我有一台惠普 HP LaserJet Professional M1132 MFP,几周前我切换到 Linux Mint,现在我的打印机无法工作。
当我插入打印机时,它会被识别,并且我可以很好地对作业进行排队,它会进行渲染,但它只是不打印,它会显示一条通用错误消息,并且作业就卡在那里。我尝试了 Linux Mint 提供的故障排除,结果如下:
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f78669da110>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7f78669da410>):
{'local_server_exporting_printers': False}
Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f78669d9a50>):
{'cups_dest': <cups.Dest HP-LaserJet-Professional-M1132-MFP (default)>,
'cups_instance': None,
'cups_queue': 'HP-LaserJet-Professional-M1132-MFP',
'cups_queue_listed': True}
Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f78669dace0>):
{'cups_device_uri_scheme': 'hp',
'cups_printer_dict': {'device-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH411MTPR1a',
'printer-info': 'Hewlett-Packard HP LaserJet '
'Professional M1132 MFP',
'printer-is-shared': True,
'printer-location': 'Transistor',
'printer-make-and-model': 'HP LaserJet Professional '
'm1132 MFP, hpcups 3.21.12, '
'requires proprietary plugin',
'printer-state': 3,
'printer-state-message': 'ready to print',
'printer-state-reasons': ['none'],
'printer-type': 167948,
'printer-uri-supported': 'ipp://localhost/printers/HP-LaserJet-Professional-M1132-MFP'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. '
'3.21.12)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-18 HP Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute '
'it',
'under certain conditions. See COPYING file for more '
'details.',
'',
'',
'\x1b[01mHP Linux Imaging and Printing System (ver. '
'3.21.12)\x1b[0m',
'\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'',
'Copyright (c) 2001-18 HP Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute '
'it',
'under certain conditions. See COPYING file for more '
'details.',
'',
'',
'\x1b[01mhp:/usb
这只是其中的一部分,由于字符限制,我不得不将其剪掉,您可以在这里找到完整的内容:https://pastebin.com/u7bK0Sab。
我尝试查看我的驱动程序是否已更新,我发现它应该是:我运行了命令dpkg -l hplip
,这是输出
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-===============-============-============================================
ii hplip 3.21.12+dfsg0-1 amd64 HP Linux Printing and Imaging System (HPLIP)
让我知道我应该做什么或者我是否应该提供更多信息。谢谢你!