这台使用近一年的 Windows 8.1 Asus 笔记本电脑出现了不少 BSOD。我以为是我的 Nvidia 驱动程序的问题,但显然不是,不过当我恢复到旧版本时,几个月都没有出现 BSOD。经历了这么多次 BSOD 之后,我累了,所以我决定向你寻求帮助。这是包含最后三个 minidump 的 zip 文件: http://www.mediafire.com/download/26q1e727sudic2a/DMP.zip
先感谢您。
答案1
崩溃与 ACPI 问题有关Intel(R) Xeon(R) 处理器 E3 - 1200 v3/第四代酷睿处理器 PCI Express x16 控制器(PCI\VEN_8086&DEV_0C01&SUBSYS_177D1043
)
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* Bugcheck Analysis *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000e1eaa060, Physical Device Object of the stack
Arg3: fffff8031a33d960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000e1e994a0, The blocked IRP
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 6.3.9600.18090 (winblue_ltsb.151014-0600)
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: N551JX
SYSTEM_SKU: ASUS-NotebookSKU
SYSTEM_VERSION: 1.0
BIOS_VERSION: N551JX.202
BIOS_DATE: 01/16/2015
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!PopIrpWatchdogBugcheck
02 nt!PopIrpWatchdog
03 nt!KiRetireDpcList
04 nt!KiIdleLoop
IMAGE_VERSION: 6.3.9600.17238
FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys
0: kd> !irp ffffe000e1e994a0
Irp is active with 6 stacks 4 is current (= 0xffffe000e1e99648)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffffe000e1f0e740 00000000 fffff801d9a05b30-ffffe000e1eb9190 Success Error Cancel pending
\Driver\ACPI pci!PciBusPowerUpCompletion
Args: 00000000 00000001 00000001 00000000
[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffffe000e1eb9040 00000000 fffff8031853bc0c-ffffe000e1e97f08 Success Error Cancel pending
\Driver\pci nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-ffffe000e1e97f08
Args: 00000000 00000000 00000000 00000000
0: kd> !podev ffffe000e1eaa060
Device object is for:
DriverObject e1f19c60
Current Irp 00000000 RefCount 0 Type 00000022 AttachedDev ffffe000e1f0e740 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe000e1eaa778:
PowerFlags: 00000040 =>SystemState=0 DeviceState=4
Dope: 00000000:
0: kd> !devstack ffffe000e1f0e740
!DevObj !DrvObj !DevExt ObjectName
ffffe000e1eb9040 \Driver\pci ffffe000e1eb9190
> ffffe000e1f0e740 \Driver\ACPI ffffe000e05f47f0 InfoMask field not found for _OBJECT_HEADER at ffffe000e1f0e710
ffffe000e1eaa060 \Driver\pci ffffe000e1eaa1b0 Cannot read info offset from nt!ObpInfoMaskToOffset
!DevNode ffffe000e1eb97a0 :
DeviceInst is "PCI\VEN_8086&DEV_0C01&SUBSYS_177D1043&REV_06\3&11583659&1&08"
ServiceName is "pci"
在 Windows 的电源设置中,禁用PCI Express 的节能。