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Exchange Server 邮件未收到，日志中显示 FAIL AGENT

tag-icon • tag-icon exchange exchange-2013
Exchange Server 邮件未收到，日志中显示 FAIL AGENT

使用 Exchange Server 2013；

一些 Exchange 用户抱怨他们没有收到来自特定域的特定用户的电子邮件。我检查了发件人域，发现该域未出现在任何 BL 中，并且域的 SPF 记录也很好。

情况是

[电子邮件保护]发送至[电子邮件保护]并收到邮件。[电子邮件保护] 发送至[电子邮件保护]并且没有收到邮件。[电子邮件保护] 发送至 [电子邮件保护]并且没有收到邮件。

另一位用户也提出了类似的投诉。因此，我检查了一些内容，并在消息跟踪中发现了一些东西……

[PS] C:\Windows\system32>Get-MessageTrackingLog -Server MYSERVER -Start "02/19/2019 02:00:00" -End "02/20/2019 16:00:00" -Recipients "[email protected]”

HARED... SMTP     [email protected]                 {[email protected]}
RECEIVE  SMTP     [email protected]                 {[email protected]}
FAIL     AGENT    [email protected]                 {[email protected]}
AGENT... AGENT    [email protected]                 {[email protected]}
HARED... SMTP     [email protected]                 {[email protected]}
RECEIVE  SMTP     [email protected]                 {[email protected]}
FAIL     AGENT    [email protected]                 {[email protected]}
AGENT... AGENT    [email protected]                 {[email protected]}

我不确定发生了什么。为什么以及是什么导致了失败

以下是更多详细信息

[PS] C:\Windows\system32>get-ContentFilterConfig

RunspaceId                            : dd89fbfd-2586-406a-a43f-00c61164159d
Name                                  : ContentFilterConfig
RejectionResponse                     : Message rejected as spam by Content Filtering.
OutlookEmailPostmarkValidationEnabled : True
BypassedRecipients                    : {}
QuarantineMailbox                     :
SCLRejectThreshold                    : 7
SCLRejectEnabled                      : True
SCLDeleteThreshold                    : 9
SCLDeleteEnabled                      : False
SCLQuarantineThreshold                : 9
SCLQuarantineEnabled                  : False
BypassedSenders                       : {}
BypassedSenderDomains                 : { externaldomain.com, externaldomain2.com, paypa.com, CCC.net, gmail.com, microsoft.com}
Enabled                               : True
ExternalMailEnabled                   : True
InternalMailEnabled                   : False
AdminDisplayName                      :
ExchangeVersion                       : 0.1 (8.0.535.0)
DistinguishedName                     : CN=ContentFilterConfig,CN=Message Hygiene,CN=Transport
                                        Settings,CN= MYDOMAIN,CN=Microsoft
                                        Exchange,CN=Services,CN=Configuration,DC=MYDOMAIN,DC=com
Identity                              : ContentFilterConfig
Guid                                  : 5091c1d6-14da-41db-b651-5c09135de269
ObjectCategory                        : MYDOMAIN/Configuration/Schema/ms-Exch-Message-Hygiene-Content-Filter-Con
                                        fig
ObjectClass                           : {top, msExchAgent, msExchMessageHygieneContentFilterConfig}
WhenChanged                           : 2/13/2019 12:17:42 AM
WhenCreated                           : 4/29/2015 2:26:41 AM
WhenChangedUTC                        : 2/13/2019 8:17:42 AM
WhenCreatedUTC                        : 4/29/2015 9:26:41 AM
OrganizationId                        :
OriginatingServer                     : ADS.MYDOMAIN.com
IsValid                               : True
ObjectState                           : Unchanged

如果你注意到我已经在“BypassedSenderDomains”中设置了一些域，并且 externaldomain.com 已经添加，并且我的垃圾邮件代理日志也显示了这一点，以下是一些垃圾邮件代理日志

2019-02-20T02:28:52.455Z,08D6667109583CE6,xx.xx.xxx.xxx:2525,xx.xx..0.100:61670,xx.xx..0.100,<DB7P193MB03958494272A2C15517BE7F7AA7D0@DB7P193MB0395.EURP193.PROD.OUTLOOK.COM>,[email protected],[email protected];,[email protected],1,Content Filter Agent,OnEndOfData,AcceptMessage,,SCL,not available: content filtering was bypassed.,,d70d3909-03ce-4458-3f21-08d696db2785,,Incoming

2019-02-20T02:30:25.064Z,08D6667109583CE6,xx.xx.xxx.xxx:2525,xx.xx..8.115:26160,xx.xx..8.115,<DB7P193MB0395D65CF9FA48BAAA779366AA7D0@DB7P193MB0395.EURP193.PROD.OUTLOOK.COM>,[email protected],[email protected];,[email protected],1,Content Filter Agent,OnEndOfData,AcceptMessage,,SCL,not available: content filtering was bypassed.,,f612e78e-b3f0-4987-5969-08d696db5eb8,,Incoming

2019-02-20T05:03:04.567Z,08D6667109583D5F,xx.xx.xxx.xxx:2525,xx.xx..14.131:24231,xx.xx..14.131,<DB7P193MB0395AB0AA0027FECA619C88BAA7D0@DB7P193MB0395.EURP193.PROD.OUTLOOK.COM>,[email protected],[email protected];,[email protected],1,Content Filter Agent,OnEndOfData,AcceptMessage,,SCL,not available: content filtering was bypassed.,,ccc92992-4a25-4a7f-9627-08d696f0b235,,Incoming

2019-02-20T06:42:41.796Z,08D6667109583DB4,xx.xx.xxx.xxx:2525,xx.xx..2.120:45283,xx.xx..2.120,<DB7P193MB0395E5E84AD36322A620F6A9AA7D0@DB7P193MB0395.EURP193.PROD.OUTLOOK.COM>,[email protected],[email protected];,[email protected],1,Content Filter Agent,OnEndOfData,AcceptMessage,,SCL,not available: content filtering was bypassed.,,085ea7bd-add4-43f2-4d93-08d696fe9cea,,Incoming

2019-02-20T09:36:35.505Z,08D6667109583E99,xx.xx.xxx.xxx:2525,xx.xx..5.98:42760,xx.xx..5.98,<AM5P193MB0020E28194DFBEC6E1A4B99EA57D0@AM5P193MB0020.EURP193.PROD.OUTLOOK.COM>,[email protected],[email protected];,[email protected],1,Content Filter Agent,OnEndOfData,AcceptMessage,,SCL,not available: content filtering was bypassed.,,439ae10c-c673-45fc-f7c2-08d69716e7e3,,Incoming

请告知我需要检查什么以确保我的用户始终收到来自某个域的邮件。

谢谢你阿里

答案1

由于事件类型为失败，来源为代理，因此它指的是传输代理，该代理被传输规则阻止。您看过传输配置了吗？这里有一个类似的线程供您参考：

https://social.technet.microsoft.com/Forums/en-US/27072b07-6d54-47c4-a724-eaecd9e5aebd/transport-rules-and-message-tracking?forum=exchangesvrsecuremessaginglegacy

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