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新款 Windows 11 Dell XPS15 笔记本电脑上应用程序频繁崩溃

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新款 Windows 11 Dell XPS15 笔记本电脑上应用程序频繁崩溃

我有 2 台新加入域的 Windows 11 PC（Dell XPS15），它们都遇到了同样的问题。我们所有其他计算机都稍旧一些，一些运行 Windows 10，一些运行 Windows 11。

我们每天都会遇到几次应用程序崩溃的情况，而且这些崩溃似乎都指向错误的模块路径：ntdll.dll。通常，多个应用程序会同时崩溃，从而排除与特定应用程序相关的任何问题。

Windows 错误报告似乎没有显示任何其他信息，我在此处附上了一份。很高兴能得到正确的指导！

Version=1
EventType=APPCRASH
EventTime=133050193711322389
ReportType=2
Consent=1
UploadTime=133050193740629397
ReportStatus=268439552
ReportIdentifier=0d38c049-15c8-4b15-9145-419669bc14b2
IntegratorReportIdentifier=1ce0bc31-da2c-46ba-8954-e9b6162381f1
Wow64Host=34404
Wow64Guest=332
NsAppName=Hive.exe
OriginalFilename=Hive.exe
AppSessionGuid=0000565c-0005-0012-8759-652b43b0d801
TargetAppId=W:0006c68c3adeb6dcc11655c1840786889b3800000000!0000b9d00f55234e5ffc61316551ddb9b3f031bd2987!Hive.exe
TargetAppVer=2022//08//12:04:52:07!0!Hive.exe
BootId=4294967295
TargetAsId=23507
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=dd5ead439e993d8e3c1996c706e3638f
Response.BucketTable=1
Response.LegacyBucketId=2024815289037972367
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Hive.exe
Sig[1].Name=Application Version
Sig[1].Value=4.3.14.33
Sig[2].Name=Application Timestamp
Sig[2].Value=62f5dc77
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.22000.856
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=92321736
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0007713e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22000.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e8ad
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e8adce1c2b9e7be834b4063ac3c53863
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e8ad
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e8adce1c2b9e7be834b4063ac3c53863
UI[2]=C:\Users\-\AppData\Local\Catamac\Hive\Hive.exe
LoadedModule[0]=C:\Users\-\AppData\Local\Catamac\Hive\Hive.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\sechost.dll
LoadedModule[8]=C:\Windows\System32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[12]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[14]=C:\Windows\System32\USER32.dll
LoadedModule[15]=C:\Windows\System32\win32u.dll
LoadedModule[16]=C:\Windows\System32\GDI32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[18]=C:\Windows\System32\gdi32full.dll
LoadedModule[19]=C:\Windows\System32\msvcp_win.dll
LoadedModule[20]=C:\Windows\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[21]=C:\Windows\System32\ucrtbase.dll
LoadedModule[22]=C:\Windows\System32\IMM32.DLL
LoadedModule[23]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\a403a0b75e95c07da2caa7f780446a62\mscorlib.ni.dll
LoadedModule[24]=C:\Windows\System32\ole32.dll
LoadedModule[25]=C:\Windows\System32\combase.dll
LoadedModule[26]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[27]=C:\Windows\system32\uxtheme.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[29]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\5ca0785520097e25c49d3277f062382a\System.ni.dll
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LoadedModule[32]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\2c28bc50bf5ea04bfd0fd5cdad488af6\System.Windows.Forms.ni.dll
LoadedModule[33]=C:\Windows\System32\shell32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[35]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[36]=C:\Windows\System32\SHCORE.dll
LoadedModule[37]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[38]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[39]=C:\Windows\system32\rsaenh.dll
LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[41]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\9afa91e6389f194b1fe8c958bcd39b49\System.Core.ni.dll
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LoadedModule[44]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[45]=C:\Windows\System32\WS2_32.dll
LoadedModule[46]=C:\Windows\System32\CRYPT32.dll
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LoadedModule[50]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[51]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[52]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[53]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[54]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[55]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22000.675_none_1631a6712776d946\gdiplus.dll
LoadedModule[57]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[58]=C:\Windows\System32\MSCTF.dll
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LoadedModule[60]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Net.Http\31787456beb16fa5c31bdf4c220ea3a8\System.Net.Http.ni.dll
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LoadedModule[63]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22000.1_none_6ec7c6847ea94424\comctl32.dll
LoadedModule[64]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[65]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\d7710bef5fe75b81eebfa4b830f7799a\System.Management.ni.dll
LoadedModule[66]=C:\Windows\System32\clbcatq.dll
LoadedModule[67]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[68]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[69]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\wminet_utils.dll
LoadedModule[70]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[71]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[72]=C:\Windows\SYSTEM32\amsi.dll
LoadedModule[73]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Accessibility\79ef5abbf004a2553042fa55d89604b2\Accessibility.ni.dll
LoadedModule[74]=C:\Windows\System32\TextShaping.dll
LoadedModule[75]=C:\Windows\System32\psapi.dll
LoadedModule[76]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22000.120_none_e541a94fcce8ed6d\comctl32.dll
LoadedModule[77]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[78]=C:\Windows\SYSTEM32\atlthunk.dll
LoadedModule[79]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data.Linq\baa20557341b57e485877c61a71c13e9\System.Data.Linq.ni.dll
LoadedModule[80]=C:\Windows\SYSTEM32\textinputframework.dll
LoadedModule[81]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[82]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[83]=C:\Windows\system32\Oleacc.dll
LoadedModule[84]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[85]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Transactions\1cf4ddd17cc1bd68db500139e534ec77\System.Transactions.ni.dll
LoadedModule[86]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[87]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Ente96d83b35#\3de3a7158b5202ec222a441cfeef9c60\System.EnterpriseServices.ni.dll
LoadedModule[88]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Ente96d83b35#\3de3a7158b5202ec222a441cfeef9c60\System.EnterpriseServices.Wrapper.dll
LoadedModule[89]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
LoadedModule[90]=C:\Windows\system32\security.dll
LoadedModule[91]=C:\Windows\SYSTEM32\SECUR32.DLL
LoadedModule[92]=C:\Windows\System32\schannel.dll
LoadedModule[93]=C:\Windows\System32\Kerberos.DLL
LoadedModule[94]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[95]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[96]=C:\Windows\System32\msv1_0.DLL
LoadedModule[97]=C:\Windows\SYSTEM32\NtlmShared.dll
LoadedModule[98]=C:\Windows\system32\ntdsapi.dll
LoadedModule[99]=C:\Windows\SYSTEM32\DSPARSE.DLL
LoadedModule[100]=C:\Windows\system32\netapi32.dll
LoadedModule[101]=C:\Windows\SYSTEM32\LOGONCLI.DLL
LoadedModule[102]=C:\Windows\system32\mswsock.dll
LoadedModule[103]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[104]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[105]=C:\Windows\System32\NSI.dll
LoadedModule[106]=C:\Windows\System32\rasadhlp.dll
LoadedModule[107]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[108]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[109]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[110]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[111]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runt19c51595#\7ee0763f91cdf43de05d79583dc7bf16\System.Runtime.Caching.ni.dll
LoadedModule[113]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Numerics\85a8875619db54867e7b9a26c0e322e2\System.Numerics.ni.dll
LoadedModule[114]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Microsoft.CSharp\6b3f172f86eb8128b2776afefd3386d6\Microsoft.CSharp.ni.dll
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LoadedModule[117]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data86569bbf#\a8cf958e569c9bfdd56396a3a501aceb\System.Data.OracleClient.ni.dll
LoadedModule[118]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data.OracleClient\v4.0_4.0.0.0__b77a5c561934e089\System.Data.OracleClient.dll
LoadedModule[119]=C:\Windows\system32\explorerframe.dll
LoadedModule[120]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[121]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[122]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[123]=C:\Windows\SYSTEM32\rasapi32.dll
LoadedModule[124]=C:\Windows\SYSTEM32\prxyqry.DLL
LoadedModule[125]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[126]=C:\Windows\SYSTEM32\RASMAN.DLL
LoadedModule[127]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[128]=C:\Windows\system32\dataexchange.dll
LoadedModule[129]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[130]=C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationClient\4b05f9a1dc38a5546ff40257e7c089ca\UIAutomationClient.ni.dll
LoadedModule[131]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[132]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[133]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[134]=C:\Windows\SYSTEM32\directxdatabasehelper.dll
LoadedModule[135]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[136]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[137]=C:\Windows\SYSTEM32\drvstore.dll
LoadedModule[138]=C:\Windows\SYSTEM32\devobj.dll
LoadedModule[139]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[140]=C:\Windows\SYSTEM32\wldp.dll
LoadedModule[141]=C:\Windows\System32\WINTRUST.DLL
LoadedModule[142]=C:\Windows\System32\imagehlp.dll
LoadedModule[143]=C:\Windows\system32\nvspcap.dll
LoadedModule[144]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[145]=C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_542214e117901254\igd10um32xe.DLL
LoadedModule[146]=C:\Windows\SYSTEM32\dcomp.dll
LoadedModule[147]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[148]=C:\Windows\SYSTEM32\XmlLite.dll
LoadedModule[149]=C:\Windows\SYSTEM32\Cabinet.dll
LoadedModule[150]=C:\Windows\SYSTEM32\d3dcompiler_47.dll
LoadedModule[151]=C:\Windows\SYSTEM32\edputil.dll
LoadedModule[152]=C:\Windows\SYSTEM32\VAULTCLI.dll
LoadedModule[153]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Web\cdf057d76da40fd0bba17a1aa3a895a9\System.Web.ni.dll
LoadedModule[154]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\67a3198ed9e1ad83ff3d925c4617b76f\WindowsBase.ni.dll
LoadedModule[155]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrcompression.dll
LoadedModule[156]=C:\Windows\System32\ieframe.dll
LoadedModule[157]=C:\Windows\System32\WKSCLI.DLL
LoadedModule[158]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[159]=C:\Windows\SYSTEM32\MLANG.dll
LoadedModule[160]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
LoadedModule[161]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[162]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\2b6b976c5386892cae95f826fbe5d665\PresentationCore.ni.dll
LoadedModule[163]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[164]=C:\Windows\SYSTEM32\MSVCP140_CLR0400.dll
LoadedModule[165]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[166]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\71e9c71a3d284a2aef0cc3e4a2ea86d8\PresentationFramework.ni.dll
LoadedModule[167]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\addff19c95fb5cc5e09eecc586cdddf1\System.Xaml.ni.dll
LoadedModule[168]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[169]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[170]=C:\Windows\SYSTEM32\policymanager.dll
LoadedModule[171]=C:\Windows\System32\coml2.dll
LoadedModule[172]=C:\Windows\System32\wpnapps.dll
LoadedModule[173]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[174]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime\4aef17dddb80afea6336ad15af0c838c\System.Runtime.ni.dll
LoadedModule[175]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtbff93e24#\bf10cfd14873e5551f21d07cac3549d0\System.Runtime.InteropServices.WindowsRuntime.ni.dll
LoadedModule[176]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data7706cdc8#\7bb0837c95ab8944cd58590b6930cef6\System.Data.DataSetExtensions.ni.dll
LoadedModule[177]=C:\Windows\System32\comdlg32.dll
LoadedModule[178]=C:\Windows\System32\DUI70.dll
LoadedModule[179]=C:\Windows\System32\DUser.dll
LoadedModule[180]=C:\Windows\System32\thumbcache.dll
LoadedModule[181]=C:\Windows\System32\Windows.UI.FileExplorer.dll
LoadedModule[182]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[183]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[184]=C:\Windows\System32\p9np.dll
LoadedModule[185]=C:\Windows\System32\drprov.dll
LoadedModule[186]=C:\Windows\System32\ntlanman.dll
LoadedModule[187]=C:\Windows\System32\davclnt.dll
LoadedModule[188]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[189]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[190]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[191]=C:\Windows\System32\Windows.FileExplorer.Common.dll
LoadedModule[192]=C:\Windows\SYSTEM32\LINKINFO.dll
LoadedModule[193]=C:\Windows\system32\IconCodecService.dll
LoadedModule[194]=C:\Windows\System32\Windows.System.Launcher.dll
LoadedModule[195]=C:\Windows\System32\WINSTA.dll
LoadedModule[196]=C:\Windows\SYSTEM32\windows.staterepositorycore.dll
LoadedModule[197]=C:\Windows\System32\twinapi.dll
LoadedModule[198]=C:\Windows\SYSTEM32\ntshrui.dll
LoadedModule[199]=C:\Windows\SYSTEM32\windows.staterepositoryclient.dll
LoadedModule[200]=C:\Program Files\Microsoft OneDrive\22.151.0717.0001\i386\FileSyncShell.dll
LoadedModule[201]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[202]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[203]=C:\Windows\System32\dlnashext.dll
LoadedModule[204]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[205]=C:\Windows\System32\DSROLE.dll
LoadedModule[206]=C:\Windows\System32\ACTIVEDS.dll
LoadedModule[207]=C:\Windows\System32\adsldpc.dll
LoadedModule[208]=C:\Windows\System32\WLDAP32.dll
LoadedModule[209]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[210]=C:\Windows\system32\WINMM.dll
LoadedModule[211]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
LoadedModule[212]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
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OsInfo[2].Key=verbld
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OsInfo[25].Key=wpvermaj
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OsInfo[26].Key=wpvermin
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OsInfo[27].Key=wpbuildmaj
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OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
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OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Hive
AppPath=C:\Users\-\AppData\Local\Catamac\Hive\Hive.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=BFC0CD2E4BADF4B9EBF30C9CA2142E95
MetadataHash=714071867

在此处输入图片描述

答案1

运行 dism 工具来修复您的 Windows 安装。您可能还想运行 sfc /scannow 命令，它有自己的修复过程。

https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

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