我关闭了计算机去度假，回来后发现重新启动后它无法正常启动。
当我尝试登录时，我看到闪烁的闪光灯效果，并且开始菜单从未出现。事件日志显示 explorer.exe 循环崩溃。
我试过了
- 安全模式
- 创建新用户并以该用户身份登录
- 证监会
- dism 修复
- 通过恢复模式自动修复
- 禁用自动 Shell 重启（这很有帮助——它允许我在计算机上打字）
- 干净启动
- 删除驱动程序
问题似乎出在 twinui_pcshell.dll 中
还有其他想法吗？
Timeline: Process.Start
Name: <blank>
Time: 2020-01-16T14:00:59.0Z
Diff: 1000 mSec
DUMP_CLASS: 2
DUMP_QUALIFIER: 400
CONTEXT: (.ecxr)
rax=0000000080004002 rbx=000000000580c320 rcx=000000000580c390
rdx=00007ff8e5ca2f68 rsi=000000000509f820 rdi=000000000580c320
rip=00007ff8e5939bfc rsp=000000000509f778 rbp=00007ff8c2b77cf0
r8=000000000509f808 r9=000000000580c328 r10=0000000080004002
r11=000000000509f818 r12=0000000005816f10 r13=0000000000000000
r14=000000000509f9a0 r15=000000000363abf0
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo:
00007ff8`e5939bfc a15b98de39e403186c mov eax,dword ptr [6C1803E439DE985Bh] ds:6c1803e4`39de985b=????????
Resetting default scope
FAULTING_IP:
twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo+0
00007ff8`e5939bfc a15b98de39e403186c mov eax,dword ptr [6C1803E439DE985Bh]
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff8e5939bfc (twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
PROCESS_NAME: explorer.exe
FOLLOWUP_IP:
twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo+0
00007ff8`e5939bfc a15b98de39e403186c mov eax,dword ptr [6C1803E439DE985Bh]
READ_ADDRESS: ffffffffffffffff
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
WATSON_BKT_PROCSTAMP: d3046e6b
WATSON_BKT_PROCVER: 6.2.18362.449
PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System
WATSON_BKT_MODULE: twinui.pcshell.dll
WATSON_BKT_MODSTAMP: 6141e983
WATSON_BKT_MODOFFSET: 109bfc
WATSON_BKT_MODVER: 6.2.18362.449
MODULE_VER_PRODUCT: Microsoft® Windows® Operating System
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
MODLIST_WITH_TSCHKSUM_HASH: 394d58ebce4bf5a65cf3420d267041c51a17133a
MODLIST_SHA1_HASH: 6006e4cea17b6f773e22b86c0ef37ce94b909267
COMMENT:
*** "C:\Users\gbronner\Desktop\Procdump\procdump.exe" -accepteula -mp -j "C:\users\gbronner\Desktop\Procdump" 1336 508 0000000004F30000
*** Just-In-Time debugger. PID: 1336 Event Handle: 508 JIT Context: .jdinfo 0x4f30000
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
CHKIMG_EXTENSION: !chkimg -lo 50 -db !twinui_pcshell
254 errors : !twinui_pcshell (7ff8e5939b7c-7ff8e5939c7b)
7ff8e5939b70 85 c9 74 05 e8 e7 61 f8 ff 48 89 3b *d6 *ab *2c *6a ..t...a..H.;..,j
7ff8e5939b80 *d2 *34 *ce *41 *38 *0a *00 *a8 *9a *da *20 *ae *54 *1c *f5 *15 .4.A8..... .T...
7ff8e5939b90 *2e *56 *35 *29 *c5 *6d *11 *36 *4e *36 *a4 *63 *ef *64 *74 *ab .V5).m.6N6.c.dt.
7ff8e5939ba0 *e2 *58 *9a *73 *1e *d1 *83 *c2 *b0 *e8 *7e *82 *99 *e4 *a4 *50 .X.s......~....P
7ff8e5939bb0 *34 *c5 *d7 *6f *f7 *0f *ad *57 *79 *22 *2d *05 *cd *ba *13 *28 4..o...Wy"-....(
7ff8e5939bc0 *1c *fa *0a *c9 *b0 *28 *5c *db *99 *e4 *f2 *62 *52 *93 *31 *3d .....(\....bR.1=
7ff8e5939bd0 *b8 *3d *6a *93 *41 *74 *b3 *2d b4 *b1 *6d *70 *06 *5b *d6 *ba .=j.At.-..mp.[..
7ff8e5939be0 *eb *19 *77 *97 *7f *2e *3f *38 *7e *9e *f5 *52 *5b *9b *79 *ae ..w...?8~..R[.y.
7ff8e5939bf0 *e5 *79 *3c *b9 *76 *9d *a4 *a7 *55 *a4 *04 *50 *a1 *5b *98 *de .y<.v...U..P.[..
7ff8e5939c00 *39 *e4 *03 *18 *6c *74 *15 *a8 *b1 *bd *b3 *cf *25 *c3 36 *e6 9...lt......%.6.
7ff8e5939c10 *c0 *05 *8f *4a *5c *a4 *4a *25 *55 *89 *55 *7e *e9 *1e *b4 *f8 ...J\.J%U.U~....
7ff8e5939c20 *a2 *fb *40 *8e *79 *e4 *f3 *90 *9c *91 *9c *e2 *b2 *94 *80 *86 [email protected]...........
7ff8e5939c30 *f6 *fa *22 *aa *b1 *c6 *24 *23 *9c *9e *86 *aa *47 *60 *f2 *a9 .."...$#....G`..
7ff8e5939c40 *bb *05 *b6 *e0 *b6 *d7 *e9 *56 *a5 *58 *c4 *8f *04 *6a *3c *a3 .......V.X...j<.
7ff8e5939c50 *d3 *23 *80 *3d *aa *ab *99 *55 *60 *b4 *f3 *1a *58 *9f *70 *e0 .#.=...U`...X.p.
7ff8e5939c60 *f4 *1e *95 *00 *73 *57 *97 *97 *12 *ba *cd *66 *86 *37 *5e *aa ....sW.....f.7^.
7ff8e5939c70 *bc *0c *7b *d5 *7b *2d *4a *6f *35 *9d *97 *7c 08 33 c0 eb ..{.{-Jo5..|.3..
DUMP_FLAGS: 4c96
DUMP_TYPE: 1
ANALYSIS_SESSION_HOST: BUTTERHEAD
ANALYSIS_SESSION_TIME: 01-16-2020 09:14:32.0243
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
THREAD_ATTRIBUTES:
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]
OS_LOCALE: ENU
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ_MEMORY_CORRUPTION_LARGE_256
DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256
PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT
PROBLEM_CLASSES:
ID: [0n313]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0x12dc]
Frame: [0] : twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo
ID: [0n285]
Type: [INVALID_POINTER_READ]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x12dc]
Frame: [0] : twinui_pcshell!Microsoft::WRL::Details::ImplementsHelper<Microsoft::WRL::RuntimeClassFlags<1>,1,IWeakReferenceSource,Microsoft::WRL::FtmBase>::CanCastTo
ID: [0n209]
Type: [MEMORY_CORRUPTION]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [0x538]
TID: [0x12dc]
Frame: [Unspecified]
ID: [0n155]
Type: [LARGE]
Class: Addendum
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Add
String: [256]
PID: [0x538]
TID: [0x12dc]
Frame: [Unspecified]
LAST_CONTROL_TRANSFER: from 00007ff8e5a14973 to 00007ff8e5939bfc
STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!twinui_pcshell+0x0
THREAD_SHA1_HASH_MOD_FUNC: d7032d110b0be66578467d7a091eaa1ecf498302
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4705f75888593d9413f48c2d55c5165cf7e8a19b
THREAD_SHA1_HASH_MOD: 7da7fbec386ce361a40d03d69a994bc4836f03e8
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: memory_corruption!twinui_pcshell
FOLLOWUP_NAME: MachineOwner
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: 1cf64035dd0 ** ; kb
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!twinui_pcshell
BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_MEMORY_CORRUPTION_LARGE_256_memory_corruption!twinui_pcshell
FAILURE_EXCEPTION_CODE: c0000005
IMAGE_NAME: memory_corruption
FAILURE_IMAGE_NAME: memory_corruption
BUCKET_ID_IMAGE_STR: memory_corruption
MODULE_NAME: memory_corruption
FAILURE_MODULE_NAME: memory_corruption
BUCKET_ID_MODULE_STR: memory_corruption
FAILURE_FUNCTION_NAME: twinui_pcshell
BUCKET_ID_FUNCTION_STR: twinui_pcshell
BUCKET_ID_OFFSET: 0
BUCKET_ID_MODTIMEDATESTAMP: 0
BUCKET_ID_MODCHECKSUM: 0
BUCKET_ID_MODVER_STR: 0.0.0.0
BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_READ_
FAILURE_PROBLEM_CLASS: APPLICATION_FAULT
FAILURE_SYMBOL_NAME: memory_corruption!twinui_pcshell
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer.exe/6.2.18362.449/d3046e6b/twinui.pcshell.dll/6.2.18362.449/6141e983/c0000005/00109bfc.htm?Retriage=1
TARGET_TIME: 2020-01-16T14:01:00.000Z
OSBUILD: 18362
OSSERVICEPACK: 329
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 768
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt SingleUserTS Personal
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2cc6c
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:memory_corruption_large_256_c0000005_memory_corruption!twinui_pcshell
FAILURE_ID_HASH: {8501c6a9-9fbe-2820-276c-c9dd5d473898}
答案1
我无法找到解决方案来解决这个问题，所以我选择更新到版本 1909。
我还尝试了一些其他的事情：
- 从 MS 商店更新
- 删除资源管理器缓存文件
- ETC。
花了大约一天的时间。对此不满意！
答案2
我在 Windows 10 build 2004 中遇到了 explorer.exe 循环崩溃，原因是文件夹使用缩略图预览图标的设置，因为桌面上下载了一个 .odt 文件，导致它崩溃。将该文件移动到我的文档文件夹就足够了。
这些循环崩溃的原因有很多，最好有一个备用的管理员帐户；无论如何，使用 crtl-alt-del 来获取任务管理器，并使用 mmc 命令的文件/新任务可以进入计算机管理控制台并创建一个帐户（使其成为管理员成员）终止会话，进入新帐户，然后从那里清理。