缓存层次结构错误导致快速随机重启,使工作站无法使用

缓存层次结构错误导致快速随机重启,使工作站无法使用

在过去的几个月里,我的 Windows 11 机器一直在随机重启。我会玩游戏或启动 Hyper-V 虚拟机,然后突然间,我的显示器变黑,我看到了重启序列。这种情况有时每周左右发生一次,当然是完全随机的,我会忽略它,以为这可能只是一次随机的电源故障。

然而,最近几周,我的电脑随机重启的频率越来越高,有时每天都会这样,这确实导致我的电脑无法使用。事实上,情况已经变得非常糟糕,在本文发布时,它每隔几分钟左右就会崩溃并重新启动,而且我很难诊断错误,因为即使当我导航到事件查看器时,我也几乎没有时间在它崩溃之前找到错误。然而,我在查看事件查看器时确实设法获得了一些有关罪魁祸首的信息。请看下面,WHEA 记录了该事件,并说

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

The details view of this entry contains further information.

我单击“更多详细信息”,得到一个 XML 数据树,但我不知道如何解释它:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /> 
  <EventID>18</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2023-11-28T15:19:07.3980418Z" /> 
  <EventRecordID>15617</EventRecordID> 
  <Correlation ActivityID="{4aae74a7-1c24-46bf-9c40-40ba752c5291}" /> 
  <Execution ProcessID="4864" ThreadID="5368" /> 
  <Channel>System</Channel> 
  <Computer>VJZ-WORKSTATION</Computer> 
  <Security UserID="S-1-5-19" /> 
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data> 
  <Data Name="ApicId">0</Data> 
  <Data Name="MCABank">22</Data> 
  <Data Name="MciStat">0xbaa000000002010b</Data> 
  <Data Name="MciAddr">0x0</Data> 
  <Data Name="MciMisc">0xd0130fff00000000</Data> 
  <Data Name="ErrorType">9</Data> 
  <Data Name="TransactionType">2</Data> 
  <Data Name="Participation">256</Data> 
  <Data Name="RequestType">0</Data> 
  <Data Name="MemorIO">256</Data> 
  <Data Name="MemHierarchyLvl">3</Data> 
  <Data Name="Timeout">256</Data> 
  <Data Name="OperationType">256</Data> 
  <Data Name="Channel">256</Data> 
  <Data Name="Length">1163</Data> 
  <Data Name="RawData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ata> 
  </EventData>
  </Event>

我完全不知道如何读取它,也没有资源购买新组件并尝试测试每个组件。也许有人可以解码 XML 数据并告诉我到底哪里出了问题。作为参考,我在这台机器上有以下规格

CPU: AMD Ryzen 7 5800X
RAM: 32 GB DDR4
GPU: GTX 1650 SUPER
SSD: 1 TB Samsung

我应该注意,在 BIOS 中我启用了自动超频和精度提升超速。我没有进行任何手动超频,因为我担心会完全破坏系统。尽管 AMD 表示自动超频是安全的,但我的主要怀疑还是这两个设置。不过,我可能完全错了,因为我不知道如何阅读 WHEA 错误日志。请帮忙,因为它让我的机器无法使用!

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