☰

蓝屏死机 - 笔记本电脑每晚崩溃 - BCCode：1000007e

tag-icon • tag-icon crash bsod
蓝屏死机 - 笔记本电脑每晚崩溃 - BCCode：1000007e

非常感谢您花时间阅读这篇文章，但是我的笔记本电脑在过去的一段时间里每晚都会出现 BSOD 问题，没有任何原因，而且我也没有在其上安装任何其他软件（我记不清了），这是计算机重新启动时出现的错误消息：

问题签名：问题事件名称：蓝屏 操作系统版本：6.1.7601.2.1.0.256.1 区域设置 ID：1033

有关问题的其他信息：BCCode：1000007e BCP1：FFFFFFFFC0000005 BCP2：FFFFF88001AB0F24 BCP3：FFFFF880030A2968 BCP4：FFFFF880030A21C0 OS 版本：6_1_7601 Service Pack：1_0 产品：256_1

有助于描述问题的文件：C:\Windows\Minidump\121612-92680-01.dmp C:\Users\User\AppData\Local\Temp\WER-95082-0.sysdata.xml

在线阅读我们的隐私声明： http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

如果在线隐私声明不可用，请离线阅读我们的隐私声明：C:\Windows\system32\en-US\erofflps.txt

我设法找到了 .dmp 文件并将其附加到此处：http://llst.net/BSOD/121612-92680-01.dmp

不幸的是我再也找不到 sysdata.xml 文件了。我怀疑它在我点击“检查解决方案”按钮后被删除了。

这是我的笔记本电脑的硬件信息：http://llst.net/BSOD/HardwareInfo.html

软件信息：http://llst.net/BSOD/SoftwareInfo.html

非常感谢大家的帮助！

答案1

您应该检查 HDD 是否有错误（SMART 值并运行 chkdsk /F），因为 VSS 驱动程序会导致错误检查：

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88001ab0f24, The address that the exception occurred at
Arg3: fffff880030a2968, Exception Record Address
Arg4: fffff880030a21c0, Context Record Address

Debugging Details:
------------------



EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.

FAULTING_IP: 
volsnap!VspAllocateDiffAreaSpace+c4
fffff880`01ab0f24 488b4748        mov     rax,qword ptr [rdi+48h]

EXCEPTION_RECORD:  fffff880030a2968 -- (.exr 0xfffff880030a2968)
ExceptionAddress: fffff88001ab0f24 (volsnap!VspAllocateDiffAreaSpace+0x00000000000000c4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000048
Attempt to read from address 0000000000000048

CONTEXT:  fffff880030a21c0 -- (.cxr 0xfffff880030a21c0)
rax=fffff880030a2c08 rbx=fffffa8006413a30 rcx=fffffa8006413a30
rdx=fffffa8006e06f78 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001ab0f24 rsp=fffff880030a2ba0 rbp=0000000000000000
 r8=fffffa8006e06ff0  r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=fffffa800d373010 r13=fffffa800619e190
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
volsnap!VspAllocateDiffAreaSpace+0xc4:
fffff880`01ab0f24 488b4748        mov     rax,qword ptr [rdi+48h] ds:002b:00000000`00000048=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000048

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034b5100
GetUlongFromAddress: unable to read from fffff800034b51c0
 0000000000000048 Nonpaged pool

FOLLOWUP_IP: 
volsnap!VspAllocateDiffAreaSpace+c4
fffff880`01ab0f24 488b4748        mov     rax,qword ptr [rdi+48h]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff88001ab22a3 to fffff88001ab0f24

STACK_TEXT:  
volsnap!VspAllocateDiffAreaSpace
volsnap!VspWriteVolumePhase25
volsnap!VspWriteVolumePhase22
volsnap!VspWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread



SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  volsnap!VspAllocateDiffAreaSpace+c4

IMAGE_NAME:  volsnap.sys


    Loaded symbol image file: volsnap.sys
    Mapped memory image file: c:\sym\dl\volsnap.sys\4CE792C84c000\volsnap.sys
    Image path: \SystemRoot\system32\drivers\volsnap.sys
    Image name: volsnap.sys
    Timestamp:        Sat Nov 20 10:20:08 2010 (4CE792C8)
    CheckSum:         000527ED
    ImageSize:        0004C000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     volsnap.sys
    OriginalFilename: volsnap.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  Volume Shadow Copy Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

相关内容