无法识别附加 RAM 内存

无法识别附加 RAM 内存

我使用的是华硕笔记本电脑,内置 4GB RAM 内存。
我的操作系统是 Ubuntu 17.10(64 位)。
在空闲插槽中插入额外的 4GB 内存后,大多数实用程序仍将内存量识别为 4GB。
但是,如果我运行,sudo lshw -short -C memory则会列出新的内存卡。

你能帮我诊断一下这个问题吗?

以下是一些特定于内存的实用程序的输出:

free -h
              total        used        free      shared  buff/cache   available
Mem:           3,7G        1,1G        1,4G        251M        1,2G        2,2G
Swap:          8,0G          0B        8,0G


sudo lshw -short -C memory
H/W path         Device           Class          Description
============================================================
/0/0                              memory         64KiB BIOS
/0/8                              memory         512KiB L2 cache
/0/9                              memory         128KiB L1 cache
/0/a                              memory         3MiB L3 cache
/0/b                              memory         4GiB System Memory
/0/b/0                            memory         4GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns)
/0/b/1                            memory         DIMM [empty]
/0/b/2                            memory         DIMM [empty]
/0/b/3                            memory         DIMM [empty]


sudo lshw -C memory
[sudo] password for tomek: 
  *-firmware                
       description: BIOS
       vendor: American Megatrends Inc.
       physical id: 0
       version: X55VD.409
       date: 01/08/2013
       size: 64KiB
       capacity: 6080KiB
       capabilities: pci upgrade shadowing cdboot bootselect 
socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 
int5printscreen int9keyboard int14serial int17printer acpi usb 
smartbattery biosbootspecification uefi
  *-cache:0
       description: L2 cache
       physical id: 8
       slot: CPU Internal L2
       size: 512KiB
       capacity: 512KiB
       capabilities: internal write-through unified
       configuration: level=2
  *-cache:1
       description: L1 cache
       physical id: 9
       slot: CPU Internal L1
       size: 128KiB
       capacity: 128KiB
       capabilities: internal write-through data
       configuration: level=1
  *-cache:2
       description: L3 cache
       physical id: a
       slot: CPU Internal L3
       size: 3MiB
       capacity: 3MiB
       capabilities: internal write-back unified
       configuration: level=3
  *-memory
       description: System Memory
       physical id: b
       slot: System board or motherboard
       size: 4GiB
     *-bank:0
          description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns)
          product: EBJ40UG8BBU0-GN-F
          vendor: Elpida
          physical id: 0
          serial: 00000000
          slot: ChannelA-DIMM0
          size: 4GiB
          width: 64 bits
          clock: 1333MHz (0.8ns)
     *-bank:1
          description: DIMM [empty]
          product: [Empty]
          vendor: [Empty]
          physical id: 1
          serial: [Empty]
          slot: ChannelA-DIMM1
     *-bank:2
          description: DIMM [empty]
          product: [Empty]
          vendor: [Empty]
          physical id: 2
          serial: [Empty]
          slot: ChannelB-DIMM0
     *-bank:3
          description: DIMM [empty]
          product: [Empty]
          vendor: [Empty]
          physical id: 3
          serial: [Empty]
          slot: ChannelB-DIMM1

sudo dmidecode --type memory
# dmidecode 3.1
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.

Handle 0x000B, DMI type 16, 23 bytes
Physical Memory Array
    Location: System Board Or Motherboard
    Use: System Memory
    Error Correction Type: None
    Maximum Capacity: 32 GB
    Error Information Handle: Not Provided
    Number Of Devices: 4

Handle 0x000D, DMI type 17, 34 bytes
Memory Device
    Array Handle: 0x000B
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 4096 MB
    Form Factor: SODIMM
    Set: None
    Locator: ChannelA-DIMM0
    Bank Locator: BANK 0
    Type: DDR3
    Type Detail: Synchronous
    Speed: 1333 MT/s
    Manufacturer: Elpida
    Serial Number: 00000000
    Asset Tag: 9876543210
    Part Number: EBJ40UG8BBU0-GN-F 
    Rank: 1
    Configured Clock Speed: 1333 MT/s

Handle 0x000F, DMI type 17, 34 bytes
Memory Device
    Array Handle: 0x000B
    Error Information Handle: Not Provided
    Total Width: Unknown
    Data Width: Unknown
    Size: No Module Installed
    Form Factor: DIMM
    Set: None
    Locator: ChannelA-DIMM1
    Bank Locator: BANK 1
    Type: Unknown
    Type Detail: None
    Speed: Unknown
    Manufacturer: [Empty]
    Serial Number: [Empty]
    Asset Tag: 9876543210
    Part Number: [Empty]
    Rank: Unknown
    Configured Clock Speed: Unknown

Handle 0x0010, DMI type 17, 34 bytes
Memory Device
    Array Handle: 0x000B
    Error Information Handle: Not Provided
    Total Width: Unknown
    Data Width: Unknown
    Size: No Module Installed
    Form Factor: DIMM
    Set: None
    Locator: ChannelB-DIMM0
    Bank Locator: BANK 2
    Type: Unknown
    Type Detail: None
    Speed: Unknown
    Manufacturer: [Empty]
    Serial Number: [Empty]
    Asset Tag: 9876543210
    Part Number: [Empty]
    Rank: Unknown
    Configured Clock Speed: Unknown

Handle 0x0011, DMI type 17, 34 bytes
Memory Device
    Array Handle: 0x000B
    Error Information Handle: Not Provided
    Total Width: Unknown
    Data Width: Unknown
    Size: No Module Installed
    Form Factor: DIMM
    Set: None
    Locator: ChannelB-DIMM1
    Bank Locator: BANK 3
    Type: Unknown
    Type Detail: None
    Speed: Unknown
    Manufacturer: [Empty]
    Serial Number: [Empty]
    Asset Tag: 9876543210
    Part Number: [Empty]
    Rank: Unknown
    Configured Clock Speed: Unknown

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