我有一台使用了 6 个月的联想 T14s Gen 3(英特尔)笔记本电脑,装有 Ubuntu 22.04.2。它突然死机了,所以联想更换了主板。现在指纹读取器不允许我记录指纹。我在 BIOS 中对指纹读取器进行了“出厂重置”。我还(在此之前)尝试使用 fprintd 删除所有记录。
但是现在/仍然,当我运行“fprintd-enroll”时,我得到:
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
然后它等待。我触摸指纹读取器,它立即中止并显示:
Enroll result: enroll-disconnected
如果我指定不同的手指,情况也是一样。
sudo lshw
有显示,但我没看到指纹识别器
*-input:7
product: Power Button
physical id: 9
logical name: input2
logical name: /dev/input/event2
capabilities: platform
我没看到任何与指纹相关的ls -l /dev
东西。
我sudo journalctl -b 0
发现这一点,我认为身份验证只是选择不使用它而采用输入密码的方式(??):
Jul 06 09:14:39 mylaptop gdm-fingerprint][19449]: gkr-pam: no password is available for user
还有这些:
Jul 06 09:14:39 mylaptop dbus-daemon[1084]: [system] Successfully activated service 'net.reactivated.Fprint'
Jul 06 09:15:21 mylaptop systemd[1]: fprintd.service: Deactivated successfully.
Jul 06 09:15:54 mylaptop dbus-daemon[1084]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.403' (uid=0 pid=20057 comm="sudo ls " label="unconfined")
Jul 06 09:15:54 mylaptop dbus-daemon[1084]: [system] Successfully activated service 'net.reactivated.Fprint'
Jul 06 09:16:24 mylaptop systemd[1]: fprintd.service: Deactivated successfully.
Jul 06 10:40:36 mylaptop dbus-daemon[1084]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.488' (uid=0 pid=26032 comm="sudo lshw " label="unconfined")
Jul 06 10:40:36 mylaptop dbus-daemon[1084]: [system] Successfully activated service 'net.reactivated.Fprint'
Jul 06 10:41:12 mylaptop systemd[1]: fprintd.service: Deactivated successfully.
Jul 06 10:58:07 mylaptop dbus-daemon[1084]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.518' (uid=0 pid=27798 comm="sudo fprintd-enroll " label="unconfined")
Jul 06 10:58:07 mylaptop dbus-daemon[1084]: [system] Successfully activated service 'net.reactivated.Fprint'
Jul 06 10:58:10 mylaptop sudo[27798]: meuser : TTY=pts/0 ; PWD=/home/meuser/linux/T14sG3I ; USER=root ; COMMAND=/usr/bin/fprintd-enroll
Jul 06 10:58:14 mylaptop fprintd[27799]: identify has failed: 502
Jul 06 10:58:14 mylaptop fprintd[27799]: Device reported an error during identify for enroll: Unexpected result from device 502
Jul 06 10:58:45 mylaptop systemd[1]: fprintd.service: Deactivated successfully.
顺便说一下,每一秒都会有一条这样的消息发送到日志中:
Jul 06 11:04:31 mylaptop kernel: i2c_designware i2c_designware.1: controller timed out
如果存在硬件问题,联想愿意提供帮助/修复。但它似乎识别出我碰过它,所以我认为一切都必须连接起来。我该如何让它工作?