我家的互联网最近出现故障。
运行ping google.com似乎返回了有趣的结果：
equest timeout for icmp_seq 2028
Request timeout for icmp_seq 2029
Request timeout for icmp_seq 2030
Request timeout for icmp_seq 2031
Request timeout for icmp_seq 2032
64 bytes from 142.250.72.46: icmp_seq=2033 ttl=108 time=53.390 ms
64 bytes from 142.250.72.46: icmp_seq=2034 ttl=108 time=48.291 ms
64 bytes from 142.250.72.46: icmp_seq=2035 ttl=108 time=50.837 ms
64 bytes from 142.250.72.46: icmp_seq=2036 ttl=108 time=69.423 ms
64 bytes from 142.250.72.46: icmp_seq=2037 ttl=108 time=61.792 ms
64 bytes from 142.250.72.46: icmp_seq=2038 ttl=108 time=51.684 ms
64 bytes from 142.250.72.46: icmp_seq=2039 ttl=108 time=55.885 ms
64 bytes from 142.250.72.46: icmp_seq=2040 ttl=108 time=58.286 ms
64 bytes from 142.250.72.46: icmp_seq=2041 ttl=108 time=56.756 ms
64 bytes from 142.250.72.46: icmp_seq=2042 ttl=108 time=68.196 ms
64 bytes from 142.250.72.46: icmp_seq=2043 ttl=108 time=52.977 ms
64 bytes from 142.250.72.46: icmp_seq=2044 ttl=108 time=53.858 ms
64 bytes from 142.250.72.46: icmp_seq=2045 ttl=108 time=69.533 ms
64 bytes from 142.250.72.46: icmp_seq=2046 ttl=108 time=51.075 ms
64 bytes from 142.250.72.46: icmp_seq=2047 ttl=108 time=58.308 ms
64 bytes from 142.250.72.46: icmp_seq=2048 ttl=108 time=69.271 ms
64 bytes from 142.250.72.46: icmp_seq=2049 ttl=108 time=72.709 ms
64 bytes from 142.250.72.46: icmp_seq=2050 ttl=108 time=78.099 ms
64 bytes from 142.250.72.46: icmp_seq=2051 ttl=108 time=67.152 ms
64 bytes from 142.250.72.46: icmp_seq=2052 ttl=108 time=58.480 ms
64 bytes from 142.250.72.46: icmp_seq=2053 ttl=108 time=69.392 ms
64 bytes from 142.250.72.46: icmp_seq=2054 ttl=108 time=72.309 ms
64 bytes from 142.250.72.46: icmp_seq=2055 ttl=108 time=101.416 ms
Request timeout for icmp_seq 2056
Request timeout for icmp_seq 2057
Request timeout for icmp_seq 2058
Request timeout for icmp_seq 2059
Request timeout for icmp_seq 2060
Request timeout for icmp_seq 2061
Request timeout for icmp_seq 2062
Request timeout for icmp_seq 2063
Request timeout for icmp_seq 2064
Request timeout for icmp_seq 2065
Request timeout for icmp_seq 2066
Request timeout for icmp_seq 2067
Request timeout for icmp_seq 2068
运行traceroute google.com出现以下情况（第一个 ping 响应良好，第二个出现请求超时）：
MacBook-Pro$ traceroute google.com
traceroute to google.com (142.250.72.46), 64 hops max, 52 byte packets
1 192.168.195.1 (192.168.195.1) 2.623 ms 1.741 ms 2.892 ms
2 100.100.97.33 (100.100.97.33) 34.139 ms 15.495 ms 39.683 ms
3 136.175.96.40 (136.175.96.40) 87.983 ms 15.359 ms 88.080 ms
4 136.175.96.28 (136.175.96.28) 16.773 ms 15.865 ms 15.815 ms
5 136.175.96.14 (136.175.96.14) 16.291 ms 31.518 ms 23.569 ms
6 10ge7-18.core1.slc1.he.net (64.71.148.5) 23.881 ms 103.494 ms 80.173 ms
7 100ge9-1.core1.den1.he.net (72.52.92.41) 48.007 ms 32.146 ms 31.680 ms
8 206.51.46.95.any2ix.coresite.com (206.51.46.95) 56.002 ms
206.53.175.53 (206.53.175.53) 47.809 ms
google.any2.coresite.com (206.51.46.3) 51.853 ms
9 108.170.254.65 (108.170.254.65) 55.198 ms *
108.170.254.81 (108.170.254.81) 69.463 ms
10 172.253.75.177 (172.253.75.177) 47.651 ms 49.026 ms 56.450 ms
11 den16s08-in-f14.1e100.net (142.250.72.46) 47.506 ms 47.040 ms
108.170.252.203 (108.170.252.203) 87.779 ms
MacBook-Pro$ traceroute google.com
traceroute to google.com (142.250.72.46), 64 hops max, 52 byte packets
1 192.168.195.1 (192.168.195.1) 2.110 ms 1.734 ms 1.557 ms
2 * * *
3 * * *
4 136.175.96.28 (136.175.96.28) 20.364 ms 30.022 ms 24.279 ms
5 136.175.96.14 (136.175.96.14) 16.071 ms 38.877 ms 30.850 ms
6 10ge7-18.core1.slc1.he.net (64.71.148.5) 16.949 ms 44.295 ms 57.805 ms
7 100ge9-1.core1.den1.he.net (72.52.92.41) 93.159 ms 36.219 ms 46.582 ms
8 206.53.175.53 (206.53.175.53) 125.673 ms
206.51.46.95.any2ix.coresite.com (206.51.46.95) 127.034 ms
206.53.175.23 (206.53.175.23) 72.384 ms
9 108.170.254.81 (108.170.254.81) 77.559 ms 70.112 ms *
10 172.253.75.177 (172.253.75.177) 63.062 ms 63.508 ms
209.85.142.171 (209.85.142.171) 47.790 ms
11 den16s08-in-f14.1e100.net (142.250.72.46) 48.123 ms
108.170.252.201 (108.170.252.201) 63.219 ms
den16s08-in-f14.1e100.net (142.250.72.46) 48.544 ms
MacBook-Pro$
我不是网络工程师，我希望有人能帮助我了解我的路由器或 ISP 可能出了什么问题？