下载 Windows 10 安装文件并重新启动进入升级过程后,我们似乎遇到了这个奇怪的问题。
在文件复制完成后(升级过程的第一部分),当进行安装/配置时,我收到一个BSOD,并出现以下错误:
SYSTEM_SCAN_AT_RAISED_IRQL_CAUGHT_IMPROPER_DRIVER_UNLOAD
我似乎无法弄清楚原因是什么。
机器规格:
- 操作系统:Windows 8.1 Pro
- CPU:英特尔酷睿 i7 4790K Haswell Refresh 处理器 4.0 GHz
- RAM:16GB PC3-10666 1333MHz DDR3 内存(2 x 8GB 内存条)
- 显卡:NVIDIA GeForce GT740
- 主板:华硕 B85M-G 基本 Micro ATX 主板
- 硬盘设置:我们所有的机器都有 1 个 SSD 启动驱动器和 2x1TB 机械驱动器,采用 raid 1 设置
我们有另外两台构造几乎相同的机器,并且它们都升级得没有问题,有什么想法吗?
答案1
您的崩溃SYSTEM_SCAN_AT_RAISED_IRQL_CAUGHT_IMPROPER_DRIVER_UNLOAD (d4)
是由于驱动程序spac.sys
意外卸载而引起的。
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SCAN_AT_RAISED_IRQL_CAUGHT_IMPROPER_DRIVER_UNLOAD (d4)
A driver unloaded without cancelling lookaside lists, DPCs, worker threads, etc.
The broken driver's name is displayed on the screen.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
An attempt was made to access the driver at raised IRQL after it unloaded.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff801158f3e40, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8001bed49ec, address which referenced memory
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10586.63.amd64fre.th2_release.160104-1513
DUMP_TYPE: 2
BUGCHECK_P1: fffff801158f3e40
BUGCHECK_P2: 2
BUGCHECK_P3: 1
BUGCHECK_P4: fffff8001bed49ec
FAULTING_IP:
spac+103e40
fffff801`158f3e40 ?? ???
CPU_COUNT: 8
CPU_MHZ: f9e
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xD4
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!KiBugCheckDispatch
02 nt!KiPageFault
03 nt!KiProcessThreadWaitList
04 nt!KiRetireDpcList
05 nt!KiIdleLoop
FOLLOWUP_IP:
spac+103e40
fffff801`158f3e40 ?? ???
SYMBOL_NAME: spac+103e40
MODULE_NAME: spac
IMAGE_NAME: spac.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID_FUNC_OFFSET: 103e40
FAILURE_BUCKET_ID: 0xD4_UNLOADED_MODULE_spac!Unknown_Function
BUCKET_ID: 0xD4_UNLOADED_MODULE_spac!Unknown_Function
PRIMARY_PROBLEM_CLASS: 0xD4_UNLOADED_MODULE_spac!Unknown_Function
该驱动程序似乎是 Barracuda NextGen 防火墙 F 系列的一部分。因此,请卸载此工具并进行升级。