互联网上已经充斥着戴尔 WD19TB 坞站问题...但我没有找到全新安装和全新坞站随机崩溃的答案。
最新的 Ubuntu 21、使用 USB-C 的扩展坞 Thunderbolt WD19TB 和 Latitude 7410 都无法正常工作(多屏幕、以太网等)。扩展坞已获得授权,并且能量/充电是唯一可以正常工作的。
即使是冷/热插拔,我也有以下信息:
➜ boltctl
○ Dell WD19TB Thunderbolt Dock
├─ type: peripheral
├─ name: WD19TB Thunderbolt Dock
├─ vendor: Dell
├─ uuid: 0074c1e4-aad2-d400-ffff-ffffffffffff
├─ generation: Thunderbolt 3
├─ status: disconnected
├─ authorized: mar. 04 mai 2021 06:55:21
├─ connected: mar. 04 mai 2021 06:55:21
└─ stored: lun. 26 avril 2021 06:47:49
├─ policy: iommu
└─ key: no
➜ fwupdmgr get-devices
Latitude 7410
│
├─PC SN730 NVMe WDC 1024GB:
│ Device ID: 6cc1c2d37a98d92020a9c80f9cc15d88a0656184
│ Summary: NVM Express Solid State Drive
│ Current version: 11150012
│ Vendor: Sandisk Corp (NVME:0x15B7)
│ GUIDs: 10215a6e-5eb4-5fe4-a3d0-1ff4b3295840
│ e3a1928f-2cb0-4b92-8526-9368d8c0c2d1
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─System Firmware:
│ │ Device ID: baccc6ce3addfafe7012c24cd5f60f2f9d41c832
│ │ Current version: 1.5.2
│ │ Minimum Version: 1.5.2
│ │ Vendor: Dell Inc. (DMI:Dell Inc.)
│ │ GUIDs: ae3bd037-2f4a-414c-9f1c-493a454171da
│ │ 230c8b18-8d9b-53ec-838b-6cfc0383493a
│ │ 6edb33d7-4632-503c-a9f1-f057af06d598
│ │ Device Flags: • Internal device
│ │ • Updatable
│ │ • System requires external power source
│ │ • Supported on remote server
│ │ • Needs a reboot after installation
│ │ • Cryptographic hash verification is available
│ │ • Device is usable for the duration of the update
│ │
│ └─UEFI dbx:
│ Device ID: 362301da643102b9e38477387e2193e57abaa590
│ Summary: UEFI Revocation Database
│ Current version: 238
│ Minimum Version: 238
│ Vendor: UEFI:Linux Foundation
│ Install Duration: 1 second
│ GUIDs: 00fe3755-a4d8-5ef7-ba5f-47979fbb3423
│ 4a6cd2cb-8741-5257-9d1f-89a275dacca7
│ c6682ade-b5ec-57c4-b687-676351208742
│ f8ba2887-9411-5c36-9cee-88995bb39731
│ Device Flags: • Internal device
│ • Updatable
│ • Needs a reboot after installation
│
├─UEFI Device Firmware:
│ Device ID: df945476b677e7a2dab827b25b9807ed655fc132
│ Current version: 222
│ Minimum Version: 222
│ Vendor: DMI:Dell Inc.
│ GUIDs: ffd6eef5-4372-4adc-8eeb-3dc0b7338375
│ fbfd77fb-abcd-56bc-bb4b-27bcd6c22fb4
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: 5b1ec19a3f6b7f8du4e7dec250ecbf3ea1be366e
│ Current version: 286588946
│ Minimum Version: 286588946
│ Vendor: DMI:Dell Inc.
│ GUIDs: e3a1928f-2cb0-4b92-8526-9368d8c0c2d1
│ 1dc76a3d-4347-5a73-91f2-9fe9fd30e334
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
└─USB2.0 Hub:
Device ID: b0a78eb71f4eeea7dfxfb114522556ba8ce22074
Summary: USB 2.x Hub
Current version: 30.3
Vendor: VIA Labs, Inc. (USB:0x2109)
Install Duration: 15 seconds
GUIDs: 1cea77d9-5efe-5499-9d65-228a3cf7160b
20054c2d-afa4-5f73-ade0-18dbd6f09fa5
ae960a48-da94-5862-94b0-f38f69e4f74d
e5211a7f-db4d-5122-8bc3-5ccba6b7f45a
2546d7af-3b17-5174-8ff5-e92f441a926f
b0a54e37-45da-53f3-98c6-4b33a105d30e
Device Flags: • Updatable
• Cryptographic hash verification is available
• Device stages updates
• Device can recover flash failures
基本信息 :
➜ uname -ra
Linux IRED-15-19C0 5.11.0-16-generic #17-Ubuntu SMP Wed Apr 14 20:12:43 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
在启动过程中我遇到这个错误:
xhci_hcd 0000:3a:00.0: xHCI host controller not responding, assume dead
xhci_hcd 0000:37:00.0: HC died; cleaning up
pcieport 0000:39:04.0: can't change power state from D3cold to D0 (config space inaccessible)
即使双屏在启动时工作(行星对齐),几分钟后经常会观察到 TB 随机断开连接导致崩溃。
我的命令行:
cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=7
更新 :
我尝试这样做,不起作用:
答案1
我建议你不要使用任何非 LTS 的 Ubuntu,比如你正在使用的 21.04,因为非 LTS Ubuntu 实际上是 Beta 版本(因此存在错误),即使他们不承认这一点。
这意味着您应该安装最新的 Ubuntu LTS 才能拥有稳定的系统,即 20.04.2:https://releases.ubuntu.com/20.04.2.0/ubuntu-20.04.2.0-desktop-amd64.iso
如果您希望支持最新的硬件,则需要 20.04 的 Hardware Enablement Stack,只需安装该linux-generic-hwe-20.04
软件包即可获得该堆栈。
另外,如果您不想以后出现问题,切勿将 LTS Ubuntu 更新为非 LTS Ubuntu。下一个 LTS 是 22.04。
完成此操作后,您可能还需要更新 BIOS,因为它已经修复了您所拥有的同一扩展坞的一些问题: https://www.dell.com/community/Precision-Mobile-Workstations/Dell-WD19TB-Dock-Dell-Precision-Mobile-5540-Ubuntu-Linux-18-04/td-p/7375301
您可以使用经典方式(USB 密钥 + BIOS 文件刷新)或使用lsb-release
命令来执行此操作。