几个月前我不得不重新安装 Windows 10,目前使用的是 v1809。无论出于什么原因,我无法关闭计算机。每次我关闭它,它都会重新启动。
我在 Z87 主板上安装了英特尔酷睿 i7 4770K。
shutdown /s
在命令行中输入只会重新启动 Windows。
我没有对我的 UEFI 设置做任何更改,并确保安装了芯片组、显卡等的最新驱动程序。
我尝试禁用快速启动,但是也不起作用。
我也没有在 UEFI 设置中启用 LAN 启动之类的功能,并且禁用网络适配器的“允许此设备唤醒计算机”也无济于事:
设备管理器未显示任何问题:
查看事件查看器,系统重启后会出现三个 10016 错误。我读到它们并不重要,但也许它们很重要:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user [MACHINE_NAME\USER_NAME] SID (S-1-5-21-4215124681-2051610619-607519943-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
唯一看起来可疑的是这个 USB 驱动程序警告:
The driver \Driver\WUDFRd failed to load for the device USB\VID_17E9&PID_02FF\U70T08100303.
我也尝试按照本文中的步骤操作但没有成功: https://www.pcworld.com/article/247392/windows/my-computer-reboots-when-i-tell-it-to-shut-down.html
我开始怀疑这是否是硬件问题。可能是主板上的某些接线错误。我可以通过按住电源按钮 4 秒钟来强制关机,所以对我来说,这排除了硬件问题。
我还没有清除 CMOS,但我确实重置了 UEFI 设置,但无济于事。