系统错误 - 未知硬错误

系统错误 - 未知硬错误

在过去的两周里,我随机收到一个包含以下文本的弹出窗口:System Error : Unknown Hard Error。单击“确定”后,机器上的一切都继续正常运行(没有蓝屏、没有系统重启或任何其他情况)。一周前我还没有注意到它,但现在我已经收到两次了,我很担心是什么原因造成的。我最近没有更新 Windows。

有些答案认为这可能是硬盘故障造成的。我的电脑里有几个硬盘,但它们都运行正常(根据wmic diskdrive get statusRick click on Disk -> Properties -> Tools -> Error Checking -> Check),所以我认为我的所有硬盘都没有问题。

我进入 Windows 事件查看器,在与我接收弹出窗口相对应的 Windows 日志部分中的系统事件的 xml 视图中有此信息:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Popup" Guid="{47BFA2B7-BD54-4FAC-B70B-29021084CA8F}" /> 
  <EventID>26</EventID> 
  <Version>0</Version> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2023-01-21T23:11:44.493358200Z" /> 
  <EventRecordID>83652</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="136" ThreadID="1460" /> 
  <Channel>System</Channel> 
  <Computer>MY-PC-NAME</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="Caption">Commandline.exe - System Error</Data> 
  <Data Name="Message">Unknown Hard Error</Data> 
  </EventData>
  </Event>

进程 ID 136 对应于位于 的“客户端服务器运行时进程” C:\Windows\System32\csrss.exe。我的计算机上只有一个程序Commandline.exe,即 Cinema 4D 命令行渲染可执行文件,在我收到错误时它一直在运行。但是,在单击消息框上的“确定”后,C4D 渲染没有失败并继续运行,好像什么都没发生一样,所以我不确定它是否真的与此有关。

虽然我只记得到目前为止看到过两次这个弹出窗口,但我导出了 Windows 系统日志并搜索了“未知硬错误”,显然我过去也遇到过很多次:

Information     1/21/2023 5:11:44 PM    Application Popup       26      None    Application popup: Commandline.exe - System Error : Unknown Hard Error
Information     1/17/2023 7:46:11 PM    Application Popup       26      None    Application popup: Commandline.exe - System Error : Unknown Hard Error
Information     10/29/2022 4:23:47 PM   Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     10/28/2022 8:05:41 PM   Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     5/29/2022 12:56:43 PM   Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     2/3/2022 9:01:24 PM     Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     9/2/2021 7:30:48 PM     Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     9/2/2021 5:01:43 AM     Application Popup       26      None    Application popup: ShellExperienceHost.exe - System Error : Unknown Hard Error
Information     9/1/2021 7:03:41 AM     Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/30/2021 7:34:13 PM    Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/29/2021 3:46:37 AM    Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/29/2021 3:20:09 AM    Application Popup       26      None    Application popup: ShellExperienceHost.exe - System Error : Unknown Hard Error
Information     8/28/2021 12:46:12 PM   Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/9/2021 8:50:37 PM     Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/9/2021 10:25:11 AM    Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     8/6/2021 2:47:12 AM     Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     7/23/2021 8:00:45 AM    Application Popup       26      None    Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information     4/30/2021 7:40:03 PM    Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     4/30/2021 12:52:12 AM   Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information     4/30/2021 12:17:57 AM   Application Popup       26      None    Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error

如上所述,Cinema 4D 与 Commandline.exe 是相关的,但显然这也出现在其他几个程序中(ShellExperienceHost.exeSearchUI.exe)。

我真的不知道是什么原因造成的。有什么想法吗?

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