Windows 10 蓝屏错误(系统服务异常)

Windows 10 蓝屏错误(系统服务异常)

我打开电脑失败了,它显示蓝屏错误(系统服务异常),然后我启动它进入安全模式并获取转储文件,在另一台电脑上打开。这是我通过 windbg 进行的分析结果。请帮助我。谢谢。

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
Arg3: ffffd0002048c840, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10586.420.amd64fre.th2_release_sec.160527-1834

SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME:  B85M-DS3H

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  To be filled by O.E.M.

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  FD

BIOS_DATE:  06/19/2014

BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT:  B85M-DS3H

BASEBOARD_VERSION:  x.x

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: 0

BUGCHECK_P3: ffffd0002048c840

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%p

FAULTING_IP: 
+0
00000000`00000000 ??              ???

CONTEXT:  ffffd0002048c840 -- (.cxr 0xffffd0002048c840)
rax=0000000000000000 rbx=ffffe001fa4c4a58 rcx=ffffe001fa4c4a58
rdx=ffffd0002048d2c0 rsi=ffffe001fa4c4af8 rdi=ffffe001fa4c4980
rip=0000000000000000 rsp=ffffd0002048d268 rbp=ffffe001fa41bbe0
 r8=0000000000000000  r9=0000000000000000 r10=fffff8006dbf0000
r11=0000000000000001 r12=0000000000000000 r13=ffffe001fa41be10
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
00000000`00000000 ??              ???
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: cdc

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 1E'00000000 (cache) 1E'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-BHLSA7K

ANALYSIS_SESSION_TIME:  06-23-2016 11:27:37.0156

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8006dbf62db to 0000000000000000

IP_IN_FREE_BLOCK: 0

STACK_TEXT:  
ffffd000`2048d268 fffff800`6dbf62db : ffffe001`fa4c4980 ffffe001`fa4c4c78 00000000`00000040 fffff800`00000000 : 0x0
ffffd000`2048d270 fffff800`6dbf5cb6 : ffffe001`fa4c4900 00000000`00000000 00000000`c0000016 00000000`00000000 : FLTMGR!FltpPerformPostCallbacks+0x2ab
ffffd000`2048d340 fffff800`6dbf7928 : ffffe001`fa4c4998 ffffe001`fa4c4980 ffffe001`fa3d5010 ffffe001`fa3d5440 : FLTMGR!FltpPassThroughCompletionWorker+0x76
ffffd000`2048d380 fffff800`6dc262d7 : 00000000`00000000 ffffe001`fa12f4f0 ffffd001`00000000 00000000`00000801 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x238
ffffd000`2048d410 fffff800`58016d38 : 00000000`00000000 00000000`00000005 00000000`00000000 00000000`00000189 : FLTMGR!FltpCreate+0x347
ffffd000`2048d4c0 fffff800`5800d6a6 : ffffc001`6b6273b8 ffffc001`6b6273b8 ffffd000`2048d790 ffffe001`f8212c50 : nt!IopParseDevice+0x7c8
ffffd000`2048d690 fffff800`5800c0ac : ffffe001`fa3f4b01 ffffd000`2048d8a0 00ffffe0`00000040 ffffe001`f418af20 : nt!ObpLookupObjectName+0x776
ffffd000`2048d830 fffff800`5803dd48 : ffffe001`00000001 ffffe001`fa410b10 00000000`00000000 00000000`00000000 : nt!ObOpenObjectByNameEx+0x1ec
ffffd000`2048d950 fffff800`5803d8a9 : 000000e0`84ffec38 fffff800`57f0bf80 000000e0`84ffecb0 000000e0`84ffec50 : nt!IopCreateFile+0x3d8
ffffd000`2048da00 fffff800`57d560a3 : ffffc001`6d3211c0 fffff800`57fc7ced 000000e0`84ffed48 ffffe001`00000028 : nt!NtCreateFile+0x79
ffffd000`2048da90 00007ff9`ab8a5b84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000e0`84ffebb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`ab8a5b84


THREAD_SHA1_HASH_MOD_FUNC:  d3c9c5375a95d2e8878fb116dc3127eb827d454f

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  1537388f81059bbcc20a83649db835e96da03547

THREAD_SHA1_HASH_MOD:  f4143f7434a8c25979619eb6afebf44f2b1f5926

FOLLOWUP_IP: 
FLTMGR!FltpPerformPostCallbacks+2ab
fffff800`6dbf62db 8bc8            mov     ecx,eax

FAULT_INSTR_CODE:  f983c88b

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  FLTMGR!FltpPerformPostCallbacks+2ab

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: FLTMGR

IMAGE_NAME:  FLTMGR.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  5632d176

IMAGE_VERSION:  10.0.10586.0

STACK_COMMAND:  .cxr 0xffffd0002048c840 ; kb

BUCKET_ID_FUNC_OFFSET:  2ab

FAILURE_BUCKET_ID:  0x3B_FLTMGR!FltpPerformPostCallbacks

BUCKET_ID:  0x3B_FLTMGR!FltpPerformPostCallbacks

PRIMARY_PROBLEM_CLASS:  0x3B_FLTMGR!FltpPerformPostCallbacks

TARGET_TIME:  2016-06-23T03:03:52.000Z

OSBUILD:  10586

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-05-28 11:59:07

BUILDDATESTAMP_STR:  160527-1834

BUILDLAB_STR:  th2_release_sec

BUILDOSVER_STR:  10.0.10586.420.amd64fre.th2_release_sec.160527-1834

ANALYSIS_SESSION_ELAPSED_TIME: 5ac3

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_fltmgr!fltpperformpostcallbacks

FAILURE_ID_HASH:  {4167dd89-437f-47a2-6c22-0b8fb315a500}

Followup:     MachineOwner
---------

答案1

很多时候这是由视频驱动程序引起的。尝试回滚视频卡驱动程序或从英特尔(如果您使用板载显卡)获取视频驱动程序副本,或者从视频卡制造商(如果您不使用板载显卡)获取视频驱动程序副本。

如果您使用板载显卡,可以在此链接找到驱动程序。https://downloadcenter.intel.com/

如果上述方法不起作用,请尝试进行内存测试,并按照此处的说明进行操作。http://www.troubleshootwindows.com/windows-vista/windows-memory-diagnostic-test-your-computer-ram-for-errors/跳到“如果您无法启动 Windows”的部分。

资料来源:过去的经验和微软

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/system-service-exception-where-to-start/4355c32a-6899-45e8-8c29-b83341f361c4?auth=1

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