<class <lambda_d757ca68eb788d9a9e57e73b107a4322> >(class <lambda_d757ca68eb788d9a9e57e73b107a4322> const &)    Unknown
SHCore.dll!CSharedStream::Read(void *,unsigned long,unsigned long *)    Unknown
mfplat.dll!CMFByteStreamOnStream::OnRead(struct IMFAsyncResult *)   Unknown
mfplat.dll!CMFByteStreamOnStream::OnReadAsyncCallback::Invoke(struct IMFAsyncResult *)  Unknown
RTWorkQ.dll!BaseRecycler::~BaseRecycler(void)   Unknown
ntdll.dll!TppWorkpExecuteCallback()    Unknown
ntdll.dll!TppWorkerThread() Unknown
kernel32.dll!BaseThreadInitThunk() Unknown
ntdll.dll!RtlUserThreadStart()  Unknown

答案1

好的，我查看了转储和奇金格函数显示一些错误。从符号服务器下载的文件与转储小部分中的 DLL 不匹配。

0:119> !chkimg -lo 50 -d !ntdll -v
Searching for module with expression: !ntdll
Will apply relocation fixups to file used for comparison
Will ignore NOP/LOCK errors
Will ignore patched instructions
Image specific ignores will be applied
Comparison image path: D:\sym\dl\nt\ntdll.dll\56540C3B1c1000\ntdll.dll
No range specified

Scanning section:    .text
Size: 1024297
Range to scan: 7fff32851000-7fff3294b129
Total bytes compared: 1024297(100%)
Number of errors: 0

Scanning section:     PAGE
Size: 224
Range to scan: 7fff3294c000-7fff3294c0e0
Total bytes compared: 224(100%)
Number of errors: 0

Scanning section:       RT
Size: 485
Range to scan: 7fff3294d000-7fff3294d1e5
Total bytes compared: 485(100%)
Number of errors: 0

Scanning section:   .rdata
Size: 264200
Range to scan: 7fff3294e000-7fff3298e808
    7fff3294e001-7fff3294e002  2 bytes - ntdll!_guard_dispatch_icall_fptr+1
    [ 85 8f:51 8e ]
Total bytes compared: 264200(100%)
Number of errors: 2

Scanning section:   .pdata
Size: 51168
Range to scan: 7fff32998000-7fff329a47e0
Total bytes compared: 51168(100%)
Number of errors: 0

Scanning section:    .rsrc
Size: 418328
Range to scan: 7fff329a9000-7fff32a0f218
Total bytes compared: 418328(100%)
Number of errors: 0
2 errors : !ntdll (7fff3294e001-7fff3294e002)
0:119> !chkimg -lo 50 -d !kernel32 -v
Searching for module with expression: !kernel32
Will apply relocation fixups to file used for comparison
Will ignore NOP/LOCK errors
Will ignore patched instructions
Image specific ignores will be applied
Comparison image path: D:\sym\dl\ke\kernel32.dll\5632D5AAad000\kernel32.dll
No range specified

Scanning section:    .text
Size: 473881
Range to scan: 7fff31b11000-7fff31b84b19
Total bytes compared: 473881(100%)
Number of errors: 0

Scanning section:   .rdata
Size: 189366
Range to scan: 7fff31b85000-7fff31bb33b6
    7fff31b87770-7fff31b87773  4 bytes - kernel32!_guard_check_icall_fptr
    [ a0 d0 b3 31:00 51 8e 32 ]
    7fff31b87778-7fff31b8777b  4 bytes - kernel32!_guard_dispatch_icall_fptr (+0x08)
    [ e0 e7 b3 31:50 51 8e 32 ]
Total bytes compared: 189366(100%)
Number of errors: 8

Scanning section:   .pdata
Size: 22236
Range to scan: 7fff31bb5000-7fff31bba6dc
Total bytes compared: 22236(100%)
Number of errors: 0

Scanning section:    .rsrc
Size: 1320
Range to scan: 7fff31bbb000-7fff31bbb528
Total bytes compared: 1320(100%)
Number of errors: 0
8 errors : !kernel32 (7fff31b87770-7fff31b8777b)
0:119> !chkimg -lo 50 -d !user32 -v
Searching for module with expression: !user32
Will apply relocation fixups to file used for comparison
Will ignore NOP/LOCK errors
Will ignore patched instructions
Image specific ignores will be applied
Comparison image path: D:\sym\dl\us\user32.dll\565423D2156000\user32.dll
No range specified

Scanning section:    .text
Size: 584738
Range to scan: 7fff30451000-7fff304dfc22
Total bytes compared: 584738(100%)
Number of errors: 0

Scanning section:   .rdata
Size: 99980
Range to scan: 7fff304e0000-7fff304f868c
    7fff304e0d30-7fff304e0d33  4 bytes - user32!_guard_check_icall_fptr
    [ 70 14 48 30:00 51 8e 32 ]
    7fff304e0d38-7fff304e0d3b  4 bytes - user32!_guard_dispatch_icall_fptr (+0x08)
    [ 30 ac 48 30:50 51 8e 32 ]
Total bytes compared: 99980(100%)
Number of errors: 8

Scanning section:   .pdata
Size: 38928
Range to scan: 7fff304fb000-7fff30504810
Total bytes compared: 38928(100%)
Number of errors: 0

Scanning section:    .rsrc
Size: 648128
Range to scan: 7fff30506000-7fff305a43c0
Total bytes compared: 648128(100%)
Number of errors: 0
8 errors : !user32 (7fff304e0d30-7fff304e0d3b)

首先测试 RAM 是否有错误 (memtest86+)，可能是 RAM 已损坏并翻转了一些位。接下来检查 HDD ( chkdsk /f)，这可能会导致读取 DLL 时损坏它们，如果两者都没有问题，请运行sfc /scannow并Dism /Online /Cleanup-Image /RestoreHealth检测 HDD 中的文件是否已因某种原因损坏。

答案2

通过逐一排除所有可能性，我意识到文件资源管理器在创建“最近文件”列表时崩溃了。由于文件资源管理器在崩溃期间需要一段时间才能从视图中消失，我利用这段时间仔细查看它列出的文件，并在那里找到了缩略图。我找到了如何禁用所有缩略图的说明论坛。禁用所有缩略图后，我能够选择快速访问选项，而无需文件资源管理器关闭。

崩溃的明显原因是难以获取“最近文件”的所有缩略图。

抱歉，magicandre1981，我们没有按照您最初的建议正确采取行动，即禁用所有缩略图。

相关内容