Dell Precisiom 5530 上的 CPU 节流功能未按预期工作

Dell Precisiom 5530 上的 CPU 节流功能未按预期工作

有时,当我开始拖放 Firefox 选项卡或 Ubuntu 19.04 上的 Nautilus 中的文件/文件夹时,整个系统会冻结,我无法移动鼠标或与系统交互。大约 2-5 秒后它就会恢复正常。我很确定这是由于 CPU 节流造成的

dmesg -T

返回

[Wed Jul 17 17:02:38 2019] CPU11: Core temperature above threshold, cpu clock throttled (total events = 126508)
[Wed Jul 17 17:02:38 2019] CPU5: Core temperature above threshold, cpu clock throttled (total events = 126495)
[Wed Jul 17 17:02:38 2019] CPU5: Package temperature above threshold, cpu clock throttled (total events = 839849)
[Wed Jul 17 17:02:38 2019] CPU11: Package temperature above threshold, cpu clock throttled (total events = 839884)
[Wed Jul 17 17:02:38 2019] CPU0: Package temperature above threshold, cpu clock throttled (total events = 839780)
[Wed Jul 17 17:02:38 2019] CPU7: Package temperature above threshold, cpu clock throttled (total events = 839912)
[Wed Jul 17 17:02:38 2019] CPU1: Package temperature above threshold, cpu clock throttled (total events = 839772)
[Wed Jul 17 17:02:38 2019] CPU6: Package temperature above threshold, cpu clock throttled (total events = 839918)
[Wed Jul 17 17:02:38 2019] CPU3: Package temperature above threshold, cpu clock throttled (total events = 839856)
[Wed Jul 17 17:02:38 2019] CPU8: Package temperature above threshold, cpu clock throttled (total events = 839915)
[Wed Jul 17 17:02:38 2019] CPU2: Package temperature above threshold, cpu clock throttled (total events = 839891)
[Wed Jul 17 17:02:38 2019] CPU4: Package temperature above threshold, cpu clock throttled (total events = 839914)
[Wed Jul 17 17:02:38 2019] CPU10: Package temperature above threshold, cpu clock throttled (total events = 839910)
[Wed Jul 17 17:02:38 2019] CPU9: Package temperature above threshold, cpu clock throttled (total events = 839917)
[Wed Jul 17 17:02:38 2019] CPU11: Core temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU2: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU9: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU8: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU11: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU3: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU5: Core temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU5: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU7: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU0: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU1: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU6: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU4: Package temperature/speed normal
[Wed Jul 17 17:02:38 2019] CPU10: Package temperature/speed normal

对于冻结的时间,我很确定在一个 CPU 上发生这么多事件是不正常的

编辑:打开终端或 Firefox 时有时也会发生这种情况

watch sensors在另一个终端运行并stress --cpu 8 得到之前的温度:

dell_smm-virtual-0
Adapter: Virtual device
fan1:        4890 RPM
fan2:        4909 RPM

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +66.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +62.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +66.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +65.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +64.0°C  (high = +100.0°C, crit = +100.0°C)
Core 4:        +64.0°C  (high = +100.0°C, crit = +100.0°C)
Core 5:        +63.0°C  (high = +100.0°C, crit = +100.0°C)

pch_cannonlake-virtual-0
Adapter: Virtual device
temp1:        +65.0°C 

期间:

dell_smm-virtual-0
Adapter: Virtual device
fan1:        4890 RPM
fan2:        4909 RPM

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +97.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +94.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +95.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +97.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +94.0°C  (high = +100.0°C, crit = +100.0°C)
Core 4:        +90.0°C  (high = +100.0°C, crit = +100.0°C)
Core 5:        +93.0°C  (high = +100.0°C, crit = +100.0°C)

pch_cannonlake-virtual-0
Adapter: Virtual device
temp1:        +70.0°C 

之后:

dell_smm-virtual-0
Adapter: Virtual device
fan1:        4915 RPM
fan2:        4915 RPM

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +67.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +65.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +69.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +67.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +67.0°C  (high = +100.0°C, crit = +100.0°C)
Core 4:        +66.0°C  (high = +100.0°C, crit = +100.0°C)
Core 5:        +66.0°C  (high = +100.0°C, crit = +100.0°C)

pch_cannonlake-virtual-0
Adapter: Virtual device
temp1:        +69.0°C

它几乎立即升至 90°C+ 并保持恒定,直到我停止命令stress,之后大约需要 20 秒才能冷却下来。

sensors重新打开屏幕并在 1 小时未使用后登录后立即运行:

dell_smm-virtual-0
Adapter: Virtual device
fan1:        2496 RPM
fan2:        2499 RPM

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +49.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +47.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +49.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +47.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +49.0°C  (high = +100.0°C, crit = +100.0°C)
Core 4:        +48.0°C  (high = +100.0°C, crit = +100.0°C)
Core 5:        +47.0°C  (high = +100.0°C, crit = +100.0°C)

pch_cannonlake-virtual-0
Adapter: Virtual device
temp1:        +45.0°C

空转约 10 分钟后:

dell_smm-virtual-0
Adapter: Virtual device
fan1:        3688 RPM
fan2:        3706 RPM

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +57.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +54.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +57.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +57.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +56.0°C  (high = +100.0°C, crit = +100.0°C)
Core 4:        +58.0°C  (high = +100.0°C, crit = +100.0°C)
Core 5:        +55.0°C  (high = +100.0°C, crit = +100.0°C)

pch_cannonlake-virtual-0
Adapter: Virtual device
temp1:        +53.0°C

答案1

最初以为这可能是风扇堵塞的问题(也可能是),但这些笔记本电脑非常坚固。我实际上有相同型号。它有两个风扇,看你发布的报告,它们旋转得足够快,可能会让笔记本电脑飞起来,所以这不是问题。环顾四周,我发现有好几个帖子有人抱怨同样的问题,可能指出工厂的导热膏涂抹有缺陷。这是一个链接Precision 笔记本电脑过热

如果您觉得这样做很方便,您可以卸下底部和散热器,清除所有旧的导热膏,然后涂上 Arctic Silver 之类的东西。一定要先与戴尔核实,以免您的保修失效。因此,首先检查风扇是否被堵塞,笔记本电脑是否有空气流通。查看我链接的论坛帖子,自己在 Google 上搜索“Precision 5530 过热”,并尝试重新涂抹导热膏作为最后的手段。如果仍在保修期内,请联系戴尔,看看是否有召回或他们是否会提供替换品。

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