在 Windows 10（现在是 11）中，我有一个排队等待 Windows Defender 的更新。
Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.399.1620.0) - Current Channel (Broad)
这个，或者至少是类似的，已经在队列中至少 2 年了，但总是无法安装。
Install error - 0x80070643
我尝试了所有方法让它工作。清除更新缓存、重置更新服务、禁用 Windows Defender、修复它并重置它。我甚至尝试手动删除其所有文件，包括安全启动等，但权限简直是一场噩梦，我无法删除文件。甚至只是我认为已损坏的“定义更新”。我还尝试禁用所有其他防病毒软件和 VPN，但问题依然存在。我还尝试安装“Windows Defender”，这是一个看似独立的防病毒软件版本，但它并没有影响 Windows 集成版本。
两年来，我一直在断断续续地寻找该错误消息和更新版本以修复此问题。我甚至更新到 Windows 11 以尝试修复它。我还没有尝试的唯一选项是完全格式化驱动器并重新安装 Windows。
我正在运行 Malwarebytes，所以我不怕感染病毒，但我知道 Defender 是一款优秀的安全软件，实际上我希望它能够并行运行。
是的，Windows Defender 实际上没有运行。它的文件已经 2 年没有更新了，而且 Windows UI 找不到正在运行的安全版本/引擎，显示上次更新时间为 2021 年 11 月 30 日。
有什么建议我可能还没有尝试过吗？
[编辑] 更新日志（由于字数限制，下载部分被截断）：
2023/11/01 15:11:19.9706104 30496 16588 Handler * START * Command Line Install Updates to install = 1
2023/11/01 15:11:19.9709878 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update progress, reboot status = unspecified
2023/11/01 15:11:19.9710286 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update progress and error 0
2023/11/01 15:11:20.0260858 30496 16588 Test AUTest.cab validation: Test keys are not allowed
2023/11/01 15:11:20.4743165 30496 16588 Handler Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2023/11/01 15:11:20.4744585 30496 16588 Handler * END * Command Line Install 0x0
2023/11/01 15:11:20.4745510 1784 8076 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : NotifyClient (8076)(0) called for update id a15498a7-8912-4029-a9f7-3eda39155c79.200, code = Update progress, percent complete = 33
2023/11/01 15:11:20.4745959 1784 30920 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback for inner update : E7E06682-ECBC-4633-A7A9-862D1CED3BAA.200, top-level update A15498A7-8912-4029-A9F7-3EDA39155C79.200, reboot required = unspecified, commit required = No, callback info length = 0
2023/11/01 15:11:20.4747118 1784 30920 DownloadManager CloseUpdateInstallDirectory invoked for Update ID = E7E06682-ECBC-4633-A7A9-862D1CED3BAA.200, serverID = 7971F918-A847-4430-9279-4A52D1EFE18D, Update installation result = 0x00000000.
2023/11/01 15:11:20.4747545 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update progress, reboot status = unspecified
2023/11/01 15:11:20.4747950 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update progress and error 0
2023/11/01 15:11:20.4751240 1784 30920 DownloadManager CloseUpdateInstallDirectory successful for Update ID = E7E06682-ECBC-4633-A7A9-862D1CED3BAA.200.
2023/11/01 15:11:20.4751334 1784 30920 DownloadManager Unlock the sandbox of update E7E06682-ECBC-4633-A7A9-862D1CED3BAA.200 (session data: (null))
2023/11/01 15:11:20.4756171 1784 30920 DownloadManager Preparing update for install, updateId = 60598B0A-28FF-4C3A-8245-4B8998917F27.200.
2023/11/01 15:11:20.4756491 1784 30920 DownloadManager Lock the sandbox of update 60598B0A-28FF-4C3A-8245-4B8998917F27.200 (session data: (null))
2023/11/01 15:11:20.4765103 1784 30920 Misc SusDeleteDirectoryW deleted directory=C:\WINDOWS\SoftwareDistribution\Download\Install
2023/11/01 15:11:20.4765116 1784 30920 DownloadManager Deleted install directory C:\WINDOWS\SoftwareDistribution\Download\Install
2023/11/01 15:11:20.6397579 1784 30920 Handler *FAILED* [800700DE] file = C:\__w\1\s\src\Client\wutrust\lib\cabverify.cpp, line = 34
2023/11/01 15:11:20.6397599 1784 30920 Handler *FAILED* [800700DE] file = C:\__w\1\s\src\Client\wutrust\lib\trust.cpp, line = 222
2023/11/01 15:11:20.8823232 1784 30920 DownloadManager ExtractUpdateFiles
2023/11/01 15:11:20.8823631 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Update 60598b0a-28ff-4c3a-8245-4b8998917f27.200, Top-level update a15498a7-8912-4029-a9f7-3eda39155c79.200 deployment data prepared successfully.
2023/11/01 15:11:20.8824425 30496 16588 Handler CUHCmdLineHandler::put_Priority called with dhPriority=2
2023/11/01 15:11:20.8825222 30496 16588 Handler * START * Command Line Install Updates to install = 1
2023/11/01 15:11:20.8828502 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update progress, reboot status = unspecified
2023/11/01 15:11:20.8828904 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update progress and error 0
2023/11/01 15:11:21.9191089 30496 16588 Handler Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2023/11/01 15:11:21.9192423 30496 16588 Handler * END * Command Line Install 0x0
2023/11/01 15:11:21.9193230 1784 30920 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback for inner update : 60598B0A-28FF-4C3A-8245-4B8998917F27.200, top-level update A15498A7-8912-4029-A9F7-3EDA39155C79.200, reboot required = unspecified, commit required = No, callback info length = 0
2023/11/01 15:11:21.9194329 1784 30920 DownloadManager CloseUpdateInstallDirectory invoked for Update ID = 60598B0A-28FF-4C3A-8245-4B8998917F27.200, serverID = 7971F918-A847-4430-9279-4A52D1EFE18D, Update installation result = 0x00000000.
2023/11/01 15:11:21.9198001 1784 30920 DownloadManager CloseUpdateInstallDirectory successful for Update ID = 60598B0A-28FF-4C3A-8245-4B8998917F27.200.
2023/11/01 15:11:21.9198077 1784 30920 DownloadManager Unlock the sandbox of update 60598B0A-28FF-4C3A-8245-4B8998917F27.200 (session data: (null))
2023/11/01 15:11:21.9199936 1784 30280 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : NotifyClient (30280)(0) called for update id a15498a7-8912-4029-a9f7-3eda39155c79.200, code = Update progress, percent complete = 66
2023/11/01 15:11:21.9202085 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update progress, reboot status = unspecified
2023/11/01 15:11:21.9202678 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update progress and error 0
2023/11/01 15:11:21.9203253 1784 30920 DownloadManager Preparing update for install, updateId = 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200.
2023/11/01 15:11:21.9203553 1784 30920 DownloadManager Lock the sandbox of update 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200 (session data: (null))
2023/11/01 15:11:21.9261399 1784 30920 Misc SusDeleteDirectoryW deleted directory=C:\WINDOWS\SoftwareDistribution\Download\Install
2023/11/01 15:11:21.9261412 1784 30920 DownloadManager Deleted install directory C:\WINDOWS\SoftwareDistribution\Download\Install
2023/11/01 15:11:21.9420537 1784 30920 Handler *FAILED* [800700DE] file = C:\__w\1\s\src\Client\wutrust\lib\cabverify.cpp, line = 34
2023/11/01 15:11:21.9420554 1784 30920 Handler *FAILED* [800700DE] file = C:\__w\1\s\src\Client\wutrust\lib\trust.cpp, line = 222
2023/11/01 15:11:21.9646248 1784 30920 DownloadManager ExtractUpdateFiles
2023/11/01 15:11:21.9646752 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Update 8cd4f80a-244f-4d9f-b99c-a9cf3e0b9a68.200, Top-level update a15498a7-8912-4029-a9f7-3eda39155c79.200 deployment data prepared successfully.
2023/11/01 15:11:21.9647600 30496 16588 Handler CUHCmdLineHandler::put_Priority called with dhPriority=2
2023/11/01 15:11:21.9648749 30496 16588 Handler * START * Command Line Install Updates to install = 1
2023/11/01 15:11:21.9652447 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update progress, reboot status = unspecified
2023/11/01 15:11:21.9652829 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update progress and error 0
2023/11/01 15:11:23.0309753 30496 16588 Handler Command line install completed. Return code = 0x80070714, Result = Failed, Reboot required = false
2023/11/01 15:11:23.0310846 1784 8976 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Update a15498a7-8912-4029-a9f7-3eda39155c79.200 failure delegate invoked.
2023/11/01 15:11:23.0311052 30496 16588 Handler * END * Command Line Install 0x8024200b
2023/11/01 15:11:23.0311781 30496 16588 Handler *FAILED* [8024200B] file = C:\__w\1\s\src\Client\Engine\handler\cmdline\lib\UHCmdLine.cpp, line = 1126
2023/11/01 15:11:23.0311792 30496 16588 Handler *FAILED* [8024200B] file = C:\__w\1\s\src\Client\Engine\handler\cmdline\lib\UHCmdLine.cpp, line = 1090
2023/11/01 15:11:23.0311879 1784 2544 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : NotifyClient (2544)(0) called for update id a15498a7-8912-4029-a9f7-3eda39155c79.200, code = Update failed, percent complete = 100
2023/11/01 15:11:23.0312499 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called for update id A15498A7-8912-4029-A9F7-3EDA39155C79.200, code = Update failed, percent complete = 100
2023/11/01 15:11:23.0313027 1784 30920 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback for inner update : 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200, top-level update A15498A7-8912-4029-A9F7-3EDA39155C79.200, reboot required = unspecified, commit required = No, callback info length = 0
2023/11/01 15:11:23.0313116 17080 30904 ComApi Deployment callback complete for UpdateID = a15498a7-8912-4029-a9f7-3eda39155c79, callback code = 8, CallbackInfo cookie length = 0
2023/11/01 15:11:23.0314103 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Update failed, reboot status = unspecified
2023/11/01 15:11:23.0314457 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Update failed and error 0
2023/11/01 15:11:23.0314604 1784 30920 DownloadManager CloseUpdateInstallDirectory invoked for Update ID = 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200, serverID = 7971F918-A847-4430-9279-4A52D1EFE18D, Update installation result = 0x80070643.
2023/11/01 15:11:23.0315686 1784 30920 DownloadManager CloseUpdateInstallDirectory successful for Update ID = 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200.
2023/11/01 15:11:23.0315803 1784 30920 DownloadManager Unlock the sandbox of update 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200 (session data: (null))
2023/11/01 15:11:23.0318085 1784 30920 Deployment *FAILED* [80070643] Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Installing for Top level update id a15498a7-8912-4029-a9f7-3eda39155c79.200, bundled update id 8cd4f80a-244f-4d9f-b99c-a9cf3e0b9a68.200 [CUpdateDeploymentJob::DeploySingleUpdateInternal:3158]
2023/11/01 15:11:23.0318110 1784 30920 Deployment *FAILED* [8024200B] Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Installing for Top level update id a15498a7-8912-4029-a9f7-3eda39155c79.200, bundled update id 8cd4f80a-244f-4d9f-b99c-a9cf3e0b9a68.200 [CUpdateDeploymentJob::DeploySingleUpdateInternal:3177]
2023/11/01 15:11:23.0318147 1784 30920 Deployment *FAILED* [8024200B] file = C:\__w\1\s\src\Client\UpdateDeployment\Lib\UpdateDeploymentJob.cpp, line = 3179
2023/11/01 15:11:23.0318251 1784 30920 Deployment Mutex will be closed. index = 0, HANDLE = 00000000000005FC
2023/11/01 15:11:23.0318309 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Method failed for update a15498a7-8912-4029-a9f7-3eda39155c79.200, hrDeploy = 0x8024200b
2023/11/01 15:11:23.0318321 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Update a15498a7-8912-4029-a9f7-3eda39155c79.200 failure delegate invoked.
2023/11/01 15:11:23.0352128 1784 30920 Agent AddEventGroup: Adding non-pending event for update id E7E06682-ECBC-4633-A7A9-862D1CED3BAA.200
2023/11/01 15:11:23.0352172 1784 30920 Agent AddEventGroup: Adding non-pending event for update id 60598B0A-28FF-4C3A-8245-4B8998917F27.200
2023/11/01 15:11:23.0352220 1784 30920 Agent AddEventGroup: Adding non-pending event for update id 8CD4F80A-244F-4D9F-B99C-A9CF3E0B9A68.200
2023/11/01 15:11:23.0352260 1784 30920 Agent AddEventGroup: Adding non-pending event for update id A15498A7-8912-4029-A9F7-3EDA39155C79.200
2023/11/01 15:11:23.0356100 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Job complete delegate invoked.
2023/11/01 15:11:23.0356131 1784 30920 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : Ending deployment for updates, CallerId = MoUpdateOrchestrator, Exit code = 0x00000000
2023/11/01 15:11:23.0356796 1784 25700 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : NotifyClient (25700)(0) called with Deployment callback code = Job complete, reboot status = no reboot
2023/11/01 15:11:23.0357251 1784 25224 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : WaitForEnd invoked for deployment job. Beginning the wait now!
2023/11/01 15:11:23.0357343 1784 25224 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : WaitForEnd for deployment job completed. Job state = Complete
2023/11/01 15:11:23.0357368 1784 25224 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : CallbackWorker returning successfully.
2023/11/01 15:11:23.0358367 1784 28144 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : WaitForEnd invoked for deployment job. Beginning the wait now!
2023/11/01 15:11:23.0358417 1784 28144 Deployment Deployment job Id F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 : WaitForEnd for deployment job completed. Job state = Complete
2023/11/01 15:11:23.0358462 1784 28144 Agent WU client deploy call id 25DBCADA-1E32-414D-B8EC-6499F28B4C69 final update deployment job F8C4ECAF-33D3-412C-BD43-F78EFA8D9857 result = 0x00000000.
2023/11/01 15:11:23.0358480 1784 28144 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Call complete delegate invoked.
2023/11/01 15:11:23.0358687 1784 28144 Agent * END * execution of Deploy call id = 25DBCADA-1E32-414D-B8EC-6499F28B4C69, CallerId = MoUpdateOrchestrator
2023/11/01 15:11:23.0358877 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : NotifyClient (26396)(0) called with Deployment callback code = Call complete, reboot status = unspecified
2023/11/01 15:11:23.0359207 17080 30980 ComApi Install ClientId = MoUpdateOrchestrator
2023/11/01 15:11:23.0359224 17080 30980 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2023/11/01 15:11:23.0359595 17080 30980 ComApi Reboot required = False
2023/11/01 15:11:23.0359603 17080 30980 ComApi Call error code = 0x80240022
2023/11/01 15:11:23.0359610 17080 30980 ComApi * END * Install ClientId = MoUpdateOrchestrator
2023/11/01 15:11:23.0359760 1784 26396 Agent Deploy call 25DBCADA-1E32-414D-B8EC-6499F28B4C69 : Callback to client with code Call complete and error 0
2023/11/01 15:11:23.0360168 17080 26540 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2023/11/01 15:11:23.0360815 17080 26540 ComApi * END * All federated installs have completed. ClientId = MoUpdateOrchestrator (cV = wpLfR4FgoUuQ8/zQ.4.1), hr = 0x00000000