虽然我可以发送电子邮件,但 Windows 7 上的 Outlook 2010 无法接收电子邮件。上周某天发生了这种情况。我主要使用我的 Comcast 电子邮件,但无论我从哪个邮箱发送,它都会显示在 Outlook 收件箱中。请用“老祖母的语言”而不是技术人员的语言来帮忙!
答案1
尝试重新创建您的邮件配置文件。
删除您的邮件资料:(这将删除您计算机上的所有电子邮件)
- 单击“开始”
- 单击“控制面板”
- 在搜索中输入邮件(在右上角)。点击邮件。
- 单击“显示配置文件...”
- 选择您的康卡斯特邮件配置文件(它可能是唯一的一个)。
- 单击“删除”。
重新创建您的邮件配置文件:(请注意,这是针对 Outlook 2007 的。说明如下相似的。这些说明来自康卡斯特的网站)
1. In outlook, choose Tools
2. Choose Account Settings
3. Choose the Email tab
4. Click on your Comcast account to highlight it
5. Choose Change
6. Enter Your Name (whatever you want to appear on your messages)
7. Enter E-mail Address (your full Comcast email address)
8. Choose POP3 as the Account Type
9. Incoming mail server is mail.comcast.net
10. Outgoing mail server is smtp.comcast.net
11. Enter User Name (your Comcast user ID, the part before "@comcast.net" in your email address)
12. Enter Password
13. Check "Remember password"
14. Make sure “Logon using Secure Password Authentication (SPA)” is NOT checked
15. Choose More Settings
16. Go to the Outgoing Server tab
17. Check “My outgoing server (SMTP) requires authentication”
18. Choose “Use same settings as my incoming mail server”
19. Go to the Advanced tab
20. Choose SSL encryption for both incoming and outgoing servers
21. Change port number to 995 for incoming, 587 or 465 for outgoing
22. Bump up the Server Timeouts slider to the high end
23. Click OK, Next, Finish
其他故障排除技巧可参见康卡斯特的论坛。