在过去的两周里,我随机收到一个包含以下文本的弹出窗口:System Error : Unknown Hard Error
。单击“确定”后,机器上的一切都继续正常运行(没有蓝屏、没有系统重启或任何其他情况)。一周前我还没有注意到它,但现在我已经收到两次了,我很担心是什么原因造成的。我最近没有更新 Windows。
有些答案认为这可能是硬盘故障造成的。我的电脑里有几个硬盘,但它们都运行正常(根据wmic diskdrive get status
和Rick click on Disk -> Properties -> Tools -> Error Checking -> Check
),所以我认为我的所有硬盘都没有问题。
我进入 Windows 事件查看器,在与我接收弹出窗口相对应的 Windows 日志部分中的系统事件的 xml 视图中有此信息:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Popup" Guid="{47BFA2B7-BD54-4FAC-B70B-29021084CA8F}" />
<EventID>26</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-01-21T23:11:44.493358200Z" />
<EventRecordID>83652</EventRecordID>
<Correlation />
<Execution ProcessID="136" ThreadID="1460" />
<Channel>System</Channel>
<Computer>MY-PC-NAME</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="Caption">Commandline.exe - System Error</Data>
<Data Name="Message">Unknown Hard Error</Data>
</EventData>
</Event>
进程 ID 136 对应于位于 的“客户端服务器运行时进程” C:\Windows\System32\csrss.exe
。我的计算机上只有一个程序Commandline.exe
,即 Cinema 4D 命令行渲染可执行文件,在我收到错误时它一直在运行。但是,在单击消息框上的“确定”后,C4D 渲染没有失败并继续运行,好像什么都没发生一样,所以我不确定它是否真的与此有关。
虽然我只记得到目前为止看到过两次这个弹出窗口,但我导出了 Windows 系统日志并搜索了“未知硬错误”,显然我过去也遇到过很多次:
Information 1/21/2023 5:11:44 PM Application Popup 26 None Application popup: Commandline.exe - System Error : Unknown Hard Error
Information 1/17/2023 7:46:11 PM Application Popup 26 None Application popup: Commandline.exe - System Error : Unknown Hard Error
Information 10/29/2022 4:23:47 PM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 10/28/2022 8:05:41 PM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 5/29/2022 12:56:43 PM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 2/3/2022 9:01:24 PM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 9/2/2021 7:30:48 PM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 9/2/2021 5:01:43 AM Application Popup 26 None Application popup: ShellExperienceHost.exe - System Error : Unknown Hard Error
Information 9/1/2021 7:03:41 AM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/30/2021 7:34:13 PM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/29/2021 3:46:37 AM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/29/2021 3:20:09 AM Application Popup 26 None Application popup: ShellExperienceHost.exe - System Error : Unknown Hard Error
Information 8/28/2021 12:46:12 PM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/9/2021 8:50:37 PM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/9/2021 10:25:11 AM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 8/6/2021 2:47:12 AM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 7/23/2021 8:00:45 AM Application Popup 26 None Application popup: SearchUI.exe - System Error : Unknown Hard Error
Information 4/30/2021 7:40:03 PM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 4/30/2021 12:52:12 AM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
Information 4/30/2021 12:17:57 AM Application Popup 26 None Application popup: CINEMA 4D.exe - System Error : Unknown Hard Error
如上所述,Cinema 4D 与 Commandline.exe 是相关的,但显然这也出现在其他几个程序中(ShellExperienceHost.exe
和SearchUI.exe
)。
我真的不知道是什么原因造成的。有什么想法吗?