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音频冻结、嗡嗡声导致 Windows 10 崩溃并出现蓝屏死机

tag-icon • tag-icon windows windows-10 latency
音频冻结、嗡嗡声导致 Windows 10 崩溃并出现蓝屏死机

最近，我多次遇到蓝屏死机、游戏卡顿、音频嗡嗡声、屏幕完全黑屏等问题。我已经更新到最新的 GPU 驱动程序、音频驱动程序和最新的 BIOS 版本，但仍然无法解决任何问题。

我的系统规格：

  • 笔记本电脑：华硕 ROG G752VY
  • 操作系统：Windows 10 PRO 64 位版本 1903
  • 处理器：Intel(R) Core(TM) i7-6700HQ CPU @ 2.60 GHz
  • 图形处理器：NVIDIA® GeForce® GTX980M，配备 4GB GDDR5
  • 记忆：16 GB DDR4 2133 MHz
  • 贮存：1TB HDD 7200 RPM && 安装在 Samsung 960 Evo 256GB 上的 Windows 操作系统

有关笔记本电脑规格的更多信息可在此处获得。

我决定逃跑LatencyMon并尝试找出可能出现的问题。其输出为：

HDAudBus.sys我的和似乎有问题wdf01000.sys。有人遇到过类似的问题吗？我该如何解决？这是硬件问题还是软件问题？

事件查看器中发现多个错误：

- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The server Microsoft.SkypeApp_15.64.80.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca did not register with DCOM within the required timeout.
- The previous system shutdown at 2:10:58 AM on ‎10/‎26/‎2020 was unexpected.
- The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout.
- Dump file creation failed due to error during dump creation.
- Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.
- A timeout (30000 milliseconds) was reached while waiting for a transaction response from the sppsvc service.
- The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8057cd9764d, 0xfffff608a99f61f8, 0xffffa38098ceb930). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 805c74e4-3874-4499-8ffc-c036b8daf8ce.
- The Origin Web Helper Service service failed to start due to the following error: The system cannot find the file specified.

（2020年11月26日）全新错误：

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name.

答案1

症状：

  • 所有软件测试均已通过
  • 所有磁盘测试都有问题
  • 重启只能维持很短一段时间
  • 即使全新安装 Windows 也无济于事

结论：磁盘已损坏，需要更换。
（我已经有这种怀疑了，但在给出这样的答案之前需要进行全面测试。）

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