每次睡眠后我的 Windows 都会崩溃,有时会抛出CRITICAL_PROCESS_DIED
,有时MEMORY_MANAGEMENT
,有时UNEXPECTED_STORE_EXCEPTION
。我尝试使用chkdsk
、、sfc
MEMORYDIAGNOSTICS,但均未导致任何错误。我还在 Windows 更新中更新了 Windows 推荐的所有驱动程序(我在错误开始出现后进行了更新)
我尝试在安全模式下启动,但无法重现该问题,因为电脑在安全模式下无法进入睡眠状态。
经过一些调试后,我发现它与有关ntoskrnl.exe
。
以下是转储数据:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff82864f995080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000, The process object that initiated the termination.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 5624
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 24616
Key : Analysis.Init.CPU.mSec
Value: 406
Key : Analysis.Init.Elapsed.mSec
Value: 2832
Key : Analysis.Memory.CommitPeak.Mb
Value: 85
Key : CriticalProcessDied.ExceptionCode
Value: 4e004080
Key : CriticalProcessDied.Process
Value: services.exe
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 031122-56750-01.dmp
BUGCHECK_CODE: ef
BUGCHECK_P1: ffff82864f995080
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: services.exe
CRITICAL_PROCESS: services.exe
ERROR_CODE: (NTSTATUS) 0x4e004080 - <Unable to get error code text>
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
STACK_TEXT:
ffffeb08`83395838 fffff801`261086d2 : 00000000`000000ef ffff8286`4f995080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffeb08`83395840 fffff801`2600fceb : 00000000`00000000 fffff801`25afd8ad 00000000`00000002 fffff801`25afcec7 : nt!PspCatchCriticalBreak+0x10e
ffffeb08`833958e0 fffff801`25eb58b4 : ffff8286`00000000 00000000`00000000 ffff8286`4f995080 ffff8286`4f9954b8 : nt!PspTerminateAllThreads+0x15ab6f
ffffeb08`83395950 fffff801`25eb5bdc : ffff8286`4f995080 00000000`00000000 00000067`0e14f5fc 0000016c`29730000 : nt!PspTerminateProcess+0xe0
ffffeb08`83395990 fffff801`25c08fb5 : ffff8286`4f995080 ffff8286`4e004080 ffffeb08`83395a80 ffffeb08`83395a80 : nt!NtTerminateProcess+0x9c
ffffeb08`83395a00 00007ffb`d4f2d2f4 : 00007ffb`d4fa2c03 00007ffb`d4fd66f8 00000067`0e14f5c0 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000067`0e14cb28 00007ffb`d4fa2c03 : 00007ffb`d4fd66f8 00000067`0e14f5c0 00000000`00000000 00007ffb`d4e90000 : 0x00007ffb`d4f2d2f4
00000067`0e14cb30 00007ffb`d4fd66f8 : 00000067`0e14f5c0 00000000`00000000 00007ffb`d4e90000 00000000`00000004 : 0x00007ffb`d4fa2c03
00000067`0e14cb38 00000067`0e14f5c0 : 00000000`00000000 00007ffb`d4e90000 00000000`00000004 00007ffb`d4f352ed : 0x00007ffb`d4fd66f8
00000067`0e14cb40 00000000`00000000 : 00007ffb`d4e90000 00000000`00000004 00007ffb`d4f352ed 00007ffb`d4fd66f8 : 0x00000067`0e14f5c0
SYMBOL_NAME: nt!PspCatchCriticalBreak+10e
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.1586
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 10e
FAILURE_BUCKET_ID: 0xEF_services.exe_BUGCHECK_CRITICAL_PROCESS_4e004080_nt!PspCatchCriticalBreak
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {80488985-3d37-d26f-c5e9-d016e3866e8a}
Followup: MachineOwner
如果您需要更多详细信息,请告诉我。