我运行的是 Windows 10 Pro,版本 1511(内部版本 10586.545)。我想安装 Xbox 配件应用程序,但收到错误代码 0x80240439,没有任何进一步的详细信息。事实证明,当我尝试安装任何应用程序时都会收到该错误(以前肯定在某个时候可以正常工作)。
我尝试进行调查并在 Windows 更新日志中发现了这一点(有几行是德文,抱歉,但大意应该是可以理解的):
2016.09.08 00:08:55.2999858 676 792 WebServices Auto proxy settings for this web service call.
2016.09.08 00:08:55.6828367 676 792 WebServices WS error: Fehler beim Vorverarbeiten der Eingabequelle durch den XML-Reader in Zeile 1, Spalte 1300 (0x514).
2016.09.08 00:08:55.6828370 676 792 WebServices WS error: Ein Endelement wurde erwartet.
2016.09.08 00:08:55.6828373 676 792 WebServices WS error: Ein unerwartetes Startelement mit dem Namen CacheLifetimeMinutes" und dem Namespace "http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService" wurde gefunden."
2016.09.08 00:08:55.6828381 676 792 WebServices Web service call failed with hr = 80240439.
2016.09.08 00:08:55.6828381 676 792 WebServices Current service auth scheme=0.
2016.09.08 00:08:55.6828384 676 792 WebServices Current Proxy auth scheme=0.
2016.09.08 00:08:55.6836675 676 792 SLS Retrieving SLS response from server using ETAG UODGUpPpKUSECGXeqbwPMdg0BYySCWk9UJebGlbHGPI=_1440"..."
2016.09.08 00:08:55.6837677 676 792 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.10586.0/0?CH=739&L=de-DE&P=&PT=0x30&WUA=10.0.10586.545
2016.09.08 00:08:56.6741275 676 792 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 304
2016.09.08 00:08:56.6766369 676 792 Misc Got 855E8A7C-ECB4-4CA3-B045-1DFA50104289 redir Client/Server URL: https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx""
2016.09.08 00:08:56.6777986 676 792 Misc Token Requested with 0 category IDs.
2016.09.08 00:08:56.6927945 676 792 Misc Acquired new token from Server
2016.09.08 00:08:56.6928651 676 792 Misc Got service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 plugin Client/Server auth token of type 0x00000001
2016.09.08 00:08:56.6932602 676 792 ProtocolTalker PTError: 0x80240439
2016.09.08 00:08:56.6932613 676 792 ProtocolTalker SyncUpdates_WithRecovery failed. 0x80240439
2016.09.08 00:08:56.6932642 676 792 ProtocolTalker SyncUpdates round trips: 1
2016.09.08 00:08:56.6932644 676 792 ProtocolTalker Sync of Updates 0x80240439
2016.09.08 00:08:56.6932667 676 792 ProtocolTalker SyncServerUpdatesInternal failed 0x80240439
2016.09.08 00:08:56.6936103 676 792 Agent Failed to synchronize, error = 0x80240439
2016.09.08 00:08:56.6962830 676 792 Agent Exit code = 0x80240439
2016.09.08 00:08:56.6962835 676 792 Agent * END * Finding updates CallerId = WSAcquisition Id = 23
2016.09.08 00:08:56.6987966 6852 4772 ComApi *RESUMED* Search ClientId = WSAcquisition
2016.09.08 00:08:56.6990560 6852 4772 ComApi Updates found = 0
2016.09.08 00:08:56.6990563 6852 4772 ComApi Exit code = 0x00000000, Result code = 0x80240439
前几行听起来像是来自 Web 服务的 XML 响应无效。怎么会这样?我怀疑 Microsoft 服务器返回了错误的数据,所以可能是我的设备出了问题?
答案1
显然我的 Windows 更新以某种未知的方式被破坏了,无法更新到最新的 Windows 版本。按照 Ramhound 的建议,我通过运行可执行文件手动更新了http://go.microsoft.com/fwlink/?LinkID=799445,然后它就起作用了。