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OWA 错误：异常类型：Microsoft.Exchange.Data.Storage.StorageTransientException

tag-icon • tag-icon windows windows-server-2008 exchange exchange-2007
OWA 错误：异常类型：Microsoft.Exchange.Data.Storage.StorageTransientException

一些用户在 OWA 网络邮件中随机收到此错误：

Request 
Url: https://xxx:443/owa/default.aspx 
User host address: xxx 

Exception 
Exception type: Microsoft.Exchange.Data.Storage.StorageTransientException 
Exception message: There was a problem accessing Active Directory. 

Call stack 
Microsoft.Exchange.Data.Storage.ExchangePrincipal.FromUserSid(ADRecipientSession recipientSession, SecurityIdentifier userSid) 
Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateExchangePrincipal() 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.GetExchangePrincipal(OwaContext owaContext, ExchangePrincipal& exchangePrincipal) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) 
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() 
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) 

Inner Exception 
Exception type: Microsoft.Exchange.Data.Directory.ADTransientException 
Exception message: Could not find any available Global Catalog in forest xxx.local. 

Call stack 
Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, ADObjectId domain, String serverName, Int32 port, NetworkCredential credential) 
Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType) 
Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId) 
Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, ADObjectId& rootId) 
Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator) 
Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCtor, CreateObjectsDelegate arrayCtor) 
Microsoft.Exchange.Data.Directory.ADSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties) 
Microsoft.Exchange.Data.Directory.Recipient.ADRecipientSession.FindBySid(SecurityIdentifier sId) 
Microsoft.Exchange.Data.Storage.ExchangePrincipal.FromUserSid(ADRecipientSession recipientSession, SecurityIdentifier userSid)

我还注意到，使用 Outlook 和 Thunderbird 以及 Exquilla 的用户有时无法发送邮件，但不会显示任何确切的错误，只是显示一条错误消息，提示无法发送。

至少在带有 IIS 日志的服务器 C:\Windows\System32\LogFiles\HTTPERR 中，我没有任何相关内容。

此外，在事件日志中我有几个关于此问题的日志：

事件 ID 2080：MSExchange ADAccess

Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=3028). Exchange Active Directory Provider has discovered the following servers with the following characteristics: 
 (Server name | Roles | Enabled | Reachability | Synchronized | GC capable | PDC | SACL right | Critical Data | Netlogon | OS Version) 
In-site:
xxx.xxx.local   CDG 1 6 7 1 0 1 1 7 1
 Out-of-site:

事件 ID 4001：MSExchange 系统助理邮箱

A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:

Could not find any available Global Catalog in forest xxx.local.
Microsoft.Exchange.Data.Directory.ADTransientException: Could not find any available Global Catalog in forest xxx.local.
   at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, ADObjectId domain, String serverName, Int32 port, NetworkCredential credential)
   at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType)
   at Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId)
   at Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, ADObjectId& rootId)
   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator)
   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCtor, CreateObjectsDelegate arrayCtor)
   at Microsoft.Exchange.Data.Directory.ADSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties)
   at Microsoft.Exchange.Data.Directory.Recipient.ADRecipientSession.FindByLegacyExchangeDN(String legacyExchangeDN)
   at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()

事件 ID 1022：MSExchangeIS 邮箱存储

Logon Failure on database "First Storage Group\Mailbox Database" - Windows account NT AUTHORITY\NETWORK SERVICE; mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1.Error: -2147221231 Client Machine: xxx Client Process: edgetransport.exe Client ProcessId: 0 Client ApplicationId: Client=HUB 
Text
Event ID 1: MSExchange Autodiscover
Unhandled Exception "Could not find any available Global Catalog in forest xxx.local."Stack Trace:    at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, ADObjectId domain, String serverName, Int32 port, NetworkCredential credential)   at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType)   at Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId)   at Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, ADObjectId& rootId)   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator)   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCtor, CreateObjectsDelegate arrayCtor)   at Microsoft.Exchange.Data.Directory.ADSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties)   at Microsoft.Exchange.Data.Directory.Recipient.ADRecipientSession.FindBySid(SecurityIdentifier sId)   at Microsoft.Exchange.Autodiscover.Providers.Outlook.OutlookAutoDiscoverProvider..ctor(RequestData requestData)

事件 ID 1：MSExchange 自动发现

Unhandled Exception "Could not find any available Global Catalog in forest xxx.local."Stack Trace:    at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, ADObjectId domain, String serverName, Int32 port, NetworkCredential credential)   at Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType)   at Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId)   at Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, ADObjectId& rootId)   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator)   at Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCtor, CreateObjectsDelegate arrayCtor)   at Microsoft.Exchange.Data.Directory.ADSession.Find[TResult](ADObjectId rootId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties)   at Microsoft.Exchange.Data.Directory.Recipient.ADRecipientSession.FindBySid(SecurityIdentifier sId)   at Microsoft.Exchange.Autodiscover.Providers.Outlook.OutlookAutoDiscoverProvider..ctor(RequestData requestData)

事件日志顺序：

事件日志顺序

任何人？

答案1

从错误消息“在林 xxx.local 中找不到任何可用的全局目录“，这表明该问题可能与 GC 的状态有关。运行诊断仪分析域控制器的状态。

另外，运行以下命令来查看当前 DC、GC 和静态 DC、GC：

Get-ExchangeServer -Status | fl Name,Current*,Static*

答案2

您的邮箱数据库存在问题，请检查以下几点：

  1. 确保所有 Exchange 服务都在运行
  2. 跑步 ”获取邮箱数据库复制状态"检查邮箱数据库的状态。
  3. 您是否能够使用管理员邮箱凭据登录 Exchange 服务器中的 OWA 或 EAC？
  4. 打开事件查看器并检查应用程序日志中是否有任何 Exchange 错误消息，这将有助于详细检查问题。

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