Windows 7 全新安装,无法运行 Windows 更新,错误代码 80072efe

Windows 7 全新安装,无法运行 Windows 更新,错误代码 80072efe

最近需要重新安装我的电脑上的操作系统。重新安装系统后(没有安装任何防火墙或防病毒软件或任何软件),运行 Windows 更新将失败并显示此错误代码:80072efe。以下是 WindowsUpdate.txt 的日志。我应该怎么做才能解决此错误?

Triggering AU detection through DetectNow API
2021-02-20  14:12:00:793     868    370 AU  Triggering Online detection (interactive)
2021-02-20  14:12:00:793     868    d9c AU  #############
2021-02-20  14:12:00:793     868    d9c AU  ## START ##  AU: Search for updates
2021-02-20  14:12:00:793     868    d9c AU  #########
2021-02-20  14:12:00:873     868    d9c AU  <<## SUBMITTED ## AU: Search for updates [CallId = {838D41FF-2318-482B-AFAE-0DB2586EBBE7}]
2021-02-20  14:12:00:873     868    e64 Agent   *************
2021-02-20  14:12:00:873     868    e64 Agent   ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2021-02-20  14:12:00:873     868    e64 Agent   *********
2021-02-20  14:12:00:873     868    e64 Agent     * Online = Yes; Ignore download priority = No
2021-02-20  14:12:00:873     868    e64 Agent     * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2021-02-20  14:12:00:873     868    e64 Agent     * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2021-02-20  14:12:00:873     868    e64 Agent     * Search Scope = {Machine}
2021-02-20  14:12:00:873     868    e64 Setup   Checking for agent SelfUpdate
2021-02-20  14:12:00:873     868    e64 Setup   Client version: Core: 7.3.7600.16385  Aux: 7.3.7600.16385
2021-02-20  14:12:00:904     868    e64 Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2021-02-20  14:12:00:951     868    e64 Misc     Microsoft signed: Yes
2021-02-20  14:12:00:997     868    e64 Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2021-02-20  14:12:00:997     868    e64 Misc     Microsoft signed: Yes
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: Send failed with hr = 80072efe.
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-02-20  14:12:01:075     868    e64 Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: Send failed with hr = 80072efe.
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-02-20  14:12:10:162     868    e64 Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: Send failed with hr = 80072efe.
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-02-20  14:12:10:225     868    e64 Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: Send failed with hr = 80072efe.
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-02-20  14:12:10:303     868    e64 Misc    WARNING: DownloadFileInternal failed for https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab: error 0x80072efe
2021-02-20  14:12:10:303     868    e64 Setup   WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2021-02-20  14:12:10:303     868    e64 Setup   FATAL: SelfUpdate check failed, err = 0x80072EFE
2021-02-20  14:12:10:303     868    e64 Agent     * WARNING: Skipping scan, self-update check returned 0x80072EFE
2021-02-20  14:12:10:398     868    e64 Agent     * WARNING: Exit code = 0x80072EFE
2021-02-20  14:12:10:398     868    e64 Agent   *********
2021-02-20  14:12:10:398     868    e64 Agent   **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2021-02-20  14:12:10:398     868    e64 Agent   *************
2021-02-20  14:12:10:398     868    e64 Agent   WARNING: WU client failed Searching for update with error 0x80072efe
2021-02-20  14:12:10:398     868    ecc AU  >>##  RESUMED  ## AU: Search for updates [CallId = {838D41FF-2318-482B-AFAE-0DB2586EBBE7}]
2021-02-20  14:12:10:398     868    ecc AU    # WARNING: Search callback failed, result = 0x80072EFE
2021-02-20  14:12:10:398     868    ecc AU    # WARNING: Failed to find updates with error code 80072EFE
2021-02-20  14:12:10:398     868    ecc AU  #########
2021-02-20  14:12:10:398     868    ecc AU  ##  END  ##  AU: Search for updates [CallId = {838D41FF-2318-482B-AFAE-0DB2586EBBE7}]
2021-02-20  14:12:10:398     868    ecc AU  #############
2021-02-20  14:12:10:398     868    ecc AU  Successfully wrote event for AU health state:0
2021-02-20  14:12:10:398     868    ecc AU  Successfully wrote event for AU health state:0
2021-02-20  14:12:10:414     868    e64 Report  CWERReporter finishing event handling. (00000000)
2021-02-20  14:12:15:362     868    e64 Report  REPORT EVENT: {5D7E261C-039A-442F-8F4F-891EF7AA740E}    2021-02-20 14:12:10:303-0600    1   148 101 {D67661EB-2423-451D-BF5D-13199E37DF28}  1   80072efe    SelfUpdate  Failure Software Synchronization    Windows Update Client failed to detect with error 0x80072efe.
2021-02-20  14:12:15:362     868    e64 Report  CWERReporter::HandleEvents - WER report upload completed with status 0x8
2021-02-20  14:12:15:362     868    e64 Report  WER Report sent: 7.3.7600.16385 0x80072efe D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Unmanaged
2021-02-20  14:12:15:362     868    e64 Report  CWERReporter finishing event handling. (00000000)

答案1

新安装后出现错误代码 0x80072EFE,因为 Windows 更新客户端不是最新的。

您可以从以下页面下载并安装最新版本:

将 Windows 更新代理更新至最新版本 - Windows 客户端 | Microsoft Docs

但与其他人一样,我只能建议您切换到 Win 10。

答案2

Windows 7 已经彻底完蛋了。甚至连安全更新都不再有。

如果需要,您所能做的就是下载并安装 SP1。Microsoft 仍然有这个功能。

https://support.microsoft.com/en-us/windows/install-windows-7-service-pack-1-sp1-b3da2c0f-cdb6-0572-8596-bab972897f61

如果您的机器足够强大(旧版 Windows 7 机器可能不够强大),请将其升级到 Windows 7。据我所知仍然免费。

答案3

我在安装 Windows 7 Service Pack 1 后遇到了这个问题。经过一番研究,我发现,升级所需的两个更新导致了这个问题,如果你从 Microsoft Catalog 网站下载它们,你就可以开始以常规方式获取其余的更新。问题是你无法使用 IE 访问 Catalog 网站,所以你必须安装另一个浏览器。安装 FireFox 是最简单的方法,因为你也不能使用更现代的安装程序。

更新内容为 KB3020329 和 KB3125574

我制作了一个关于此的视频并将其发布在 Youtube 上。
https://youtu.be/9y4XeCNYnig

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