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无法在 Windows10 上安装 Cisco Anyconnect

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无法在 Windows10 上安装 Cisco Anyconnect

我正在尝试在 Windows 10 上安装 cisco AnyConnect 4.3。我收到此错误：“此 Windows 安装程序包存在问题。作为安装一部分运行的程序未按预期完成。请联系您的支持人员或软件包供应商”。

这是安装日志文件的副本：

MSI (s) (10:A8) [15:49:28:726]: Executing op: ActionStart(Name=VACon64_Install,,)
MSI (s) (10:A8) [15:49:28:726]: Executing op: CustomActionSchedule(Action=VACon64_Install,ActionType=3090,Source=C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe,Target=-install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva64.inf" VPNVA,)
CustomAction VACon64_Install returned actual error code 1018 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (10:A8) [15:49:30:848]: Note: 1: 1722 2: VACon64_Install 3: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe 4: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva64.inf" VPNVA 
MSI (s) (10:A8) [15:49:56:442]: Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action VACon64_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva64.inf" VPNVA 

Action ended 15:49:56: InstallExecute. Return value 3.
MSI (s) (10:A8) [15:49:56:454]: Note: 1: 2265 2:  3: -2147287035 
MSI (s) (10:A8) [15:49:56:455]: User policy value 'DisableRollback' is 0
MSI (s) (10:A8) [15:49:56:455]: Machine policy value 'DisableRollback' is 0

安装虚拟适配器时似乎出现了问题。

答案1

我在安装 4.5 时遇到了同样的问题。您说您尝试以管理员身份安装。这是具有管理员权限的帐户还是 Windows 10 隐藏管理员帐户？我相信管理员帐户在 Win10 中默认被禁用。当我尝试从具有管理员权限的帐户安装时，它给出了相同的错误，但在启用隐藏的“管理员”帐户并从该配置文件安装后，我能够安装新客户端。

如何启用隐藏的“管理员”帐户：计算机管理->本地用户和组->用户->管理员->属性取消选中“帐户已禁用”您还需要设置密码。

希望这可以帮助。

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