我无法打开 Anaconda Navigator，每次我尝试打开它时都没有任何反应。我尝试重新安装 anaconda navigator，也尝试通过 anaconda prompt 更新 conda。我也尝试过多次重启电脑。
我也尝试过将其安装在另一块硬盘上。
我能够使用 anaconda-navigator 启动它，但它卡在加载应用程序时。
我已尝试过此操作：尝试将位于 anaconda3\Lib\site-packages\anaconda_navigator\api\conda_api.py 第 1364 行的文件从 data = yaml.load(f) 更改为 data = yaml.safeload(f)
它加载了导航器，但是当我尝试启动 Jupyter 笔记本时出现此错误：
回溯（最近一次调用最后一次）：文件“D：\ Anaconda \ Scripts \ jupyter-notebook-script.py”，第 6 行，来自 notebook.notebookapp 导入主文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ notebook \ notebookapp.py”，第 47 行，来自 zmq.eventloop 导入 ioloop 文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ zmq__init __.py”，第 47 行，来自 zmq 导入后端文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ zmq \ backend__init __.py”，第 40 行，在 reraise（* exc_info）文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ zmq \ utils \ sixcerpt.py”，第 34 行，重新提高值文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ zmq \ backend__init__.py”，第 27 行，在 _ns = select_backend（first）文件“C：\ Users \ gordo \ AppData \ Roaming \ Python \ Python37 \ site-packages \ zmq \ backend \ select.py”，第 28 行，在 select_backend mod =进口(name，fromlist=public_api) 文件“C:\Users\gordo\AppData\Roaming\Python\Python37\site-packages\zmq\backend\cython__init__.py”，第 6 行，来自。导入（常量、错误、消息、上下文、ImportError：无法从‘zmq.backend.cython’导入名称‘constants’（C:\Users\gordo\AppData\Roaming\Python\Python37\site-packages\zmq\backend\cython__init__.py）
conda info 和 conda list 输出如下，请帮忙。
谢谢你！
ANACONDA PROMPT 中的 CONDA 信息
C:\Users\gordo>conda 信息
active environment : None user config file : C:\Users\gordo\.condarc populated config files : C:\Users\gordo\.condarc conda version : 4.7.10 conda-build version : 3.18.8 python version : 3.7.3.final.0 virtual packages : __cuda=10.1 base environment : D:\Anaconda (writable) channel URLs : https://repo.anaconda.com/pkgs/main/win-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/r/win-64 https://repo.anaconda.com/pkgs/r/noarch https://repo.anaconda.com/pkgs/msys2/win-64 https://repo.anaconda.com/pkgs/msys2/noarch package cache : D:\Anaconda\pkgs C:\Users\gordo\.conda\pkgs C:\Users\gordo\AppData\Local\conda\conda\pkgs envs directories : D:\Anaconda\envs C:\Users\gordo\.conda\envs C:\Users\gordo\AppData\Local\conda\conda\envs platform : win-64 user-agent : conda/4.7.10 requests/2.22.0 CPython/3.7.3 Windows/10 Windows/10.0.17763 administrator : False netrc file : None offline mode : False
ANACONDA PROMPT 中的 CONDA LIST
C:\Users\gordo> conda list --show-channel-urls # packages in environment at D:\Anaconda: # # Name Version Build Channel _ipyw_jlab_nb_ext_conf 0.1.0 py37_0 defaults alabaster 0.7.12 py37_0 defaults anaconda 2019.07 py37_0 defaults anaconda-client 1.7.2 py37_0 defaults anaconda-navigator 1.9.7 py37_0 defaults anaconda-project 0.8.3 py_0 defaults asn1crypto 0.24.0 py37_0 defaults astroid 2.2.5 py37_0 defaults astropy 3.2.1 py37he774522_0 defaults atomicwrites 1.3.0 py37_1 defaults attrs 19.1.0 py37_1 defaults babel 2.7.0 py_0 defaults backcall 0.1.0 py37_0 defaults backports 1.0 py_2 defaults backports.functools_lru_cache 1.5 py_2 defaults backports.os 0.1.1 py37_0 defaults backports.shutil_get_terminal_size 1.0.0 py37_2 defaults backports.tempfile 1.0 py_1 defaults backports.weakref 1.0.post1 py_1 defaults beautifulsoup4 4.7.1 py37_1 defaults bitarray 0.9.3 py37he774522_0 defaults bkcharts 0.2 py37_0 defaults blas 1.0 mkl defaults bleach 3.1.0 py37_0 defaults blosc 1.16.3 h7bd577a_0 defaults bokeh 1.2.0 py37_0 defaults boto 2.49.0 py37_0 defaults bottleneck 1.2.1 py37h452e1ab_1 defaults bzip2 1.0.8 he774522_0 defaults ca-certificates 2019.5.15 0 defaults certifi 2019.6.16 py37_0 defaults cffi 1.12.3 py37h7a1dbc1_0 defaults chardet 3.0.4 py37_1 defaults click 7.0 py37_0 defaults cloudpickle 1.2.1 py_0 defaults clyent 1.2.2 py37_1 defaults colorama 0.4.1 py37_0 defaults comtypes 1.1.7 py37_0 defaults conda 4.7.10 py37_0 defaults conda-build 3.18.8 py37_0 defaults conda-env 2.6.0 1 defaults conda-package-handling 1.3.11 py37_0 defaults conda-verify 3.4.2 py_1 defaults console_shortcut 0.1.1 3 defaults contextlib2 0.5.5 py37_0 defaults cryptography 2.7 py37h7a1dbc1_0 defaults curl 7.65.2 h2a8f88b_0 defaults cycler 0.10.0 py37_0 defaults cython 0.29.12 py37ha925a31_0 defaults cytoolz 0.10.0 py37he774522_0 defaults dask 2.1.0 py_0 defaults dask-core 2.1.0 py_0 defaults decorator 4.4.0 py37_1 defaults defusedxml 0.6.0 py_0 defaults distributed 2.1.0 py_0 defaults docutils 0.14 py37_0 defaults entrypoints 0.3 py37_0 defaults et_xmlfile 1.0.1 py37_0 defaults fastcache 1.1.0 py37he774522_0 defaults filelock 3.0.12 py_0 defaults flask 1.1.1 py_0 defaults freetype 2.9.1 ha9979f8_1 defaults future 0.17.1 py37_0 defaults get_terminal_size 1.0.0 h38e98db_0 defaults gevent 1.4.0 py37he774522_0 defaults glob2 0.7 py_0 defaults greenlet 0.4.15 py37hfa6e2cd_0 defaults h5py 2.9.0 py37h5e291fa_0 defaults hdf5 1.10.4 h7ebc959_0 defaults heapdict 1.0.0 py37_2 defaults html5lib 1.0.1 py37_0 defaults icc_rt 2019.0.0 h0cc432a_1 defaults icu 58.2 ha66f8fd_1 defaults idna 2.8 py37_0 defaults imageio 2.5.0 py37_0 defaults imagesize 1.1.0 py37_0 defaults importlib_metadata 0.17 py37_1 defaults intel-openmp 2019.4 245 defaults ipykernel 5.1.1 py37h39e3cac_0 defaults ipython 7.6.1 py37h39e3cac_0 defaults ipython_genutils 0.2.0 py37_0 defaults ipywidgets 7.5.0 py_0 defaults isort 4.3.21 py37_0 defaults itsdangerous 1.1.0 py37_0 defaults jdcal 1.4.1 py_0 defaults jedi 0.13.3 py37_0 defaults jinja2 2.10.1 py37_0 defaults joblib 0.13.2 py37_0 defaults jpeg 9b hb83a4c4_2 defaults json5 0.8.4 py_0 defaults jsonschema 3.0.1 py37_0 defaults jupyter 1.0.0 py37_7 defaults jupyter_client 5.3.1 py_0 defaults jupyter_console 6.0.0 py37_0 defaults jupyter_core 4.5.0 py_0 defaults jupyterlab 1.0.2 py37hf63ae98_0 defaults jupyterlab_server 1.0.0 py_0 defaults keyring 18.0.0 py37_0 defaults kiwisolver 1.1.0 py37ha925a31_0 defaults krb5 1.16.1 hc04afaa_7 defaults lazy-object-proxy 1.4.1 py37he774522_0 defaults libarchive 3.3.3 h0643e63_5 defaults libcurl 7.65.2 h2a8f88b_0 defaults libiconv 1.15 h1df5818_7 defaults liblief 0.9.0 ha925a31_2 defaults libpng 1.6.37 h2a8f88b_0 defaults libsodium 1.0.16 h9d3ae62_0 defaults libssh2 1.8.2 h7a1dbc1_0 defaults libtiff 4.0.10 hb898794_2 defaults libxml2 2.9.9 h464c3ec_0 defaults libxslt 1.1.33 h579f668_0 defaults llvmlite 0.29.0 py37ha925a31_0 defaults locket 0.2.0 py37_1 defaults lxml 4.3.4 py37h1350720_0 defaults lz4-c 1.8.1.2 h2fa13f4_0 defaults lzo 2.10 h6df0209_2 defaults m2w64-gcc-libgfortran 5.3.0 6 defaults m2w64-gcc-libs 5.3.0 7 defaults m2w64-gcc-libs-core 5.3.0 7 defaults m2w64-gmp 6.1.0 2 defaults m2w64-libwinpthread-git 5.0.0.4634.697f757 2 defaults markupsafe 1.1.1 py37he774522_0 defaults matplotlib 3.1.0 py37hc8f65d3_0 defaults mccabe 0.6.1 py37_1 defaults menuinst 1.4.16 py37he774522_0 defaults mistune 0.8.4 py37he774522_0 defaults mkl 2019.4 245 defaults mkl-service 2.0.2 py37he774522_0 defaults mkl_fft 1.0.12 py37h14836fe_0 defaults mkl_random 1.0.2 py37h343c172_0 defaults mock 3.0.5 py37_0 defaults more-itertools 7.0.0 py37_0 defaults mpmath 1.1.0 py37_0 defaults msgpack-python 0.6.1 py37h74a9793_1 defaults msys2-conda-epoch 20160418 1 defaults multipledispatch 0.6.0 py37_0 defaults navigator-updater 0.2.1 py37_0 defaults nbconvert 5.5.0 py_0 defaults nbformat 4.4.0 py37_0 defaults networkx 2.3 py_0 defaults nltk 3.4.4 py37_0 defaults nose 1.3.7 py37_2 defaults notebook 6.0.0 py37_0 defaults numba 0.44.1 py37hf9181ef_0 defaults numexpr 2.6.9 py37hdce8814_0 defaults numpy 1.16.4 py37h19fb1c0_0 defaults numpy-base 1.16.4 py37hc3f5095_0 defaults numpydoc 0.9.1 py_0 defaults olefile 0.46 py37_0 defaults openpyxl 2.6.2 py_0 defaults openssl 1.1.1c he774522_1 defaults packaging 19.0 py37_0 defaults pandas 0.24.2 py37ha925a31_0 defaults pandoc 2.2.3.2 0 defaults pandocfilters 1.4.2 py37_1 defaults parso 0.5.0 py_0 defaults partd 1.0.0 py_0 defaults path.py 12.0.1 py_0 defaults pathlib2 2.3.4 py37_0 defaults patsy 0.5.1 py37_0 defaults pep8 1.7.1 py37_0 defaults pickleshare 0.7.5 py37_0 defaults pillow 6.1.0 py37hdc69c19_0 defaults pip 19.1.1 py37_0 defaults pkginfo 1.5.0.1 py37_0 defaults pluggy 0.12.0 py_0 defaults ply 3.11 py37_0 defaults powershell_shortcut 0.0.1 2 defaults prometheus_client 0.7.1 py_0 defaults prompt_toolkit 2.0.9 py37_0 defaults psutil 5.6.3 py37he774522_0 defaults py 1.8.0 py37_0 defaults py-lief 0.9.0 py37ha925a31_2 defaults pycodestyle 2.5.0 py37_0 defaults pycosat 0.6.3 py37hfa6e2cd_0 defaults pycparser 2.19 py37_0 defaults pycrypto 2.6.1 py37hfa6e2cd_9 defaults pycurl 7.43.0.3 py37h7a1dbc1_0 defaults pyflakes 2.1.1 py37_0 defaults pygments 2.4.2 py_0 defaults pylint 2.3.1 py37_0 defaults pyodbc 4.0.26 py37ha925a31_0 defaults pyopenssl 19.0.0 py37_0 defaults pyparsing 2.4.0 py_0 defaults pyqt 5.9.2 py37h6538335_2 defaults pyreadline 2.1 py37_1 defaults pyrsistent 0.14.11 py37he774522_0 defaults pysocks 1.7.0 py37_0 defaults pytables 3.5.2 py37h1da0976_1 defaults pytest 5.0.1 py37_0 defaults pytest-arraydiff 0.3 py37h39e3cac_0 defaults pytest-astropy 0.5.0 py37_0 defaults pytest-doctestplus 0.3.0 py37_0 defaults pytest-openfiles 0.3.2 py37_0 defaults pytest-remotedata 0.3.1 py37_0 defaults python 3.7.3 h8c8aaf0_1 defaults python-dateutil 2.8.0 py37_0 defaults python-libarchive-c 2.8 py37_11 defaults pytz 2019.1 py_0 defaults pywavelets 1.0.3 py37h8c2d366_1 defaults pywin32 223 py37hfa6e2cd_1 defaults pywinpty 0.5.5 py37_1000 defaults pyyaml 5.1.1 py37he774522_0 defaults pyzmq 18.0.0 py37ha925a31_0 defaults qt 5.9.7 vc14h73c81de_0 defaults qtawesome 0.5.7 py37_1 defaults qtconsole 4.5.1 py_0 defaults qtpy 1.8.0 py_0 defaults requests 2.22.0 py37_0 defaults rope 0.14.0 py_0 defaults ruamel_yaml 0.15.46 py37hfa6e2cd_0 defaults scikit-image 0.15.0 py37ha925a31_0 defaults scikit-learn 0.21.2 py37h6288b17_0 defaults scipy 1.2.1 py37h29ff71c_0 defaults seaborn 0.9.0 py37_0 defaults send2trash 1.5.0 py37_0 defaults setuptools 41.0.1 py37_0 defaults simplegeneric 0.8.1 py37_2 defaults singledispatch 3.4.0.3 py37_0 defaults sip 4.19.8 py37h6538335_0 defaults six 1.12.0 py37_0 defaults snappy 1.1.7 h777316e_3 defaults snowballstemmer 1.9.0 py_0 defaults sortedcollections 1.1.2 py37_0 defaults sortedcontainers 2.1.0 py37_0 defaults soupsieve 1.8 py37_0 defaults sphinx 2.1.2 py_0 defaults sphinxcontrib 1.0 py37_1 defaults sphinxcontrib-applehelp 1.0.1 py_0 defaults sphinxcontrib-devhelp 1.0.1 py_0 defaults sphinxcontrib-htmlhelp 1.0.2 py_0 defaults sphinxcontrib-jsmath 1.0.1 py_0 defaults sphinxcontrib-qthelp 1.0.2 py_0 defaults sphinxcontrib-serializinghtml 1.1.3 py_0 defaults sphinxcontrib-websupport 1.1.2 py_0 defaults spyder 3.3.6 py37_0 defaults spyder-kernels 0.5.1 py37_0 defaults sqlalchemy 1.3.5 py37he774522_0 defaults sqlite 3.29.0 he774522_0 defaults statsmodels 0.10.0 py37h8c2d366_0 defaults sympy 1.4 py37_0 defaults tblib 1.4.0 py_0 defaults terminado 0.8.2 py37_0 defaults testpath 0.4.2 py37_0 defaults tk 8.6.8 hfa6e2cd_0 defaults toolz 0.10.0 py_0 defaults tornado 6.0.3 py37he774522_0 defaults tqdm 4.32.1 py_0 defaults traitlets 4.3.2 py37_0 defaults unicodecsv 0.14.1 py37_0 defaults urllib3 1.24.2 py37_0 defaults vc 14.1 h0510ff6_4 defaults vs2015_runtime 14.15.26706 h3a45250_4 defaults wcwidth 0.1.7 py37_0 defaults webencodings 0.5.1 py37_1 defaults werkzeug 0.15.4 py_0 defaults wheel 0.33.4 py37_0 defaults widgetsnbextension 3.5.0 py37_0 defaults win_inet_pton 1.1.0 py37_0 defaults win_unicode_console 0.5 py37_0 defaults wincertstore 0.2 py37_0 defaults winpty 0.4.3 4 defaults wrapt 1.11.2 py37he774522_0 defaults xlrd 1.2.0 py37_0 defaults xlsxwriter 1.1.8 py_0 defaults xlwings 0.15.8 py37_0 defaults xlwt 1.3.0 py37_0 defaults xz 5.2.4 h2fa13f4_4 defaults yaml 0.1.7 hc54c509_2 defaults zeromq 4.3.1 h33f27b4_3 defaults zict 1.0.0 py_0 defaults zipp 0.5.1 py_0 defaults zlib 1.2.11 h62dcd97_3 defaults zstd 1.3.7 h508b16e_0 defaults