我的 Retina MacBook Pro 在浏览网页时出现内核恐慌,是什么原因导致它崩溃的?

我的 Retina MacBook Pro 在浏览网页时出现内核恐慌,是什么原因导致它崩溃的?

我刚刚买了一台 Retina MacBook Pro,这是我使用它的第二天。

我正在浏览互联网,然后弹出一条消息说

您的计算机因问题而重新启动

… 还有一些其他文本。以下是 panic 日志的输出:

Fri Jul 20 22:11:00 2012
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823e8b9c, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff81a1a9b990, CR3: 0x000000002d616039, CR4: 0x00000000001606e0
RAX: 0x0000000000004242, RBX: 0x0000000000000077, RCX: 0xffffff81a1a8b000, RDX: 0x0000000000795bf2
RSP: 0xffffff81e71cb9b0, RBP: 0xffffff81e71cb9c0, RSI: 0xffffff8028114000, RDI: 0xffffff802aa22000
R8:  0x0000000000000075, R9:  0xffffff7f82442360, R10: 0xffffff81e71cb92c, R11: 0xffffff81e71cb930
R12: 0xffffff8024e67488, R13: 0xffffff802aa22000, R14: 0xffffff81a1a8b000, R15: 0xffffff802aa22000
RFL: 0x0000000000010206, RIP: 0xffffff7f823e8b9c, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0xffffff81a1a9b990, Error code: 0x0000000000000000, Faulting CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81e71cb660 : 0xffffff8000220792 
0xffffff81e71cb6e0 : 0xffffff80002c4794 
0xffffff81e71cb890 : 0xffffff80002da55d 
0xffffff81e71cb8b0 : 0xffffff7f823e8b9c 
0xffffff81e71cb9c0 : 0xffffff7f823ed0a5 
0xffffff81e71cbb00 : 0xffffff7f823ea010 
0xffffff81e71cbb60 : 0xffffff800065551e 
0xffffff81e71cbb80 : 0xffffff8000655dfa 
0xffffff81e71cbbe0 : 0xffffff800065659b 
0xffffff81e71cbd20 : 0xffffff80002a3f08 
0xffffff81e71cbe20 : 0xffffff8000223096 
0xffffff81e71cbe50 : 0xffffff80002148a9 
0xffffff81e71cbeb0 : 0xffffff800021bbd8 
0xffffff81e71cbf10 : 0xffffff80002af140 
0xffffff81e71cbfb0 : 0xffffff80002dab5e 
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD4000Graphics(7.2.4)[097ADF6F-75A9-30B9-99DA-BC8368951241]@0xffffff7f823e0000->0xffffff7f82446fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[4B5D32E9-6FDC-351F-9E42-24BED523464D]@0xffffff7f80829000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[45D98485-3AEE-3A4E-8FDC-AA86CE0A2F79]@0xffffff7f8088d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF881EFF-DB09-3850-B84C-B9A7CA254BB2]@0xffffff7f80854000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:
11E2068

Kernel version:
Darwin Kernel Version 11.4.1: Wed May  2 19:34:43 PDT 2012; root:xnu-1699.28.13~1/RELEASE_X86_64
Kernel UUID: My Magical UUID
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 23730041049309
last loaded kext at 300487456992: com.apple.driver.AppleUSBCDC  4.1.19 (addr 0xffffff7f8176c000, size 16384)
loaded kexts:
com.apple.driver.AppleUSBCDC    4.1.19
com.apple.filesystems.afpfs 9.8.1
com.apple.nke.asp_tcp   6.0.1
com.apple.driver.AppleHWSensor  1.9.5d0
com.apple.filesystems.autofs    3.0
com.apple.driver.AudioAUUC  1.59
com.apple.driver.AGPM   100.12.69
com.apple.driver.ApplePlatformEnabler   2.0.5d3
com.apple.driver.X86PlatformShim    5.0.0d8
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDAHardwareConfigDriver   2.2.3fc5
com.apple.driver.AppleHDA   2.2.3fc5
com.apple.driver.AppleMikeyDriver   2.2.3fc5
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleSMCPDRC   5.0.0d8
com.apple.iokit.IOUserEthernet  1.0.0d1
com.apple.driver.AppleSMCLMU    2.0.1d2
com.apple.iokit.IOBluetoothSerialManager    4.0.6f7
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8
com.apple.driver.AppleMuxControl    3.1.32
com.apple.driver.AppleLPC   1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl   1.0.33
com.apple.GeForce   7.2.4
com.apple.driver.AppleIntelHD4000Graphics   7.2.4
com.apple.driver.AppleIntelFramebufferCapri 7.2.4
com.apple.driver.AppleUSBTCButtons  227.6
com.apple.driver.BroadcomUSBBluetoothHCIController  4.0.6f7
com.apple.driver.AppleUSBTCKeyEventDriver   227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage  2.0.4
com.apple.driver.AirPort.Brcm4331   551.7.16
com.apple.driver.AppleSDXC  1.2.1
com.apple.iokit.AppleBCM5701Ethernet    3.2.3b7
com.apple.driver.AppleUSBHub    5.0.5
com.apple.driver.AppleEFINVRAM  1.6.1
com.apple.driver.AppleAHCIPort  2.3.0
com.apple.driver.AppleUSBEHCI   5.0.5
com.apple.driver.AppleUSBXHCI   1.0.5
com.apple.driver.AppleSmartBatteryManager   161.0.0
com.apple.driver.AppleACPIButtons   1.5
com.apple.driver.AppleRTC   1.5
com.apple.driver.AppleHPET  1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.5
com.apple.driver.AppleAPIC  1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall   3.2.30
com.apple.security.quarantine   1.3
com.apple.security.TMSafetyNet  8
com.apple.driver.AppleIntelCPUPowerManagement   195.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.2.1
com.apple.driver.DspFuncLib 2.2.3fc5
com.apple.iokit.IOSurface   80.0.2
com.apple.iokit.IOSerialFamily  10.0.5
com.apple.iokit.IOAudioFamily   1.8.6fc17
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleHDAController 2.2.3fc5
com.apple.iokit.IOHDAFamily 2.2.3fc5
com.apple.driver.AppleSMBusPCI  1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleGraphicsControl   3.1.32
com.apple.driver.X86PlatformPlugin  5.1.1d6
com.apple.driver.AppleSMC   3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert   1.0.4
com.apple.driver.AppleThunderboltEDMSink    1.1.8
com.apple.driver.AppleThunderboltEDMSource  1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter   1.8.4
com.apple.driver.AppleSMBusController   1.0.10d0
com.apple.nvidia.nv50hal    7.2.4
com.apple.nvidia.nvGK100hal 7.2.4
com.apple.nvidia.nvGF100hal 7.2.4
com.apple.NVDAResman    7.2.4
com.apple.iokit.IONDRVSupport   2.3.4
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.6f7
com.apple.iokit.IOBluetoothFamily   4.0.6f7
com.apple.driver.AppleFileSystemDriver  13
com.apple.driver.AppleThunderboltDPInAdapter    1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver  5.0.0
com.apple.driver.AppleUSBMergeNub   5.0.5
com.apple.driver.AppleUSBComposite  5.0.0
com.apple.driver.AppleThunderboltNHI    1.5.9
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family   420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily  2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily    2.0.8
com.apple.iokit.IOUSBFamily 5.0.5
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  177.5
com.apple.kext.AppleMatch   1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore  28.18
com.apple.driver.AppleACPIPlatform  1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily    1.4

答案1

您的崩溃与以下情况有关:AppleIntelHD4000Graphics。这不是 Chrome 第一次因该特定芯片组而导致问题:谷歌确认 Chrome 漏洞导致最新款 MacBook Air 崩溃

根据苹果公司的报告,这个问题似乎是上周初被发现的。支持讨论论坛遇到崩溃的用户的共同点是使用 Chrome,这似乎导致了与英特尔 HD4000 集成显卡驱动程序相关的内核恐慌。

谷歌表示,它已向苹果提交了一份有关驱动程序问题的错误报告,“因为应用程序不可能触发此类行为”,该公司告诉 Gizmodo。Chrome 开发人员继续致力于解决资源泄漏问题,但在此期间,谷歌已向 Chrome 推出了一项更新,该更新将禁用配备 HD4000 显卡的 Mac 上的 GPU 加速,直到问题得到解决。

因此,除非您还没有这样做,否则请将 Chrome 更新到最新版本。在此期间,请尝试使用其他浏览器,看看问题是否仍然存在。

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