功能更新后 Windows 10 无法进入睡眠状态(powercfg 没有帮助)

功能更新后 Windows 10 无法进入睡眠状态(powercfg 没有帮助)

我担心,又有一个 Windows 不会休眠线程……

运行 Windows 10 v1909,一切正常。监视器关闭,然后计算机根据电源配置设置进入睡眠状态。所有设备驱动程序都是最新的(如果可用,则通过供应商提供,如果不可用,则通过 Microsoft 提供)。BIOS 是最新版本,尽管已经有好几年的历史了(主板制造商似乎不再愿意支持一年或一年以上的硬件)。

去年我尝试将功能更新至 v2004。 功能更新后,计算机立即不再关闭显示器或进入睡眠状态。 即使我在重启后立即将其留在登录屏幕上,它也不会进入睡眠状态。所以我确信这不是 Chrome 或其他常见的应用程序。

我尝试了老powercfg /requests方法来试图找出是什么让它保持清醒,结果全部返回“无”。

恢复到 v1909 并且睡眠恢复正常。

快进到去年年底,尝试了 v20H2,希望问题可能已经解决。没有。在 v1909 下几个月都睡得很好,但更新后电脑就不再睡了。

恢复到 v1909,一切又恢复正常。将计算机保持在 1909,安装所有必要的 Windows 更新以及新设备驱动程序。完全没有问题,显示器关机和睡眠都正常。

现在是 2021 年 5 月,新的功能更新已发布。我安装了 v21H1,但问题再次出现。显示器无法关机,计算机无法休眠。我再次检查powercfg /requests,所有条目都显示“无”。我已将显示器关机和休眠定时器缩短至 3 分钟,以减少某些偶尔出现的进程使计算机保持唤醒状态的可能性,但并没有什么不同。

按下键盘上的睡眠按钮可以正常工作,并且计算机保持睡眠状态(没有意外唤醒),并且唤醒工作正常。

此刻我不知所措。我能想到的唯一两条路是禁用 DM 中的所有非关键设备,如果失败,则执行全新安装。在开始这条路之前,我很想听听大家的其他建议。

谢谢!


迄今为止的诊断:

提醒一下,在安装功能更新之前,睡眠功能在 v1909 下运行良好,但在安装功能更新后立即停止工作(分别尝试从 1909 升级到 2004 或 20H2 或 21H1)。恢复到 1909 后,睡眠功能一切正常。

powercfg /requests- 所有条目均表示None

powercfg /systemsleepdiagnostics- 错误结果:“不存在睡眠跟踪文件。让机器进入睡眠状态几分钟,然后重试。”手动让计算机进入睡眠状态仍然会导致此错误”

在安全模式下重新启动系统。安全模式不允许更改睡眠设置,但有一个用于关闭显示器的计时器。关闭显示器的计时器设置为 5 分钟,但显示器从未关闭。(当然,系统也从未进入睡眠状态)

powercfg /a表示待机 (S3)、休眠和快速启动可用。它指出由于虚拟机管理程序,混合不可用。我以为在更新之前(在 v1909 中)可以使用混合睡眠,但如果不将系统恢复到以前的版本,我就无法确定。

powercfg -energy有一个可疑条目,内容是“由于已知与此计算机硬件不兼容,PCI Express 主动状态电源管理 (ASPM) 已被禁用。”我不记得在功能更新之前当计算机能够进入睡眠状态时是否出现过同样的问题。 这个老问题(Windows 7)似乎指向的可能是 USB 组件,尽管我的组件都没有变化。将拔掉所有电源,看看会发生什么。

powercfg /q输出:

Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced)
  GUID Alias: SCHEME_BALANCED
  Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
    GUID Alias: SUB_DISK
    Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard disk after)
      GUID Alias: DISKIDLE
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0xffffffff
      Possible Settings increment: 0x00000001
      Possible Settings units: Seconds
    Current AC Power Setting Index: 0x000004b0
    Current DC Power Setting Index: 0x00000258

  Subgroup GUID: 02f815b5-a5cf-4c84-bf20-649d1f75d3d8  (Internet Explorer)
    Power Setting GUID: 4c793e7d-a264-42e1-87d3-7a0d2f523ccd  (JavaScript Timer Frequency)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Maximum Power Savings
      Possible Setting Index: 001
      Possible Setting Friendly Name: Maximum Performance
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000000

  Subgroup GUID: 0d7dbae2-4294-402a-ba8e-26777e8488cd  (Desktop background settings)
    Power Setting GUID: 309dce9b-bef4-4119-9921-a851fb12f0f4  (Slide show)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Available
      Possible Setting Index: 001
      Possible Setting Friendly Name: Paused
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000001

  Subgroup GUID: 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1  (Wireless Adapter Settings)
    Power Setting GUID: 12bbebe6-58d6-4636-95bb-3217ef867c1a  (Power Saving Mode)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Maximum Performance
      Possible Setting Index: 001
      Possible Setting Friendly Name: Low Power Saving
      Possible Setting Index: 002
      Possible Setting Friendly Name: Medium Power Saving
      Possible Setting Index: 003
      Possible Setting Friendly Name: Maximum Power Saving
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000002

  Subgroup GUID: 238c9fa8-0aad-41ed-83f4-97be242c8f20  (Sleep)
    GUID Alias: SUB_SLEEP
    Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da  (Sleep after)
      GUID Alias: STANDBYIDLE
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0xffffffff
      Possible Settings increment: 0x00000001
      Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000708
    Current DC Power Setting Index: 0x00000384

    Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e  (Allow hybrid sleep)
      GUID Alias: HYBRIDSLEEP
      Possible Setting Index: 000
      Possible Setting Friendly Name: Off
      Possible Setting Index: 001
      Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: 9d7815a6-7ee4-497e-8888-515a05f02364  (Hibernate after)
      GUID Alias: HIBERNATEIDLE
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0xffffffff
      Possible Settings increment: 0x00000001
      Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: bd3b718a-0680-4d9d-8ab2-e1d2b4ac806d  (Allow wake timers)
      GUID Alias: RTCWAKE
      Possible Setting Index: 000
      Possible Setting Friendly Name: Disable
      Possible Setting Index: 001
      Possible Setting Friendly Name: Enable
      Possible Setting Index: 002
      Possible Setting Friendly Name: Important Wake Timers Only
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

  Subgroup GUID: 2a737441-1930-4402-8d77-b2bebba308a3  (USB settings)
    Power Setting GUID: 48e6b7a6-50f5-4782-a5d4-53bb8f07e226  (USB selective suspend setting)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Disabled
      Possible Setting Index: 001
      Possible Setting Friendly Name: Enabled
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

  Subgroup GUID: 4f971e89-eebd-4455-a8de-9e59040e7347  (Power buttons and lid)
    GUID Alias: SUB_BUTTONS
    Power Setting GUID: a7066653-8d6c-40a8-910e-a1f54b84c7e5  (Start menu power button)
      GUID Alias: UIBUTTON_ACTION
      Possible Setting Index: 000
      Possible Setting Friendly Name: Sleep
      Possible Setting Index: 001
      Possible Setting Friendly Name: Hibernate
      Possible Setting Index: 002
      Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

  Subgroup GUID: 501a4d13-42af-4429-9fd1-a8218c268e20  (PCI Express)
    GUID Alias: SUB_PCIEXPRESS
    Power Setting GUID: ee12f906-d277-404b-b6da-e5fa1a576df5  (Link State Power Management)
      GUID Alias: ASPM
      Possible Setting Index: 000
      Possible Setting Friendly Name: Off
      Possible Setting Index: 001
      Possible Setting Friendly Name: Moderate power savings
      Possible Setting Index: 002
      Possible Setting Friendly Name: Maximum power savings
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000002

  Subgroup GUID: 54533251-82be-4824-96c1-47b60b740d00  (Processor power management)
    GUID Alias: SUB_PROCESSOR
    Power Setting GUID: 893dee8e-2bef-41e0-89c6-b55d0929964c  (Minimum processor state)
      GUID Alias: PROCTHROTTLEMIN
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000005
    Current DC Power Setting Index: 0x00000005

    Power Setting GUID: 94d3a615-a899-4ac5-ae2b-e4d8f634367f  (System cooling policy)
      GUID Alias: SYSCOOLPOL
      Possible Setting Index: 000
      Possible Setting Friendly Name: Passive
      Possible Setting Index: 001
      Possible Setting Friendly Name: Active
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: bc5038f7-23e0-4960-96da-33abaf5935ec  (Maximum processor state)
      GUID Alias: PROCTHROTTLEMAX
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000064
    Current DC Power Setting Index: 0x00000064

  Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99  (Display)
    GUID Alias: SUB_VIDEO
    Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e  (Turn off display after)
      GUID Alias: VIDEOIDLE
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0xffffffff
      Possible Settings increment: 0x00000001
      Possible Settings units: Seconds
    Current AC Power Setting Index: 0x0000012c
    Current DC Power Setting Index: 0x0000012c

    Power Setting GUID: aded5e82-b909-4619-9949-f5d71dac0bcb  (Display brightness)
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000064
    Current DC Power Setting Index: 0x00000028

    Power Setting GUID: f1fbfde2-a960-4165-9f88-50667911ce96  (Dimmed display brightness)
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000032
    Current DC Power Setting Index: 0x00000032

    Power Setting GUID: fbd9aa66-9553-4097-ba44-ed6e9d65eab8  (Enable adaptive brightness)
      GUID Alias: ADAPTBRIGHT
      Possible Setting Index: 000
      Possible Setting Friendly Name: Off
      Possible Setting Index: 001
      Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

  Subgroup GUID: 9596fb26-9850-41fd-ac3e-f7c3c00afd4b  (Multimedia settings)
    Power Setting GUID: 03680956-93bc-4294-bba6-4e0f09bb717f  (When sharing media)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Allow the computer to sleep
      Possible Setting Index: 001
      Possible Setting Friendly Name: Prevent idling to sleep
      Possible Setting Index: 002
      Possible Setting Friendly Name: Allow the computer to enter Away Mode
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: 10778347-1370-4ee0-8bbd-33bdacaade49  (Video playback quality bias)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Video playback power-saving bias
      Possible Setting Index: 001
      Possible Setting Friendly Name: Video playback performance bias
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: 34c7b99f-9a6d-4b3c-8dc7-b6693b78cef4  (When playing video)
      Possible Setting Index: 000
      Possible Setting Friendly Name: Optimize video quality
      Possible Setting Index: 001
      Possible Setting Friendly Name: Balanced
      Possible Setting Index: 002
      Possible Setting Friendly Name: Optimize power savings
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000001

  Subgroup GUID: e73a048d-bf27-4f12-9731-8b2076e8891f  (Battery)
    GUID Alias: SUB_BATTERY
    Power Setting GUID: 5dbb7c9f-38e9-40d2-9749-4f8a0e9f640f  (Critical battery notification)
      GUID Alias: BATFLAGSCRIT
      Possible Setting Index: 000
      Possible Setting Friendly Name: Off
      Possible Setting Index: 001
      Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: 637ea02f-bbcb-4015-8e2c-a1c7b9c0b546  (Critical battery action)
      GUID Alias: BATACTIONCRIT
      Possible Setting Index: 000
      Possible Setting Friendly Name: Do nothing
      Possible Setting Index: 001
      Possible Setting Friendly Name: Sleep
      Possible Setting Index: 002
      Possible Setting Friendly Name: Hibernate
      Possible Setting Index: 003
      Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000002
    Current DC Power Setting Index: 0x00000002

    Power Setting GUID: 8183ba9a-e910-48da-8769-14ae6dc1170a  (Low battery level)
      GUID Alias: BATLEVELLOW
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x0000000a
    Current DC Power Setting Index: 0x0000000a

    Power Setting GUID: 9a66d8d7-4ff7-4ef9-b5a2-5a326ca2a469  (Critical battery level)
      GUID Alias: BATLEVELCRIT
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000005
    Current DC Power Setting Index: 0x00000005

    Power Setting GUID: bcded951-187b-4d05-bccc-f7e51960c258  (Low battery notification)
      GUID Alias: BATFLAGSLOW
      Possible Setting Index: 000
      Possible Setting Friendly Name: Off
      Possible Setting Index: 001
      Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: d8742dcb-3e6a-4b3c-b3fe-374623cdcf06  (Low battery action)
      GUID Alias: BATACTIONLOW
      Possible Setting Index: 000
      Possible Setting Friendly Name: Do nothing
      Possible Setting Index: 001
      Possible Setting Friendly Name: Sleep
      Possible Setting Index: 002
      Possible Setting Friendly Name: Hibernate
      Possible Setting Index: 003
      Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: f3c5027d-cd16-4930-aa6b-90db844a8f00  (Reserve battery level)
      Minimum Possible Setting: 0x00000000
      Maximum Possible Setting: 0x00000064
      Possible Settings increment: 0x00000001
      Possible Settings units: %
    Current AC Power Setting Index: 0x00000007
    Current DC Power Setting Index: 0x00000007

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