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Windows 10 开始菜单、任务栏等无法正常工作。Cortana / SearchUI.exe / ShellExperienceHost.exe 崩溃

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Windows 10 开始菜单、任务栏等无法正常工作。Cortana / SearchUI.exe / ShellExperienceHost.exe 崩溃

最近，我的搭载 Windows 10 Pro 的 Surface Pro（2017）上的许多 Windows 功能都停止运行。

例如无法打开开始菜单、Edge、系统设置。除此之外，WiFi 网络适配器停止工作 - 因此通过 Surface Dock 使用以太网连接。

尝试打开 Windows 开始菜单时，EventViewer 中会弹出以下错误（见下文）。

如果没有成功，已经尝试过：

  • dism /online /cleanup-image /restorehealth

  • Get-AppXPackage -Name Microsoft.Windows.Cortana | foreach {Add-Appxpackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

  • 重置这台电脑。
Faulting application name: SearchUI.exe, version: 10.0.17134.706, time stamp: 0x5ca3141a
Faulting module name: SearchUI.exe, version: 10.0.17134.706, time stamp: 0x5ca3141a
Exception code: 0xc0000005
Fault offset: 0x0000000000078112
Faulting process ID: 0x2328
Faulting application start time: 0x01d4f2ddd7f474dc
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Report ID: c157ae71-fa52-4d0d-af84-045c53e6ece3
Faulting package full name: Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2019-04-14T16:19:32.769172000Z" /> 
  <EventRecordID>1730</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-1DSICIH</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>SearchUI.exe</Data> 
  <Data>10.0.17134.706</Data> 
  <Data>5ca3141a</Data> 
  <Data>SearchUI.exe</Data> 
  <Data>10.0.17134.706</Data> 
  <Data>5ca3141a</Data> 
  <Data>c0000005</Data> 
  <Data>0000000000078112</Data> 
  <Data>2328</Data> 
  <Data>01d4f2ddd7f474dc</Data> 
  <Data>C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe</Data> 
  <Data>C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe</Data> 
  <Data>c157ae71-fa52-4d0d-af84-045c53e6ece3</Data> 
  <Data>Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy</Data> 
  <Data>CortanaUI</Data> 
  </EventData>
  </Event>

Faulting application name: ShellExperienceHost.exe, version: 10.0.17134.1, time stamp: 0x5ace103a
Faulting module name: twinapi.appcore.dll, version: 10.0.17134.137, time stamp: 0xb5d50228
Exception code: 0xc000027b
Fault offset: 0x000000000009cad5
Faulting process ID: 0x2198
Faulting application start time: 0x01d4f2ddd7e0d41b
Faulting application path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
Faulting module path: C:\Windows\System32\twinapi.appcore.dll
Report ID: 80a26228-b289-4ba8-ab3c-eb50b975ccdc
Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.15063.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2019-04-14T16:19:32.722308300Z" /> 
  <EventRecordID>1729</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-1DSICIH</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>ShellExperienceHost.exe</Data> 
  <Data>10.0.17134.1</Data> 
  <Data>5ace103a</Data> 
  <Data>twinapi.appcore.dll</Data> 
  <Data>10.0.17134.137</Data> 
  <Data>b5d50228</Data> 
  <Data>c000027b</Data> 
  <Data>000000000009cad5</Data> 
  <Data>2198</Data> 
  <Data>01d4f2ddd7e0d41b</Data> 
  <Data>C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe</Data> 
  <Data>C:\Windows\System32\twinapi.appcore.dll</Data> 
  <Data>80a26228-b289-4ba8-ab3c-eb50b975ccdc</Data> 
  <Data>Microsoft.Windows.ShellExperienceHost_10.0.15063.0_neutral_neutral_cw5n1h2txyewy</Data> 
  <Data>App</Data> 
  </EventData>
  </Event>

答案1

似乎是一个已知问题。RDS 主机，服务器 2016，UPD 上有配置文件。微软已开案，支持工程师回复：

以下症状可能是已知问题：

“将用户配置文件重定向到其他数据磁盘（例如配置的 UPD）。Cortana（SearchUI.exe）和 SEH（ShellExperienceHost.exe）将崩溃，并且无法在每个配置文件上运行。”

尚未修复。

答案2

请参阅此帖子以获取完整答案： Windows 10 ShellExperienceHost 崩溃

您可以运行“Tweaking.com - Windows Repair Free/Pro。”或者按照用户 283868 的回答以更好的方式修复它，重命名您遇到问题的文件夹：Microsoft.Windows.Cortana_xxxxxxx，然后运行 ​​powershell 命令来恢复包。

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