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Exchange 2013 错误 - MapiExceptionUnknownUser：无法打开邮件存储

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Exchange 2013 错误 - MapiExceptionUnknownUser：无法打开邮件存储

我尝试安装 Exchange Server 2013 好几天了。每次尝试我都会收到错误“MapiExceptionUnknownUser：无法打开消息存储。”连接到 ECP 或 OWA 时。

在我的搜索中，有些人说这与区域设置有关。我为 Windows Server 2012 和 Exchange Server 2013 进行了全新安装。我已将所有区域设置设置为英语和美国。我已为 Active Directory 安装了一个服务器，并为 Exchange 安装了一个单独的服务器。我已将一切都安排妥当，先决条件中没有错误。安装后没有错误。但每次我尝试访问 ECP 或 OWA 时，我都会收到有关用户的错误。

有人告诉我，在 AD 上创建一个没有邮箱的用户就可以解决这个问题，但是不行。

我可以通过以下方式打开 ECP 页面https://< IP >/ecp/?ExchClientVer=15和?ExchClientVer=15此 URL 不适用于 OWA。

您能提出什么建议吗？

详细错误：

Server Error in '/owa' Application.

MapiExceptionUnknownUser: Unable to open message store. (hr=0x80004005, ec=1003)
Diagnostic context:
   Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=688]
   Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=240][latency=15]
   Lid: 52176   ClientVersion: 15.0.516.30
   Lid: 50032   ServerVersion: 15.0.516.6030
   Lid: 23226   --- ROP Parse Start ---
   Lid: 27962   ROP: ropLogon [254]
   Lid: 17082   ROP Error: 0x3EB     
   Lid: 26937  
   Lid: 21921   StoreEc: 0x3EB     
   Lid: 27962   ROP: ropExtendedError [250]
   Lid: 1494    ---- Remote Context Beg ----
   Lid: 61208   StoreEc: 0x8004010F
   Lid: 57721   StoreEc: 0x8004010F
   Lid: 47536  
   Lid: 64952   StoreEc: 0x3EB     
   Lid: 56872   dwParam: 0xFE
   Lid: 42712   StoreEc: 0x3EB     
   Lid: 10786   dwParam: 0x0        Msg: 15.00.0516.025:ex1
   Lid: 1750    ---- Remote Context End ----
   Lid: 26849  
   Lid: 21817   ROP Failure: 0x3EB     
   Lid: 26297  
   Lid: 16585   StoreEc: 0x3EB     
   Lid: 32441  
   Lid: 1706    StoreEc: 0x3EB     
   Lid: 24761  
   Lid: 20665   StoreEc: 0x3EB     
   Lid: 25785  
   Lid: 29881   StoreEc: 0x3EB     

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: Microsoft.Mapi.MapiExceptionUnknownUser: MapiExceptionUnknownUser: Unable to open message store. (hr=0x80004005, ec=1003)
Diagnostic context:
   Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=688]
   Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=240][latency=15]
   Lid: 52176   ClientVersion: 15.0.516.30
   Lid: 50032   ServerVersion: 15.0.516.6030
   Lid: 23226   --- ROP Parse Start ---
   Lid: 27962   ROP: ropLogon [254]
   Lid: 17082   ROP Error: 0x3EB     
   Lid: 26937  
   Lid: 21921   StoreEc: 0x3EB     
   Lid: 27962   ROP: ropExtendedError [250]
   Lid: 1494    ---- Remote Context Beg ----
   Lid: 61208   StoreEc: 0x8004010F
   Lid: 57721   StoreEc: 0x8004010F
   Lid: 47536  
   Lid: 64952   StoreEc: 0x3EB     
   Lid: 56872   dwParam: 0xFE
   Lid: 42712   StoreEc: 0x3EB     
   Lid: 10786   dwParam: 0x0        Msg: 15.00.0516.025:ex1
   Lid: 1750    ---- Remote Context End ----
   Lid: 26849  
   Lid: 21817   ROP Failure: 0x3EB     
   Lid: 26297  
   Lid: 16585   StoreEc: 0x3EB     
   Lid: 32441  
   Lid: 1706    StoreEc: 0x3EB     
   Lid: 24761  
   Lid: 20665   StoreEc: 0x3EB     
   Lid: 25785  
   Lid: 29881   StoreEc: 0x3EB     

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 


[MapiExceptionUnknownUser: MapiExceptionUnknownUser: Unable to open message store. (hr=0x80004005, ec=1003)
Diagnostic context:
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=688]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=240][latency=15]
    Lid: 52176   ClientVersion: 15.0.516.30
    Lid: 50032   ServerVersion: 15.0.516.6030
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropLogon [254]
    Lid: 17082   ROP Error: 0x3EB     
    Lid: 26937  
    Lid: 21921   StoreEc: 0x3EB     
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 61208   StoreEc: 0x8004010F
    Lid: 57721   StoreEc: 0x8004010F
    Lid: 47536  
    Lid: 64952   StoreEc: 0x3EB     
    Lid: 56872   dwParam: 0xFE
    Lid: 42712   StoreEc: 0x3EB     
    Lid: 10786   dwParam: 0x0        Msg: 15.00.0516.025:ex1
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849  
    Lid: 21817   ROP Failure: 0x3EB     
    Lid: 26297  
    Lid: 16585   StoreEc: 0x3EB     
    Lid: 32441  
    Lid: 1706    StoreEc: 0x3EB     
    Lid: 24761  
    Lid: 20665   StoreEc: 0x3EB     
    Lid: 25785  
    Lid: 29881   StoreEc: 0x3EB     ]
   Microsoft.Mapi.MapiExceptionHelper.InternalThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, Int32 ec, DiagnosticContext diagCtx, Exception innerException) +61
   Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException) +91
   Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, Byte[] tenantHint, CultureInfo cultureInfo) +1683
   Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout, Byte[] tenantHint) +2105
   Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore) +23073

[MailboxUnavailableException: Cannot open mailbox /o=GarantiServer/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=14c84347a664422684ca9adedfa188c3-exad.]
   Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore) +51774
   Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(MapiStore linkedStore, LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, GenericIdentity auxiliaryIdentity) +4354
   Microsoft.Exchange.Data.Storage.<>c__DisplayClass16.<CreateMailboxSession>b__14(MailboxSession mailboxSession) +156
   Microsoft.Exchange.Data.Storage.MailboxSession.InternalCreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegatedUser, CultureInfo cultureInfo, String clientInfoString, IBudget budget, Action`1 initializeMailboxSession, InitializeMailboxSessionFailure initializeMailboxSessionFailure) +2333
   Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString, PropertyDefinition[] mailboxProperties, IList`1 foldersToInit, GenericIdentity auxiliaryIdentity, IBudget budget) +1022
   Microsoft.Exchange.Data.Storage.MailboxSession.ConfigurableOpen(ExchangePrincipal mailbox, MailboxAccessInfo accessInfo, CultureInfo cultureInfo, String clientInfoString, LogonType logonType, PropertyDefinition[] mailboxProperties, InitializationFlags initFlags, IList`1 foldersToInit, IBudget budget) +1198
   Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, ClientSecurityContext clientSecurityContext, CultureInfo cultureInfo, String clientInfoString) +188
   Microsoft.Exchange.Clients.Owa2.Server.Core.OwaClientSecurityContextIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo) +533
   Microsoft.Exchange.Clients.Owa2.Server.Core.RequestDispatcher.HandleLanguagePost(RequestContext requestContext, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized, String destination) +647
   Microsoft.Exchange.Clients.Owa2.Server.Core.RequestDispatcher.DispatchIfLanguagePost(RequestContext requestContext) +642
   Microsoft.Exchange.Clients.Owa2.Server.Core.RequestDispatcher.InternalDispatchRequest(RequestContext requestContext) +620
   Microsoft.Exchange.Clients.Owa2.Server.Core.RequestDispatcher.DispatchRequest(RequestContext requestContext) +297
   Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e) +352
   System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +165

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18033

答案1

此问题为已知问题，已由 Exchange Server 2013Cumulative Update 1 修复。

我相信这一定会对你有所帮助。你可以使用此累积更新文件进行全新安装，也可以在现有的 Exchange 2013 上进行安装

下载链接

答案2

问题在于在操作系统中使用英语（美国）以外的语言。如果您使用任何其他语言（包括英语英国），Exchange 可能会在安装时崩溃。因此，您可以从清晰的操作系统设置开始，或尝试将显示语言和区域设置更改为美国定义。

您只能使用除美国英语之外的语言键盘。其他语言都必须是美国英语。您的显示语言、区域设置、时间等。

我以前的回答是：
这是解决方案。它用照片进行了解释。

http://www.cozumpark.com/forums/permalink/357587/380471/ShowThread.aspx#380471

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