我正在玩《神秘海域 Online》。游戏加载时出现 BSOD。我没有办法回滚还原点。
在这里发布我的 minidmp 报告,希望有人能告诉我该怎么做。
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\120816-51293-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
Machine Name:
Kernel base = 0xfffff800`03652000 PsLoadedModuleList = 0xfffff800`03894730
Debug session time: Thu Dec 8 00:39:19.303 2016 (UTC + 8:00)
System Uptime: 0 days 0:07:23.505
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8006b40060, fffffa8006b40340, fffff800039ccb70}
ETW minidump data unavailable
Probably caused by : csrss.exe
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8006b40060, Terminating object
Arg3: fffffa8006b40340, Process image file name
Arg4: fffff800039ccb70, Explanatory message (ascii)
Debugging Details:
------------------
ETW minidump data unavailable
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0304
BIOS_DATE: 11/17/2010
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: P8H67-M
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: fffffa8006b40060
BUGCHECK_P3: fffffa8006b40340
BUGCHECK_P4: fffff800039ccb70
KERNEL_LOG_FAILING_PROCESS: (null)
PROCESS_NAME: csrss.exe
CRITICAL_PROCESS: csrss.exe
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
EXCEPTION_CODE: (Win32) 0x7037060 (117665888) - <Unable to get error code text>
ERROR_CODE: (NTSTATUS) 0x7037060 - <Unable to get error code text>
CPU_COUNT: 4
CPU_MHZ: d47
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 6'00000000 (cache) 6'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: ADMIN-PC
ANALYSIS_SESSION_TIME: 12-08-2016 09:10:36.0029
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
fffff880`03fbd9d8 fffff800`03a56852 : 00000000`000000f4 00000000`00000003 fffffa80`06b40060 fffffa80`06b40340 : nt!KeBugCheckEx
fffff880`03fbd9e0 fffff800`03a1409b : 00000000`00000001 fffffa80`07037060 fffffa80`06b40060 00000000`00000001 : nt!PspCatchCriticalBreak+0x92
fffff880`03fbda20 fffff800`0397d454 : 00000000`00000001 00000000`00000890 fffffa80`06b40060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x27296
fffff880`03fbda70 fffff800`036c1693 : 00000000`00000890 fffffa80`07037060 fffffa80`06b40060 fffffa80`05a6fc60 : nt!NtTerminateProcess+0x284
fffff880`03fbdae0 00000000`77c8bffa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`03dce808 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77c8bffa
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: e9460336222f4471d8ae88a3d24ad7df3aff8ef1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 78fb9c444b7807cd1bd5e414e2ce7cd6e803d8b6
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
PRIMARY_PROBLEM_CLASS: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
TARGET_TIME: 2016-12-07T16:39:19.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-10-07 22:58:59
BUILDDATESTAMP_STR: 161007-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600
ANALYSIS_SESSION_ELAPSED_TIME: 680
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xf4_csrss.exe_bugcheck_critical_process_terminated_by_gvonline.bin_7037060
FAILURE_ID_HASH: {f1b32ccd-394d-98d3-4e2e-90bf069faaf2}
Followup: MachineOwner