昨天，我在安装了 Unicenter Software Delivery 4 的 Windows Server 2003 上安装了 Windows Server 2003 Service Pack 2。安装之前，我禁用了服务器上的所有 CA 服务（Brightstor、SDO、RCO、TNG）和 MS SQL 2000 服务。
安装 SP2 后，我再次启用了服务，但 Unicenter 服务无法再连接到 MS SQL 2000 数据库。数据库本身已启动并运行，我可以使用企业管理器连接到它。
Adbcc 检查数据库没有在 Unicenter 数据库上返回任何错误。
Unicenter 服务在启动期间抛出以下错误消息：
IM[1] 27/05 10:38:31,272 Installation Manager in init phase
IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed.
IM[1] 27/05 10:38:31,694 sqls error details:
IM[1] 27/05 10:38:31,694 (null)
IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744.
IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596.
IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed.
IM[1] 27/05 10:38:32,069 sqls error details:
IM[1] 27/05 10:38:32,069 (null)
IM[1] 27/05 10:38:32,069 returned 0.
IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened.
Error cause is found in the ASM Event Log. Restart Task Manager.
IM[1] 27/05 10:38:32,084 Failed to open database.
IM[1] 27/05 10:38:32,084 Installation Manager ends>
如果我使用以下方法检查 Unicenter 配置chkmib_l该工具抛出一个异常并创建一个小型转储文件。
An Exception Occurred:
Time:
27/05 09:49:38,928
Reason:
ChkMIB_l.exe caused an UNKNOWN_EXCEPTION in module kernel32.dll at 7C82001B:77E4BEE7
Registers:
EAX=0012F908 EBX=00000000 ECX=00000000 EDX=02410004 ESI=0012F998
EDI=0012F998 EBP=0012F958 ESP=0012F904 EIP=77E4BEE7 FLG=00000206
CS =7C82001B DS =B90023 SS =120023
ES =120023 FS =7C82003B GS =3F0000
Call Stack:
7C82001B:77E4BEE7 (0xE06D7363 0x00000001 0x00000003 0x0012F98C) kernel32.dll
7C82001B:77BB3259 (0x0012F9B8 0x2B017C50 0x2B024404 0x00B68C98) MSVCRT.dll
7C82001B:2B010C42 (0x00020003 0x010C00FE 0x003F0190 0x00B69050) PS.dll
<< SOFTWARE DELIVERY INSTANCE INFO >>
TRIGGER 0(1) instances:
JCE 0(1) instances:
TM 0(1) instances:
IM 0(1) instances:
DM 0(1) instances:
DPU 0(71) instances:
NATF 0(1) instances:
MIBCONV 0(0) instances:
API 0(4) instances:
DTSFT 0(0) instances:
TNGPOP 0(0) instances:
DGATE 0(0) instances:
<< FLUSHING MEMORY TRACES >>
<< STOP FLUSHING MEMORY TRACES >>
我将 SDO 服务的配置和系统配置与另一台安装了 Windows Server 2003 SP2 且 SDO 正在运行的服务器进行了比较。
配置相同，使用相同的驱动程序和软件版本。
您知道是什么原因导致连接问题吗？我应该卸载 unicenter 服务并在服务器上进行全新安装，还是应该删除 Windows Server 2003 SP2？
我不想删除 SP2，因为它是 WSUS3 SP2 的要求，而且我真的不想知道在这么旧的系统中有多少可能的漏洞 ;-)
非常感谢，祝您有愉快的一天。
下面您可以找到有关该系统和 SDO 服务的更多详细信息。
psinfo 输出（系统信息）
System information for \\CZZAAS1003:
Uptime: 0 days 14 hours 38 minutes 50 seconds
Kernel version: Microsoft Windows Server 2003, Multiprocessor Free
Product type: Standard Edition
Product version: 5.2
Service pack: 2
Kernel build number: 3790
Install date: 23.9.2004, 11:16:11s
IE version: 6.0000
System root: C:\WINDOWS
Processors: 2
Processor speed: 2.3 GHz
Processor type: Intel(R) Xeon(TM) CPU
Physical memory: 1024 MB
Video driver: RAGE XL PCI Family (Microsoft Corporation)
sdver 输出（Unicenter 软件交付版本）
Unicenter Software Delivery 4.0 SP1 I2 ENU [2901]
Copyright 2004 Computer Associates International, Incorporated
ms sql 2000版本和odbc驱动程序版本
MS SQL 2000 Server Standard Edition
Product Version: 8.00.760 (SP3)
ODBC Driver: SQL Server - Version 2000.86.3959.00
完整的 Unicenter Software 交付服务日志文件
TRIGGER[1] 27/05 10:38:28,366 SD Trigger Agent has started
NATF[1] 27/05 10:38:28,928 Initiation phase finished
IM[1] 27/05 10:38:31,272 Installation Manager in init phase
IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed.
IM[1] 27/05 10:38:31,694 sqls error details:
IM[1] 27/05 10:38:31,694 (null)
IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744.
IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596.
IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed.
IM[1] 27/05 10:38:32,069 sqls error details:
IM[1] 27/05 10:38:32,069 (null)
IM[1] 27/05 10:38:32,069 returned 0.
IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened.
Error cause is found in the ASM Event Log. Restart Task Manager.
IM[1] 27/05 10:38:32,084 Failed to open database.
IM[1] 27/05 10:38:32,084 Installation Manager ends
TM[1] 27/05 10:38:32,116 Task Manager in init phase
TM[1] 27/05 10:38:32,334 Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed.
TM[1] 27/05 10:38:32,334 sqls error details:
TM[1] 27/05 10:38:32,334 (null)
TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744.
TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596.
TM[1] 27/05 10:38:32,381 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed.
TM[1] 27/05 10:38:32,381 sqls error details:
TM[1] 27/05 10:38:32,381 (null)
TM[1] 27/05 10:38:32,381 returned 0.
TM[1] 27/05 10:38:32,381 Persistent Storage could not be opened.
Error cause is found in the ASM Event Log. Restart Task Manager.
TM[1] 27/05 10:38:32,381 Failed to open database.
TM[1] 27/05 10:38:32,381 Task Manager ends
DM[1] 27/05 10:38:33,272 Dialogue Manager is now active
API[1] 27/05 10:38:34,397 API Server Process in init phase
API[1] 27/05 10:38:34,397 API - SDNLS_Init
API[1] 27/05 10:38:34,397 API - connectEM
API[1] 27/05 10:38:34,412 API - apiServ.init
DM[1] 27/05 10:38:34,678 **AND** 1 Agents triggered
API[1] 27/05 10:38:34,709 Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed.
API[1] 27/05 10:38:34,709 sqls error details:
API[1] 27/05 10:38:34,709 (null)
API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744.
API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError C@:MainAPIL\APISERVL.CXX:246.
API[1] 27/05 10:38:34,756 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed.
API[1] 27/05 10:38:34,756 sqls error details:
API[1] 27/05 10:38:34,756 (null)
API[1] 27/05 10:38:34,756 returned 0.
API[1] 27/05 10:38:34,756 Open of the database failed.
API[1] 27/05 10:38:34,756 API - apiServ.init complete
API[1] 27/05 10:38:34,756 API - start_APIServer
DM[1] 27/05 10:38:34,803 CZZAAR1037
DPU[1:CZZAAR1037] 27/05 10:38:35,772 DPU in init phase
DPU[1:CZZAAR1037] 27/05 10:38:36,100 >> GetManagerData
DPU[1:CZZAAR1037] 27/05 10:38:36,287 >> SetCompInfo
DPU[1:CZZAAR1037] 27/05 10:38:36,334 >> GetContainerList
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1
DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a
DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b724
DPU[1:CZZAAR1037] 27/05 10:38:36,381 getJobState 3 from 5b724
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af
DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af
DPU[1:CZZAAR1037] 27/05 10:38:36,522 >> SetCompAttr
DPU[1:CZZAAR1037] 27/05 10:38:36,569 >> SetDetected
DPU[1:CZZAAR1037] 27/05 10:38:36,584 disconnect
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6ad
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6b7
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6c1
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6cb
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6f9
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b71a
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b724
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b72e
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b738
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b742
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b74c
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b756
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b78a
DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b7af
DPU[1:CZZAAR1037] 27/05 10:38:36,584 DPU ends
DM[1] 27/05 10:38:38,006 **AND** 0 Agents triggered
JCE[1] 27/05 10:38:38,053 JCE starts
DM[1] 27/05 10:38:38,287 CZZAAS1003
DPU[2:CZZAAS1003] 27/05 10:38:38,412 DPU in init phase
DPU[2:CZZAAS1003] 27/05 10:38:38,647 >> GetManagerData
DPU[2:CZZAAS1003] 27/05 10:38:38,756 >> SetCompInfo
DPU[2:CZZAAS1003] 27/05 10:38:38,787 >> GetContainerList
DM[1] 27/05 10:38:38,850 **AND** 1 Agents triggered
DM[1] 27/05 10:38:38,928 CZZAAR1124
DPU[3:CZZAAR1124] 27/05 10:38:39,053 DPU in init phase
DPU[3:CZZAAR1124] 27/05 10:38:39,272 >> GetManagerData
DM[1] 27/05 10:38:39,334 **AND** 1 Agents triggered
DPU[3:CZZAAR1124] 27/05 10:38:39,381 >> SetCompInfo
DPU[3:CZZAAR1124] 27/05 10:38:39,412 >> GetContainerList
DM[1] 27/05 10:38:39,412 CZZAAR1125
DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e
DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e
DPU[2:CZZAAS1003] 27/05 10:38:39,491 >> SetCompAttr
DPU[3:CZZAAR1124] 27/05 10:38:39,522 >> SetCompAttr
DPU[4:CZZAAR1125] 27/05 10:38:39,522 DPU in init phase
DPU[3:CZZAAR1124] 27/05 10:38:39,584 >> SetDetected
DPU[2:CZZAAS1003] 27/05 10:38:39,584 >> SetDetected
DPU[3:CZZAAR1124] 27/05 10:38:39,584 disconnect
DPU[3:CZZAAR1124] 27/05 10:38:39,600 getJobState 3 from 5b88e
DPU[3:CZZAAR1124] 27/05 10:38:39,600 DPU ends
DPU[2:CZZAAS1003] 27/05 10:38:39,631 disconnect
DPU[2:CZZAAS1003] 27/05 10:38:39,631 DPU ends
DPU[4:CZZAAR1125] 27/05 10:38:39,756 >> GetManagerData
DPU[4:CZZAAR1125] 27/05 10:38:39,850 >> SetCompInfo
DPU[4:CZZAAR1125] 27/05 10:38:39,881 >> GetContainerList
DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9
DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9
DPU[4:CZZAAR1125] 27/05 10:38:39,991 >> SetCompAttr
DPU[4:CZZAAR1125] 27/05 10:38:40,100 >> SetDetected
DPU[4:CZZAAR1125] 27/05 10:38:40,116 disconnect
DPU[4:CZZAAR1125] 27/05 10:38:40,116 getJobState 3 from 5b8a9
DPU[4:CZZAAR1125] 27/05 10:38:40,116 DPU ends
DM[1] 27/05 10:38:40,741 **AND** 0 Agents triggered
JCE[1] 27/05 10:38:42,756 JCE ends
DM[1] 27/05 10:38:47,475 **AND** 0 Agents triggered
DM[1] 27/05 10:38:54,241 **AND** 0 Agents triggered
答案1
通过在安装操作系统服务包之前安装最新的 MS SQL 2000 服务包，问题最终得以解决。