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\caption{Results - Process Innovation}
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Author & Year & Result \\ [0.5ex]
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Calantone et al.\cite{calantone1988strategies} & 1998 & "Process innovation aims to reduce costs in production of the firm's products and services" \\
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Papinniemi\cite{papinniemi1999creating} & 1999 & "The essence of process innovation is creation of value-added in business and manufacturing processes; "customer benefit" through process innovation." \\
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Boer et al.\cite{boer2001innovation} & 2001 & "Emphasis is on problem solving, iterative problem-solving process which does not stop upon implementation, innovation process characteristics (uncertainty, complexity, diversity and interdependence)" \\
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Francis et al.\cite{francis2005targeting} & 2005 & "Not all process innovations are within firms, process innovation is also possible at the level of the value stream or supply chain."\\
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Crespi et al.\cite{crespi2008demand} & 2008 & "Within industries characterized by process innovation, strategies searching for flexibility and labour cost reduction emerge as key factors for productivity growth." \\
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Romero et al.\cite{romero2012self} & 2012 & "Personal motivations among workforce seem to matter significantly for process innovation."\\
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Ganter et al.\cite{ganter2013persistence} & 2013 & "The persistence of innovation describes the influence of past innovation activities on current and future innovation behavior and success. There is no true persistence for process innovation new to the market." \\
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Liao et al.\cite{liao2015effects} & 2015 & "Innovation capabilities and innovation assets can help firms obtain a better performance in the earlier stage of innovation life cycle, but these drivers become relatively weaker in the mature stage."\\
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Brem et al.\cite{brem2016innovation} & 2016 & "We define process innovation as the cumulative improvements to the entire(production) process ,which is applied to create a product or service." \\
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Brem et al.\cite{brem2016innovation} & 2016 & "We define process innovation as the cumulative improvements to the entire(production) process ,which is applied to create a product or service." \\
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Fabiae et al.\cite{fabiae2016implementation} & 2016 & "Process innovation can also include new ways of providing services, for example, a great number of services has been computerized." \\
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Tuan et al.\cite{tuan2016effects} & 2016 & "Process innovation generates a positive impact on innovative-, production-, market- and finance performance." \\
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Antunes et al.\cite{antunes2017relationship} & 2017 & "Process innovation is essential when organizations want to increase productivity and quality of their products, placing innovation processes entirely in line with the TQM objectives." \\
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Jaumandreu et al.\cite{jaumandreu2017disentangling} & 2017 & "Mixture of different types of innovation (e.g. process and product innovation) is likely to mix their effects in unpredictable ways." \\
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Jespersen et al.\cite{jespersen2018analysis} & 2018 & "Process innovation is defined as the introduction of new or improved methods into an organization’s production processes, service operations, or distribution models." \\
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Olivia et al.\cite{oliva2019innovation} & 2019 & "Process innovations are stimulated mainly to overcome the challenges in transforming laboratory production on an industrial scale production." \\
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Guo et al.\cite{guo2019disentangling} & 2019 & "Process innovation is defined as new elements or processes introduced into an organization’s production or service operations." \\
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